About the role
Maximize Your Impact with TP Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.
As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow.
The Opportunity We are seeking a driven and ambitious Business Development VP (Hunter) to join our dynamic sales team. In this individual contributor role, you will be responsible for identifying new Canadian business opportunities, generating leads from your network, and aggressively expanding our Canadian customer base.
The ideal candidate will have a proven track record in B2B Enterprise sales, a deep understanding of the BPO market, with a history of exceptional results in outsourcing sales. With an overall sales strategy of value-added solution designs, this position is crucial to ensuring that TP achieves our margin and revenue goals, aligned with our organization’s vision, mission, core values, norms, and policies.
The Responsibilities & Duties
- Map out a well-defined business plan based on the current and future needs of your target industries and tied to TPs strategic advantages; with goals, key actions, and measures of success, including the complementing resources and tools needed to meet and exceed your objectives.
- Formulate effective strategies that target key clients across your Industry sectors.
- Proactively seek new business opportunities in the market to expand our customer base.
- Use of own network to aid in opening new markets/opportunities.
- Consistently meet or exceed quarterly and yearly sales goals.
- Perform the required level of activities (and high impact activities) within your identified accounts
- Achieve pipeline objectives and ensure sales cycle velocity.
- Establish and maintain robust relationships with clients to drive future and ongoing business.
- Arrange, attend, and oversee tours and visits to various TP sites and locations virtually and physically on behalf of potential new clients.
- Keep abreast of industry trends and competitive dynamics to inform business strategies.
- Sales Cycle effort and Collaboration: Work closely with internal teams, including delivery, marketing and product development, to meet client needs.
- Generate opportunities for unsolicited/proactive bids based on deep understand of client issues, opportunities and value that TP will provide.
- Strategically Influence and respond to RFP’s, by setting the win theme’s and then managing the response to ensure the bid response team is well aligned to your strategy.
- Coordinate with the Bid/Proposal team to generate presentations and proposals for client delivery.
- Regularly update the EVP of Business Development on sales progress and strategic opportunities through detailed reports and presentations.
- Maintain CRM (Salesforce) up to date for activities and pipeline.
- Successfully negotiate terms that meet both client and company needs.
- Manage the negotiation process of contracts with current and prospective clients.
- Uphold and promote our Teleperformance core values, norms, standard operating policies, and procedures.
The Qualifications
- Bachelor’s degree (or above) in Business Administration, Sales, Marketing, or related field.
- 8 plus years of experience in Enterprise level (B2B) business development, with a strong track record in a hunter role, generating new business in Canadian new logo accounts.
- Prior experience in the BPO or IT outsourcing.
- 5 plus years of demonstrated success selling Business Process solutions to enterprise level Canadian clients, and/or leadership experience in CX roles for a BPO.
- Good understanding of CX-related digital technologies, digital transformation a plus.
- Solid history of value-based and challenger-based selling in a complex solution sales environment.
- Excellent understanding of sales performance metrics.
- Strong business management, negotiation and presentation skills.
- Analytical thinking and problem-solving skills, proactive attitude, strong written and oral communication skills.
- Outstanding interpersonal and communication abilities and teamwork mindset.
- Must have extensive experience selling and presenting to the highest-level decision-makers (C-level Executives).
- Must be highly detailed oriented with the ability to be productive and accountable and work under tight deadlines when needed.
- Multilingual capabilities. English- must be exceptional; Bilingual: French English is an advantage.
- Proficient in CRM software (Salesforce) and Microsoft Office Suite.
- Flexibility to travel when the deal or relationship requires. The frequency varies by opportunity.
Pre-Employment Screenings By TP policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening.
Important | Policy on Unsolicited Third-Party Candidate Submissions TP does not accept candidate submissions from unsolicited third parties, including recruiters or headhunters. Applications will not be considered, and no contractual association will be established through such submissions.
Diversity, Equity & Inclusion At TP, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and lifestyles and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
About the role
Maximize Your Impact with TP Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.
