Who you are

• 5+ years of experience in product management, ideally at a B2B SaaS company with significant integration/connector surface area
• Experience working with 3rd-party APIs — assessing capabilities, limitations, and mapping data models
• Understanding of ETL/data pipeline concepts and experience with data extraction at scale
• Track record of improving product quality metrics (error rates, support ticket volume, customer satisfaction)
• Experience with enterprise customer requirements (complex identity landscapes, on-prem systems, compliance)
• Comfortable navigating vendor ecosystems and managing external dependencies

What the job involves

• Lumos powers Identity Governance for enterprises with 100,000+ employees, and our 250+ integration connectors are the foundation of everything we do
• As we scale into larger, more complex enterprise environments, we're looking for an Integrations Product Manager to own the next chapter of our integration platform — deepening connector capabilities, elevating the self-service experience, and ensuring our integrations meet the highest standards of enterprise reliability
• This role sits at the intersection of technical platform work and customer experience
• You'll own the foundational data layer that powers every Lumos product (Access Reviews, Lifecycle Management, App Store, Identity Intelligence) — ensuring it delivers rich, accurate data and a seamless setup experience for customers of all sizes
• You'll report directly to the Head of Product and partner closely with the Integration Platform engineering team, AppLifting (connector delivery), Data Platform, and customer-facing teams to make Lumos integrations a competitive differentiator in the IGA market
• Integration Strategy & Connector Roadmap: Own the prioritization framework for new connectors (deal size, ICP alignment, broad applicability, workflow enablement) and drive improvements to existing ones. Balance breadth vs. depth tradeoffs
• 3rd-Party API Assessment & Data Modeling: Evaluate vendor APIs, map their identity and access models (nested groups, delegated admins, multiple auth types) to Lumos's internal data model (accounts, entitlements, access graphs), and identify data gaps
• Integration Quality & Reliability: Establish and maintain enterprise-grade reliability standards — connection success rates, sync SLAs, proactive health monitoring, and self-serve recovery paths
• Customer-Facing Integration Experience: Own the integration discovery, connection, troubleshooting, and self-service recovery journey. Make integrations connectable in under 5 minutes
• Vendor Ecosystem Management: Maintain sandbox environments, track API changes, manage relationships with key technology partners, and build a connector testing strategy
• Cross-Team Collaboration: Work with Data Platform, Analytics, Albus, AppStore, LCM, and AppLifting teams to ensure integration data powers downstream products effectively

Benefits

• Two Company Off-Sites Per Year
• 100% Remote + Opportunity To Work From Our Office in SF
• Monthly Wellness Budget
• 16-Week Parental Leave for All Parents
• Career-Development Funding