2025-69

CLERK - AQUATICS (CONTRACT)
(1 vacancy)

Reporting to: Supervisor of Aquatics and Recreation

Department: Southside Aquatic Centre – Parks & Recreation
Classification: TEMPORARY Full Time (approx.12 months); Unionized
Salary Range:$28.21 to 31.72 / hour as per Schedule “A”
**Hours of Work:**As per CA.
Starting Date: August 2025
**Application Deadline:**No later than 4:00 p.m. August 8, 2025

Why City of Woodstock?
Known as the Friendly-City, Woodstock is located in the heart of Oxford County and blends big city conveniences with a small-town feel. With a growing population of over 50,000 welcoming citizens, Woodstock residents place high value on our small-town atmosphere, while enjoying urban amenities. The city is a great place to call home with amazing parks and trails, fantastic amenities as well as wonderful arts and cultural facilities. At the crossroads of highways 401 and 403, Woodstock has a thriving manufacturing sector and opportunities in agriculture, education and healthcare and convenient access to communities across Southwestern Ontario. Visitors can enjoy the city’s many festivals and delight in the many local shops and restaurants in Downtown Woodstock.
When you work for the City, you get to be part of an incredible team of dedicated people with a range of skills and experiences to share. Our team works together to help build a strong, connected community where people have access to the services they need, while enjoying a relaxed lifestyle. Other great benefits to working at the City of Woodstock:

• Join a growing and dynamic organization offering rewarding careers,
• Competitive Wages,
• Option to join a Defined Benefit Pension Plan (OMERS) where employee contributions are matched by the City,
• Training opportunities to support you in this role,
• And a great working environment for individuals committed to making a difference, just to name a few.

Duties and Responsibilities:

• Provides clerical services to Southside Aquatic Centre

  • Types correspondence, reports, forms, memos, purchase orders, minutes, contracts etc.
  • Responds to general public inquiries over the telephone, at the counter and by e-mail
  • Prepares material for public notice, including but not exclusive to, newspaper notices, program brochures, promotional advertisements, updates to City website, and Recreation and Leisure Guide.
  • Creates and modifies digital forms

• Provides administrative support services for the Facilities:

  • Books rentals for aquatic and recreation facilities
  • Maintaining records by following record retention procedures
  • Ensure documents are accessible
  • Collects and records statistical information
  • Balance cash receipts and prepare bank deposits. Balance monthly debit and credit card payments. Request manual cheque refunds and perform all credit card and debit card refunds,
  • Manage and maintain all relevant rental contracts: invoicing, booking and payment processing
  • Administers petty cash fund for all aquatic facilities and programs,
  • Sell all passes and memberships while on duty as well as admissions and maintain floats for Southside Aquatic Centre
  • Register program participants when requested
  • Orders and maintains facility office supplies,
  • Maintain telephone system for Aquatic programs
  • Manage Perfect Mind account, set up courses and financial statements
  • Email event information to various groups,

• Co-operates with other Departments and the general public.

• Provides liability insurance for all rentals. Tracks the liability insurance sold

• Provide back-up support to clerks in the Arena, Parks Recreation, and Aquatics when required

• Must be able to take initiative to complete tasks, and resolve problems that arise

• Maintains privacy and confidentiality of employee information and external customer information.

• Maintains expertise at a high level by attending appropriate training courses and seminars.

• Train staff in recreation software programs, and front desk procedures

• Schedule other reception staff according to staff scheduling procedures

• Communicates and provides updates to facility manager when needed

• Performs other duties as assigned from time to time.

Qualifications:

• Secondary School Graduation Diploma or equivalent as determined by the Corporation,
• Able to use Microsoft Office including Word, Excel, PowerPoint and Outlook
• Minimum three years clerical experience,
• Competent in Perfect Mind registration an asset
• Knowledge of Lifesaving Society programs and procedures
• Excellent communication skills and enjoy dealing with people
• Work with minimal supervision.
• First Aid/CPR and AED Certified
• Aquatic/Recreation Program experience an asset

Working Conditions:

• Usual public office conditions.
• Work is subject to frequent interruptions to provide information to staff and outside contacts.
• Observes regular office hours and overtime as required.

The City of Woodstock is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. We embrace equity, diversity, justice, inclusion and belonging and we’re committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve. The more inclusive we are, the better our work and workplace will be. We are committed to creating a workplace where people experience meaningful work, a sense of hope and optimism, an environment of trust, and inspired results. If this sounds like an environment in which you would like to work, apply here today! We strongly encourage applications from all qualified individuals, especially those who can provide different perspectives and contribute to a further diversification of ideas.

Please note: Immediate family member, as per City of Woodstock Nepotism Policy, HR-015, shall not be employed in the City of Woodstock in any capacity under the following circumstances, but not limited to wherein the family member is in a supervisory or management capacity or responsible for the work of the individual or the department. A conflict of interest must be declared to the Director of Human Resources as outlined in the City of Woodstock Nepotism Policy, HR-015 as soon as it has been identified.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Woodstock will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation by contacting hr@cityofwoodstock.ca. In accordance with the Municipal Freedom of Information & Protection of Personal Privacy Act, personal information collected will only be used for candidate selection. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

Satisfactory passing of a criminal record check and reference checks as well as proof of qualifications will be required of any successful candidate(s) for this position.

We invite all qualified applicants to submit their resume and cover letter via online at http://careers.cityofwoodstock.ca**.**

We thank all candidates who apply but advise that only those selected for an interview will be contacted.

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