Top Benefits
Generous stock options
Unlimited vacation
Wellness account
About the role
Who you are
- Pursuing a degree in Computer Science, Engineering, or related
- Familiar with Linux fundamentals (shell, permissions, processes)
- Basic understanding of networking (TCP/HTTP, ports, firewall rules)
- Exposure to cloud (AWS preferred) and/or infrastructure-as-code (Terraform / CloudFormation)
- Shows curiosity, grit, and a diagnostic mindset
- Strong communication — you should be able to explain what you’re doing, why, and how to others
- Experience with Terraform
- Knowledge of monitoring / logging tools (Datadog, Prometheus, CloudWatch)
- Familiarity with CI/CD (GitHub Actions, GitLab, CircleCI)
- Basic scripting in Bash, Python, or similar
What the job involves
- We are seeking a dynamic and talented Undergraduate DevOps Intern/Co-op to join our DevOps team!
- Our DevOps/SRE team works behind the scenes to maintain reliability, observability, and automation for our systems
- This experience provides a unique opportunity for 2nd or 3rd or 4th-year undergraduates to apply their skills and learn from experienced professionals
- Support the DevOps team in maintaining and improving Ada’s infrastructure
- Debug incidents, triage issues, and help resolve system failures
- Jump into small but meaningful projects involving AWS, Terraform, monitoring, CI/CD
- Help build scripts, automations, and tooling to improve operational efficiency
- Work with observability stacks (e.g. Datadog, CloudWatch) to build dashboards, alerts, and health checks
- Collaborate with software engineers, security team, and platform engineers to deliver reliable services
- What You’ll Learn:
- Real-world DevOps / infrastructure practices
- How to diagnose production-level issues
- Building and scaling cloud infrastructure
- Observability and incident response
- Working in a cross-functional team in a fast-paced environment
Benefits
- Generous stock option plan
- Unlimited vacation
- Wellness account
- Extended health coverage
- Dental/optical/travel insurance
- Life insurance
- Employee and family assistance plan
- Flexible work schedule
- Digital first, fully remote with WFH budget
- In-house social worker
- Paid parental leave for Canadian and U.S. residents
- Development opportunities
About Ada
Software Development
201-500
Ada is an AI customer service company making service extraordinary for everyone. A transformation partner and platform that helps enterprise companies deliver experiences people love by accelerating a businesses’ AI maturity and improving Agent performance. Since 2016, we've powered 5.5 billion interactions for brands like Square, YETI, and Monday.com, saving millions of hours.
Top Benefits
Generous stock options
Unlimited vacation
Wellness account
About the role
Who you are
- Pursuing a degree in Computer Science, Engineering, or related
- Familiar with Linux fundamentals (shell, permissions, processes)
- Basic understanding of networking (TCP/HTTP, ports, firewall rules)
- Exposure to cloud (AWS preferred) and/or infrastructure-as-code (Terraform / CloudFormation)
- Shows curiosity, grit, and a diagnostic mindset
- Strong communication — you should be able to explain what you’re doing, why, and how to others
- Experience with Terraform
- Knowledge of monitoring / logging tools (Datadog, Prometheus, CloudWatch)
- Familiarity with CI/CD (GitHub Actions, GitLab, CircleCI)
- Basic scripting in Bash, Python, or similar
What the job involves
- We are seeking a dynamic and talented Undergraduate DevOps Intern/Co-op to join our DevOps team!
- Our DevOps/SRE team works behind the scenes to maintain reliability, observability, and automation for our systems
- This experience provides a unique opportunity for 2nd or 3rd or 4th-year undergraduates to apply their skills and learn from experienced professionals
- Support the DevOps team in maintaining and improving Ada’s infrastructure
- Debug incidents, triage issues, and help resolve system failures
- Jump into small but meaningful projects involving AWS, Terraform, monitoring, CI/CD
- Help build scripts, automations, and tooling to improve operational efficiency
- Work with observability stacks (e.g. Datadog, CloudWatch) to build dashboards, alerts, and health checks
- Collaborate with software engineers, security team, and platform engineers to deliver reliable services
- What You’ll Learn:
- Real-world DevOps / infrastructure practices
- How to diagnose production-level issues
- Building and scaling cloud infrastructure
- Observability and incident response
- Working in a cross-functional team in a fast-paced environment
Benefits
- Generous stock option plan
- Unlimited vacation
- Wellness account
- Extended health coverage
- Dental/optical/travel insurance
- Life insurance
- Employee and family assistance plan
- Flexible work schedule
- Digital first, fully remote with WFH budget
- In-house social worker
- Paid parental leave for Canadian and U.S. residents
- Development opportunities
About Ada
Software Development
201-500
Ada is an AI customer service company making service extraordinary for everyone. A transformation partner and platform that helps enterprise companies deliver experiences people love by accelerating a businesses’ AI maturity and improving Agent performance. Since 2016, we've powered 5.5 billion interactions for brands like Square, YETI, and Monday.com, saving millions of hours.