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Regional Care Coordinator RPN

Home Instead5 days ago
Leamington, Ontario
Mid Level
full_time

About the role

Regional Care Coordinator RPN Duties The Field Nurse (RPN) is expected to perform a variety of duties that relate to providing direct and in-direct client care. This may include:

  • Taking service inquires
  • Performing care consultations with potential clients and family members
  • Client/Care Professional introductions
  • Quality assurance visits with existing clients
  • Continuously evaluating care plans through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours.
  • Perform “designated” nursing tasks as well as overseeing and supervising and training Care Professionals who will perform Medically Delegated Tasks

Primary Responsibilities

  • Reflect the core values 1797565 and 2786111 Ontario Ltd, d.b.a. Home Instead franchises.
  • Utilize Quality Assurance program to keep and grow client hours, while maintaining positive relationships with Clients.
  • Work with other team members to coordinate various aspects of a client’s care.
  • Demonstrate open/effective and positive communication with clients, family members, the franchise owners, colleagues and CAREGivers, and referral providers/care providers.
  • Work with clients and their families on issues that may arise to ensure they are getting resolution to issues as well as receiving the services needed.
  • Demonstrate open and effective communication with the franchise owner, colleagues, Care Professionals, clients and family members.
  • Develop Policies and Procedures regarding Medically Delegated Tasks
  • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Education/Experience Requirements

  • Must maintain an updated RPN license/permit in good standing following all provincial/state regulations and requirements.
  • One year experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered.
  • Must have a valid driver’s license and access to a reliable vehicle.

Knowledge, Skills And Abilities

  • Must understand and uphold the policies and procedures established by 1797565 and 2786111 Ontario Ltd, dba Home Instead
  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
  • Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
  • Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
  • Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community
  • Must have the ability to present a professional appearance and demeanor
  • Must have the ability to operate equipment
  • Must have the availability to work evenings or weekends as required
  • Must have the ability to perform duties in a professional office setting
  • Must have the ability to work as a part of a team

Location: Leamington, ON

If you are passionate about making a difference in the lives of others and meet the qualifications, we encourage you to apply!

Each Home Instead® office is an independently owned and operated franchise of Home Instead, Inc., an Honor company. © 2024 Home Instead, Inc

About Home Instead

Individual and Family Services
10,000+

The Home Instead® network is the world's leading provider of personalized in-home care services. We have over 1,100 independently owned and operated franchise offices worldwide that employ compassionate CAREGivers who share our dedication to enhancing the lives of aging adults and their families. Services span the care continuum, from companionship and personal care to specialized Alzheimer's care and hospice support.

Caring for others is part of our DNA, and that includes caring for your career. The Home Instead network provides best-in-class training, education, and opportunities for career advancement. It also offers you the opportunity to be part of a supportive family-like culture where you're encouraged to talk with your local office for support, share stories, and seek guidance. Learn more at HomeInstead.com/Careers.