About the role
Job Description
This is a 1-year contract position with the possibility of extension based on business needs and performance.
What is the opportunity?
The Senior Manager, CIDM Avion Rewards is a critical role which will integrate three functions of (1) pulling and analyzing data to support the Avion Rewards effort (2) working with the business senior leader to design, execute, integrate and optimize direct marketing efforts for Avion Rewards and (3) create and provide customized reporting to provide insight into the relative success of Avion Rewards campaigns, combing insight into marketing amplification, customer response rates to marketing efforts across channels, as well as incremental financial results.
What will you do?
- Manage the data required for the business partners to meet their business and financial imperatives
- Deliver complete, accurate and thorough marketing campaign, channel and/or client offer optimization reporting that helps the business meet their imperatives
- Support the execution of marketing strategies to ensure efforts meet optimization and analysis requirements
- Provide complete, accurate and timely Campaign Design and Execution that meets the business objectives
- Act as Subject Matter Expert on relevant Data sources, Channels, and campaign design and execution standards
What do you need to succeed?
Must have:
- 5 -7 years advanced SAS programming language experience with deep data and technical skills
- Strong business acumen
- Ability to work in an agile and collaborative environment
- Strong understanding of the RBC Data Warehouse Environment and Data Lake
- Exceptional communication skills to be able to translate and interpret complex analysis into actionable and consumable insights
Nice to have:
- Experience in the financial services industry, including understanding of marketing
- Strong desire to learn new tools and try new concepts that evolve and optimize current processes
- Experience with various data housing environments (e.g. Teradata, Unix, DataLake, cloud)
- Experience in campaign design and delivery (test & learn design, statistical significance…etc)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Brand Marketing, Creativity, Cross-Channel Marketing, Cross Promotions, Customer Behavior, Data Management, Industry Knowledge, Marketing, Marketing Activities, Marketing Strategies, Marketing Strategy Implementation, Market Research, Product Services, SAS
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Contract (Fixed Term)
Pay Type:
Salaried
Posted Date:
2026-01-05
Application Deadline:
2026-01-26
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
About the role
Job Description
This is a 1-year contract position with the possibility of extension based on business needs and performance.
What is the opportunity?
The Senior Manager, CIDM Avion Rewards is a critical role which will integrate three functions of (1) pulling and analyzing data to support the Avion Rewards effort (2) working with the business senior leader to design, execute, integrate and optimize direct marketing efforts for Avion Rewards and (3) create and provide customized reporting to provide insight into the relative success of Avion Rewards campaigns, combing insight into marketing amplification, customer response rates to marketing efforts across channels, as well as incremental financial results.
What will you do?
- Manage the data required for the business partners to meet their business and financial imperatives
- Deliver complete, accurate and thorough marketing campaign, channel and/or client offer optimization reporting that helps the business meet their imperatives
- Support the execution of marketing strategies to ensure efforts meet optimization and analysis requirements
- Provide complete, accurate and timely Campaign Design and Execution that meets the business objectives
- Act as Subject Matter Expert on relevant Data sources, Channels, and campaign design and execution standards
What do you need to succeed?
Must have:
- 5 -7 years advanced SAS programming language experience with deep data and technical skills
- Strong business acumen
- Ability to work in an agile and collaborative environment
- Strong understanding of the RBC Data Warehouse Environment and Data Lake
- Exceptional communication skills to be able to translate and interpret complex analysis into actionable and consumable insights
Nice to have:
- Experience in the financial services industry, including understanding of marketing
- Strong desire to learn new tools and try new concepts that evolve and optimize current processes
- Experience with various data housing environments (e.g. Teradata, Unix, DataLake, cloud)
- Experience in campaign design and delivery (test & learn design, statistical significance…etc)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Brand Marketing, Creativity, Cross-Channel Marketing, Cross Promotions, Customer Behavior, Data Management, Industry Knowledge, Marketing, Marketing Activities, Marketing Strategies, Marketing Strategy Implementation, Market Research, Product Services, SAS
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Contract (Fixed Term)
Pay Type:
Salaried
Posted Date:
2026-01-05
Application Deadline:
2026-01-26
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.