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Express Customer Service

Robinson1 day ago
Swift Current, SK
Mid Level
full_time

About the role

We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career.

Our Counter Sales Representatives are the face of ROBINSON and are known for their well-rounded experience, product knowledge, great customer service, and ability to grow relationships.

We’re seeking a team player that will thrive in a collaborative environment. If you’re someone who values both teamwork and the ability to make each customer interaction memorable, you may be the perfect fit for our team.

What you will do:

  • Assist customers at the Counter, provide product information, and ensure a smooth sales & delivery process
  • Serve as the branch’s go-to expert for preparing quotes, and providing sales support to the Outside Sales team
  • Manage stock replenishments, perform inventory checks, and maintain a safe, organized work environment
  • Build lasting internal & external customer relationships with every interaction, strengthening loyalty and trust
  • Continue developing your skills, from product expertise to technical knowledge, to support your career growth

About You:

  • You can connect with customers and deliver on what makes ROBINSON the go-to supplier
  • Previous experience working in a wholesale environment or trade is a strong asset. We are willing to train the right candidate
  • You are motivated and willing to do what it takes to ensure the right products go to the right customer at the right time
  • You can learn and navigate through various computer systems and applications

Family-owned ROBINSON is a leading Canadian distributor of plumbing, heating, electrical, and lighting products. Today, the company serves customers in the construction industry and retail home improvement markets through a network of 32 distribution warehouses and showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. ROBINSON’s reputation as a growing company with a customer-service oriented culture continues to attract and retain top quality people and has earned it Platinum status among Canada’s Best Managed Companies. ROBINSON is committed to a diverse, inclusive, and respectful workplace. We strive to foster an environment that values our differences and believe in giving back to the communities in which we live and work.

ROBINSON will provide accommodation for candidates with disabilities throughout our interview and selection process.

Thank you to all interested candidates, only those selected for an interview will be contacted.

About Robinson

Retail
501-1000

Family-owned, ROBINSON is a leading Western Canadian distributor of plumbing, heating, electrical, and lighting products. Today, the company serves customers in the construction industry and retail home improvement markets through a network of 32 distribution warehouses and showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. ROBINSON’s reputation as a growing company with a customer-service oriented culture continues to attract and retain top quality people and has earned it Platinum status among Canada’s Best Managed Companies.