The Senior Engagement Specialist supports the design, delivery, and measurement of employee engagement programs, events, and communications for Front Line employees. This role develops high-quality content, presentations, and support materials, and provides operational and logistical support for engagement initiatives, helping to foster a positive, inclusive, and client-focused culture. The Senior Engagement Specialist applies event marketing concepts to enhance the effectiveness and reach of engagement activities.

**Is this role right for you? In this role, you will: **

• Develops and delivers communications, presentations, and support materials for engagement programs and events, incorporating event marketing principles to maximize impact.

• Provides operational and logistical support for the implementation and sustainment of engagement initiatives (e.g., townhalls, conferences, recognition ceremonies, roadshows).

• Creates promotional content and assists with event campaigns to drive awareness and participation.

• Acts as a resource for employees, responding to queries, gathering feedback, and escalating issues as needed.

• Synthesizes feedback from Pulse surveys, event Q&A, and field channels into concise reports and recommendations.

• Monitors engagement outcomes and adoption rates, reporting insights to the Manager and Senior Manager.

• Collaborates with team members and business partners to ensure alignment and consistency in engagement support and messaging.

• Pursues effective and efficient operations in accordance with Scotiabank’s Values, Code of Conduct, and Global Sales Principles, ensuring adherence to business controls and compliance requirements.

• Supports engagement initiatives across Canada.

• Works with internal business partners and stakeholders.

• Utilizes Microsoft Office 365, SharePoint, AI tools, and multimedia/content design software.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Degree or diploma in Communications, Business, HR or related field preferred.
• 2–4 years’ experience in employee engagement, communications, event support, or event marketing, preferably in financial services.
• Demonstrated experience developing content, presentations, and promotional materials.
• Strong communication and interpersonal skills.
• Experience supporting operational or engagement initiatives.
• Working knowledge of Retail Branch and Contact Centre performance measures.
  Bilingual (French, Spanish) considered an asset, but not required