Jobs.ca
Jobs.ca
Language
Greater Toronto Airports Authority logo

Associate Director, Transformation Strategy

Hybrid
Toronto, ON
Senior Level
full_time

Top Benefits

Flexible retirement program with employer matching
Voluntary savings options (RRSP, TFSA, Non-Registered)
Flexible hybrid work environment

About the role

Toronto Pearson is transforming. Now’s the time for your career to fly.

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

  • An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community
  • Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans)
  • A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program

What can you expect from this position?

Reporting to the Director, Transformation Strategy, the Associate Director, Transformation Strategy will play a key role in advancing Toronto Pearson’s transformation into one of the most modern, sustainable, and passenger-focused airports in the world. As part of the Transformation Office, this role provides strategic insight and analytical leadership to evaluate business cases, conduct options analyses, and deliver data-driven recommendations that shape enterprise-wide initiatives. Acting as a trusted advisor to senior leaders and cross-functional teams, the Associate Director will translate complex analysis into clear insights and compelling stories that drive high-impact decisions and meaningful change.

As an Associate Director, Transformation Strategy, you will:

  • Translate high-level strategic goals into clear, actionable initiatives that advance Toronto Pearson’s transformation.
  • Build compelling business cases, including cost-benefit analysis, risk assessments, and scenario planning, to guide decision-making.
  • Conduct options analyses and synthesize both qualitative and quantitative insights into clear recommendations for senior leadership.
  • Partner directly with executives and senior leaders to align initiatives with organizational priorities and long-term vision.
  • Turn complex data into clear stories through executive-ready presentations, dashboards, and recommendations.
  • Leverage advanced analytics tools to generate insights and strengthen reporting.
  • Create and enhance metrics to track operational excellence and foster a culture of data-driven decision-making.
  • Lead high-impact, cross-functional projects from analysis to implementation, ensuring measurable outcomes and realized benefits.
  • Provide coaching and mentorship to project team members to elevate analytical, presentation, and problem-solving skills.
  • Engage executives and stakeholders regularly on project progress, success metrics, and value delivered.
  • Facilitate workshops, brainstorming sessions, and leadership discussions to shape strategy and drive alignment.
  • Build strong partnerships across departments, supporting change management, communication, and stakeholder engagement to ensure adoption of transformation initiatives.

This is the role for you, if you have:

  • 5+ years of experience in strategy, business analysis, and business improvement that encompasses all aspects of org/people, policy, process, technology and analytics

  • 3+ years working for a major consulting firm or in-house project delivery/transformation office

  • Strong problem-solving skills with a focus on continuous improvement

  • Advance excel expertise, and ability to analyze large data sets to drive insights

  • A strong consulting-style, analytical mindset with expertise in Excel and the ability to turn complex data into clear insights and compelling stories.

  • Proven experience leading projects, influencing stakeholders at all levels (including senior leaders/executives), and driving transformational change in fast-paced environments.

  • Exceptional communication and presentation skills with front-line teams and executives, with the creativity, initiative, and personal drive to turn abstract ideas into actionable strategies.

  • Bachelor’s degree in business administration, data analytics, statistics, engineering, operations management, or a related field.

  • Interest in aviation and/or experience in the travel/transportation sectors is considered an asset.

  • Ability to obtain and retain Transportation Security Clearance at the designated level for the position.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive

About Greater Toronto Airports Authority

Airlines and Aviation
1001-5000

The GTAA manages and operates Toronto Pearson International Airport, the largest airport in Canada. We employ approximately 1,400 people directly and thousands more work within the airport community. Pre-COVID-19, more than 400,000 flights passed through the airport, taking with them 50 million passengers. Working as a team, we are creating the airport of the future, offering a safe and healthy experience for everyone at Toronto Pearson.

La GTAA gère et exploite l’aéroport international Pearson de Toronto, le plus grand aéroport au Canada. Nous employons directement plus de 1 350 personnes, et des milliers de plus travaillent dans la communauté de l’aéroport. Avant la pandémie de COVID19, plus de 400 000 vols, avec plus de 50 millions de passagers à leur bord, passaient par l’aéroport. En tant qu’équipe, nous nous efforçons de créer l’aéroport de demain en offrant un environnement sain et sûr à tous ceux qui fréquentent Toronto Pearson.

Email/Courriel: customer_service@gtaa.com