Department Vice-President Facilities & Operations - Residence Life

Salary range $58,904.28 to $80,002.56

Hours per week 37.5

Grade 8

Posted date August 6, 2025

Closing date August 13, 2025

Position Type Full Time - Operating Funded

Description

This position is a part of the Non-Academic Staff Association (NASA).

This position has an END DATE of May 15, 2027, and offers a comprehensive benefits package.

Location - This role is in-person at Augustana Campus, Camrose, Alberta.

Working at the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

Working for the Residence Life and Education

Residence Life and Education at the University of Alberta is a leading program in Canada, dedicated to the principles of dignity, respect, safety, equity, learning, and community. This program creates caring, student-focused residential environments that help students achieve academic success, learn to live respectfully with diverse groups, develop leadership skills, and foster a sense of community responsibility. The University of Alberta residence program accommodates and supports up to 5,200 students across three campuses. The Residence Life and Education team recruits, trains, and supports 190 student staff members who live and work in the residence communities.

Position Summary

Reporting to the Supervisor, Augustana Residence Life, the Student Experience Coordinator (SEC) - On Campus Living plays a key role in supporting the student-focused operation of the Residence Life Program on the Augustana Campus.

Duties

• Design and implement student programming by and for on-campus students. (Budgeting, planning, evaluation) in partnership with the Supervisor - Augustana Residence Life (SARL), Residence Services and other stakeholders within the institution.
• In consultation with the Supervisor, Augustana Residence Life (SARL), Manager, Residence Life and Education (MRLE) and other stakeholders within the institution, the Student Experience Coordinator, On-Campus Living supports the institutional commitment to ensuring access, fostering community connections and increasing belonging. Its work is rooted in mutuality, reciprocity, responsibility and interdependence while honouring Indigenous identities, languages, cultures and world views.
• Create and maintain a welcoming, inclusive and safe environment within all Augustana campus housing facilities. This is facilitated by maintaining a visible presence in the residence community, role modelling appropriate behaviours, and addressing any concerns or situations (e.g. noise, vandalism, fire alarms, community disruptions, etc.) that may arise.
• Provides overall management of day to day community management activities and the residence conduct process, including: addressing behaviour contrary to the Residence Community Standards Policy (e.g. noise complaints, conflicts between roommates, etc.) by listening to all perspectives and developing resolutions with students that repair identified harms, managing records of student conduct issues, conducting investigations as needed, making decisions to the outcome of incidents, and writing decision letters to communicate those decisions.
• Assist with the design and implementation of a student staff model for on-campus student support.
• Select, train and support their designated casual student staff. This component is critical given the entry-level nature of the student staff paraprofessional role and the guidance required. This includes providing overarching HR support, coaching, guidance and directing student staff to address conduct concerns when appropriate.
• Meet with students of concern (e.g., inappropriate drinking behaviours, suicidal ideation, problems integrating socially, academic risk) to help coordinate support plans with appropriate campus services (e.g., Academic Success Centre, Counselling and Clinical Services, University of Alberta Protective Services) to ensure that students succeed. Assist with wellness checks of students living on campus as required.
• Works closely with the Supervisor, Residence Life- Augustana and Manager, Residence Life and education in instances of serious behaviour that requires consideration for outcomes (such as eviction) under the Residence Agreement.
• Share on-call duties with the other SEC positions, providing support to student staff living and working in Augustana housing (HCs or RAs). Acts as primary contact for emergency and crisis situations response, both during the day and after hours (e.g. assault, suicide attempts, illness, substance abuse, death, alarms, evacuations, emergency relocation, etc.). Must be able to be on campus within 90 minutes when on call.

Minimum Qualifications

• Undergraduate degree; equivalent combinations of education and experience will be considered.
• At least two years living and/or working in a university residence (ideally, one as a resident and one as a student staff member), in order to relate to and advise students, is required.
• Able to work in the after-hours emergency standby rotation and perform callback duties as required.
• Able to respond to emergency and crisis situations (described above) during and outside of office hours as required.
• Strong interpersonal and empathic skills, with the ability to establish trusting relationships with staff members and students.
• Computer proficiency using the Google Suite of software.
• Ability to work with confidential information in a professional and sensitive manner.
• Excellent communication (verbal and written), interpersonal, organizational and problem-solving skills.

Preferred Qualifications

• Proven experience and/or expertise in the areas of restorative justice principles and/or student conduct management would be considered an asset.
• Knowledgeable of University policies, procedures, and resources in order to assist students and guide them to appropriate resources (e.g. Counselling and Clinical Services, filing reports with UofA Protective Services, the Sexual and Gender-based Violence Policy, etc).
• Experience in community engagement and community-building activities.
• Ability to work independently and cohesively within a multidisciplinary team environment.
• Fluency in a second language would be considered an asset.
• Experience working in multicultural environments and previous supervisory experience are assets
• Travel between Augustana in Camrose and North Campus in Edmonton is required. A valid Class 5 Driver’s License (non-GDL) with the ability to drive University Fleet vehicles is an asset

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes ayant une orientation sexuelle ou une identité et une expression sexospécifique; et tous ceux qui peuvent contribuer à la diversification des idées et à l'université à postuler.

Note: This opportunity will be available until midnight August 13, 2025, Edmonton, Alberta local time.