Who you are

• This role suits someone who thinks in outcomes, moves without being asked, and brings a point of view
• If you're looking for a defined backlog and steady scope, this isn't it
• If you want to own a function and shape how a scaling company runs its revenue engine, this is the role
• 5+ years in Revenue Operations, Sales Operations, or a closely related GTM function, with at least 1–2 years managing others
• Hands-on HubSpot Sales Hub admin experience — CRM workflows, pipeline management, and reporting
• Hands-on Salesforce Sales Cloud admin experience and CRM best practices
• Strong spreadsheet skills
• Ability to move from data to insight to recommendation — analysis with a point of view, not just reporting
• Proven track record owning a roadmap: intake, prioritization, and stakeholder communication
• Strong CRM data quality instincts — you've built hygiene processes from scratch, not just inherited them
• Experience supporting Marketing, Sales, and CS simultaneously in a B2B SaaS or tech-enabled services environment
• Experience implementing AI-based GTM solutions, with measurable resul
• Familiarity with tools in our current stack: SalesLoft, Avoma, Vitally, ZoomInfo, LinkedIn Sales Navigator, or Koalify
• Experience designing or supporting an ABM program, including account-level data architecture

What the job involves

• Wisedocs is building the infrastructure behind modern insurance and legal document review — and our revenue engine is growing fast
• Marketing, Sales, and Customer Success are scaling in parallel, and we need one person who can hold the GTM picture together: someone who builds the systems, surfaces the signals, and turns data into decisions that actually move the business
• The Revenue Operations Senior Manager will own our full GTM tech stack — from vision to execution
• You'll design the reporting infrastructure that our Senior Leadership Team (SLT) depends on and that drives day-to-day performance across our customer-facing teams
• Own the configuration, administration, and evolution of HubSpot and the broader GTM tech stack (SalesLoft, Avoma, Vitally, ZoomInfo, LinkedIn Sales Navigator, Koalify, and others)
• Evaluate new technology solutions to improve and modernize our revenue generation engine
• Drive integrations and data flows across platforms to maintain a single source of truth for the revenue org
• Support end-users as needed
• Build and own GTM reporting infrastructure used by senior leadership, covering pipeline, conversion, retention, and expansion
• Respond to ad-hoc analysis requests with context and a point of view — not just numbers
• Proactively surface trends, anomalies, and opportunities, always paired with a recommendation
• Own CRM data quality end-to-end — set standards, perform enrichment, implement preventative solutions, run cleanup initiatives, and build processes that prevent decay
• Keep outbound and event-driven prospecting data fresh and actionable across Marketing, Sales, and Customer Success
• Own and actively manage the RevOps roadmap — prioritize ruthlessly, track outcomes (not just completion), and communicate tradeoffs clearly
• Design territories, revenue models, and company/account structures to support planning and ABM at scale
• Translate company targets into team- and individual-level goals across Marketing, Sales, and Customer Success
• Design Sales compensation plans, including documentation and calculators
• Manage cross-functional initiatives and remove roadblocks as needed
• Build and lead a small, high-performing RevOps team as the business grows

The application process

• We're excited to meet you and explore the possibilities together! At Wisedocs, honesty is one of our core values. Our Recruitment process is transparent to ensure you are set up for success:
• Round 1 – People & Culture Screen (20–30 min): A conversation about your background, goals, and the role
• Round 2 – RevOps Team Interview (60 min): A deeper dive into your revenue operations experience, technical expertise, stakeholder partnerships, and how you think analytically and prioritize
• Round 3 – Hiring Manager Interview (45 min)
• Round 4 – Case Study & Panel Interview (60 min)
• Round 5 – Executive Interview with COO & CFO (30 min)

Benefits

• Healthcare: 100% company paid healthcare benefits. Benefits across health, dental, vision, and extended services plus sick days
• Vacation: Generous paid time off for all employees to ensure you can step back and avoid burnout and stress
• Remote-First: A flexible remote-first work environment with a large office space in the heart of downtown Toronto to use as you see fit
• Stock Options: We offer you stock options so your investment in your career will pay off
• Referral Bonus: We reward those who refer great team members our way. Get a referral bonus for successful onboarding
• Events: Gather regularly for fun activities as a team completely sponsored by Wisedocs