If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As a Coordinator, Training, you will be responsible for planning, organizing, and directing a wide range of training activities across Emergency Management & Community Safety (EMCS). You will ensure that employees receive the necessary training to perform their jobs effectively and comply with organizational standards. Primary duties include:

• Organize and coordinate training sessions including booking venues, arranging necessary materials, and scheduling trainers and participants.
• Support trainers through the preparation of training materials, equipment set up and resolving logistical issues.
• Engage participants and ensure content is delivered effectively through a variety of mediums and methods.
• Define and maintain high-quality training standards and align training with industry best practices.
• Manage human resources including hiring, training, leadership and performance evaluation.
• Coach direct reports in developing approaches to identifying and resolving issues, analyzing materials and responding to emerging opportunities.
• Maintain detailed documentation of training standards and competencies.
• Support effective training delivery and use surveys, tests, and performance metrics to evaluate the effectiveness of training programs.
• Collect and analyze feedback from participants, trainers and supervisors to identify strengths and provide actionable recommendations for areas of improvement.
• Track key performance indicators (KPI's) and prepare comprehensive reports to measure the impact of training on employee performance and organizational goals.
• Engage with key partners and develop collaborative partnerships.

Qualifications

• A degree in Business, Education, Management or related area and at least 8 years of related experience in training development or a related field.
• Equivalent combinations of experience and education may be considered.
• In-depth knowledge of adult learning principles and best practices, instructional design and evaluation methodologies, performance management techniques, and current and emerging training tools and learning aids.
• A Certified Professional in Learning and Performance (CPLP) certification or similar will be an asset.
• Experience in law enforcement, public safety and emergency communications will also be an asset.
• Your competencies include strategic thinking, well developed communication skills, a collaborative approach to problem solving, strong organization and planning skills, and the ability to build and maintain professional relationships.

Pre-employment Requirements

• An enhanced security clearance will be conducted.
• Successful applicants must provide proof of qualifications.

Position and Pay Information

Business Unit: Emergency Management & Community Safety

Union: Exempt

Position Type: 1 Permanent

Compensation: Level A1 $100,531 - 125,664 per annum

Hours of work: Standard 35 hour work week.

Days of work: This position works a 5-day work week earning 1 day off in a 3 week cycle.

Location: 3705 35 Street NE

Audience: Internal/External

Apply By: April 30, 2026

Job ID: 314224