Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences. Hyatt is a place where high expectations are not just met – they are exceeded.

As a member of the property's Leadership Committee, the Director of Sales & Marketing is a highly visible role with exposure to Senior and Corporate leadership as well as the local hospitality community.

WHAT IS EXPECTED OF ME IN THIS ROLE

The Director of Sales & Marketing has direct oversight of the Sales and Marketing operations of the hotel. Responsibilities include the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans and participation in ownership meetings. Additionally, this role leads the development and implementation of both short-term and long-term strategies in all sales and marketing channels to achieve the hotel’s revenue goals and increase market share performance.

The Director of Sales & Marketing leads a varied and experienced team of Sales Managers and administrative staff. The successful candidate will be responsible for recruiting and hiring of all sales positions, training, supervising and coaching managers in their selling and servicing processes in order to meet established goals and maximize hotel revenues. The DOSM will implement and monitor all transient and group contractual agreement procedures such as rate and meeting space commitments. Other responsibilities include overseeing the management of retaining, reactivating and acquiring accounts. The Director of Sales & Marketing reports directly to the General Manager with oversight from the Regional Vice President of Sales. Additionally, the DOSM plays a key part in interacting with the convention bureau and other local hospitality related stakeholders.

The Director of Sales & Marketing reports directly to the General Manager with oversight from the Regional Vice President of Sales.

Salary range: $170,000 - $180,000

WHAT ARE THE ADDITIONAL BENEFITS OF WORKING AT HYATT regency vancouver?

• Bonus program
• Extended Health and Dental medical benefits for you and your dependents 30 days after joining and paid medical days
• Employer RRSP Matching Contributions
• Complimentary meal during shift
• Complimentary hotel nights, friends and family discounts at Hyatt properties around the world
• Tuition reimbursement program

ABOUT HYATT regency vancouver

Being part of our Hyatt Regency Vancouver family means always having the opportunity to be yourself. We are passionate about diversity, equity and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for as a team that learns and grows together. Be a part of something bigger.

Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun. Your perfect opportunity. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people so they can be their best.

In the spirit of respect, reciprocity and truth, we gratefully honour and acknowledge that the lands on which we have the privilege to live and work are part of the traditional, ancestral and unceded territory of the Coast Salish Peoples (xʷməθkʷəy̓əm (Musqueam), skwxwú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations). Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land and who honour and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation.

We welcome colleagues and guests from all over the world, and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization.

Qualifications

EXPERIENCE

• 3 years or more in a role of Director of Sales & Marketing in a large upscale full-service hotel preferably with knowledge of local, national, North American and international markets
• Demonstrated history of success
• Results driven, energetic and focused
• Service oriented style with professional presentation skills
• Possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume environment, excellent communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills
• Proficient in Microsoft Office programs and general computer skills