As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow.
The Opportunity We are seeking a driven and ambitious Business Development VP (Hunter) to join our dynamic sales team. In this individual contributor role, you will be responsible for identifying new Canadian business opportunities, generating leads from your network, and aggressively expanding our Canadian customer base.
The ideal candidate will have a proven track record in B2B Enterprise sales, a deep understanding of the BPO market, with a history of exceptional results in outsourcing sales. With an overall sales strategy of value-added solution designs, this position is crucial to ensuring that TP achieves our margin and revenue goals, aligned with our organization’s vision, mission, core values, norms, and policies.
The Responsibilities & Duties
- Map out a well-defined business plan based on the current and future needs of your target industries and tied to TPs strategic advantages; with goals, key actions, and measures of success, including the complementing resources and tools needed to meet and exceed your objectives.
- Formulate effective strategies that target key clients across your Industry sectors.
- Proactively seek new business opportunities in the market to expand our customer base.
- Use of own network to aid in opening new markets/opportunities.
- Consistently meet or exceed quarterly and yearly sales goals.
- Perform the required level of activities (and high impact activities) within your identified accounts
- Achieve pipeline objectives and ensure sales cycle velocity.
- Establish and maintain robust relationships with clients to drive future and ongoing business.
- Arrange, attend, and oversee tours and visits to various TP sites and locations virtually and physically on behalf of potential new clients.
- Keep abreast of industry trends and competitive dynamics to inform business strategies.
- Sales Cycle effort and Collaboration: Work closely with internal teams, including delivery, marketing and product development, to meet client needs.
- Generate opportunities for unsolicited/proactive bids based on deep understand of client issues, opportunities and value that TP will provide.
- Strategically Influence and respond to RFP’s, by setting the win theme’s and then managing the response to ensure the bid response team is well aligned to your strategy.
- Coordinate with the Bid/Proposal team to generate presentations and proposals for client delivery.
- Regularly update the EVP of Business Development on sales progress and strategic opportunities through detailed reports and presentations.
- Maintain CRM (Salesforce) up to date for activities and pipeline.
- Successfully negotiate terms that meet both client and company needs.
- Manage the negotiation process of contracts with current and prospective clients.
- Uphold and promote our Teleperformance core values, norms, standard operating policies, and procedures.
The Qualifications
- Bachelor’s degree (or above) in Business Administration, Sales, Marketing, or related field.
- 8 plus years of experience in Enterprise level (B2B) business development, with a strong track record in a hunter role, generating new business in Canadian new logo accounts.
- Prior experience in the BPO or IT outsourcing.
- 5 plus years of demonstrated success selling Business Process solutions to enterprise level Canadian clients, and/or leadership experience in CX roles for a BPO.
- Good understanding of CX-related digital technologies, digital transformation a plus.
- Solid history of value-based and challenger-based selling in a complex solution sales environment.
- Excellent understanding of sales performance metrics.
- Strong business management, negotiation and presentation skills.
- Analytical thinking and problem-solving skills, proactive attitude, strong written and oral communication skills.
- Outstanding interpersonal and communication abilities and teamwork mindset.
- Must have extensive experience selling and presenting to the highest-level decision-makers (C-level Executives).
- Must be highly detailed oriented with the ability to be productive and accountable and work under tight deadlines when needed.
- Multilingual capabilities. English- must be exceptional; Bilingual: French English is an advantage.
- Proficient in CRM software (Salesforce) and Microsoft Office Suite.
- Flexibility to travel when the deal or relationship requires. The frequency varies by opportunity.
Pre-Employment Screenings By TP policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening.
Important | Policy on Unsolicited Third-Party Candidate Submissions TP does not accept candidate submissions from unsolicited third parties, including recruiters or headhunters. Applications will not be considered, and no contractual association will be established through such submissions.
Diversity, Equity & Inclusion At TP, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and lifestyles and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.