Senior Full Stack Developer – Conversational AI
Top Benefits
About the role
**Job Description
What is the opportunity?
We are looking for a smart and talented developer with a passion for building intelligent, conversational systems and full-stack expertise to bring those systems to life across web and mobile platforms. You will be developing and creating innovative technology solutions powering growth and improving client experience. We value positive attitude, willingness to learn, open communication, teamwork, and commitment to clean, secure and well-tested code.
- Design, build and maintain end-to-end Conversational AI solutions using frameworks like Rasa, Google Dialogflow, LivePerson, Botium or an in-house Bot framework.
- Collaborate with different teams, architects, and product owners to create intuitive virtual assistant flows and conversational experiences.
- Develop meaningful analytic conclusions and recommend innovative solutions.Develop backend services (APIs, NLP Pipelines, data pre-processing) using Python/Node.js
- Deploy, monitor and maintain conversational systems in production environment with high reliability and scalability.
- Manage CI/CD pipelines for seamless delivery and deployment to staging and production. Integrate bots with different channels such as mobile/web authenticated/unauthenticated.
- Experience working with databases and manage cloud infrastructure (e.g. AWS, Azure, GCP). Monitor and optimize AI-based virtual assistant performance using analytics and feedback loops.
- Ensure scalability, security and performance of the overall virtual assistant/chatbot. Providing guidance to product owners as needed. Follow up of external developments and potential integration within RBC environment. Own development environments - build and maintain
- May determine best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives.
- Research and stay abreast of best practices in Conversational AI development. Build Future Capability: express a vision for change based on the awareness of business challenges and by bringing innovative approach and/or solutions to accelerate the delivery
What do you need to succeed?
Must-have
- 3+ years of experience building conversational AI systems (chatbots/virtual assistants/voicebots).
- 4+ years of experience of full-stack development experience
- Hands-on experience deploying applications to production (on AWS, Azure, GCP, Kubernetes).
- Working experience with one of the following NLU platforms (Google Dialogflow, Rasa, MS, Amazon Lex, LivePerson) or similar platforms.
- Strong problem-solving skills and the ability to take ownership of end-to-end solutions. Strong proficiency in Python and JavaScript. Deep understanding of NLP concepts and chatbot architectures
- Demonstrated strong team leadership and ability in written and oral communication skills, along with strong presentation skills. Ability to determine the information and communication needs of the stakeholders and project.
- Working experience with REST API, Json, Postman, or Curl. Experience in Windows Communication Foundation (WCF). Version Control(Git)
- Working experience with code scanning tools like Snyk, Aqua etc. DevOps tools like Jenkins, UCD, Github Actions, Helios
- Experience with database engines such as SQL Server, programming experience in writing procedure, views, functions.
Nice-to-have
- Experience integrating LLMs (GPT, OpenAI) into conversational flows
- Knowledge on French for bilingual conversational development.
- Knowledge of voice assistants and speech-to-text systems.
- Experience with conversational design best practices
- Experience utilizing NLP to mine unstructured data
- Experience training and deploying ML models using Scikit Learn, SpaCy, Tensorflow or Pytorch
- Production incident handling and observability best practices.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Opportunities to building close relationships with clients
- Access to a variety of job opportunities across business and geographies
#LI-Post
Job Skills
Agile Methodology, AI Concepts, Application Maintenance, Chatbots, Conversational AI, Data Analysis, Data Science, Detail-Oriented, Generative AI, GitHub, JavaScript, Large Language Models (LLMs), Machine Learning, Natural Language Understanding (NLU), Node.js, OpenAI ChatGPT, Postman (Software), Python (Programming Language), RESTful APIs, Software Development Life Cycle (SDLC), Tableau (Software), TypeScript
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-15
Application Deadline:
2025-11-27
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Senior Full Stack Developer – Conversational AI
Top Benefits
About the role
**Job Description
What is the opportunity?
We are looking for a smart and talented developer with a passion for building intelligent, conversational systems and full-stack expertise to bring those systems to life across web and mobile platforms. You will be developing and creating innovative technology solutions powering growth and improving client experience. We value positive attitude, willingness to learn, open communication, teamwork, and commitment to clean, secure and well-tested code.
- Design, build and maintain end-to-end Conversational AI solutions using frameworks like Rasa, Google Dialogflow, LivePerson, Botium or an in-house Bot framework.
- Collaborate with different teams, architects, and product owners to create intuitive virtual assistant flows and conversational experiences.
- Develop meaningful analytic conclusions and recommend innovative solutions.Develop backend services (APIs, NLP Pipelines, data pre-processing) using Python/Node.js
- Deploy, monitor and maintain conversational systems in production environment with high reliability and scalability.
- Manage CI/CD pipelines for seamless delivery and deployment to staging and production. Integrate bots with different channels such as mobile/web authenticated/unauthenticated.
- Experience working with databases and manage cloud infrastructure (e.g. AWS, Azure, GCP). Monitor and optimize AI-based virtual assistant performance using analytics and feedback loops.
- Ensure scalability, security and performance of the overall virtual assistant/chatbot. Providing guidance to product owners as needed. Follow up of external developments and potential integration within RBC environment. Own development environments - build and maintain
- May determine best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives.
- Research and stay abreast of best practices in Conversational AI development. Build Future Capability: express a vision for change based on the awareness of business challenges and by bringing innovative approach and/or solutions to accelerate the delivery
What do you need to succeed?
Must-have
- 3+ years of experience building conversational AI systems (chatbots/virtual assistants/voicebots).
- 4+ years of experience of full-stack development experience
- Hands-on experience deploying applications to production (on AWS, Azure, GCP, Kubernetes).
- Working experience with one of the following NLU platforms (Google Dialogflow, Rasa, MS, Amazon Lex, LivePerson) or similar platforms.
- Strong problem-solving skills and the ability to take ownership of end-to-end solutions. Strong proficiency in Python and JavaScript. Deep understanding of NLP concepts and chatbot architectures
- Demonstrated strong team leadership and ability in written and oral communication skills, along with strong presentation skills. Ability to determine the information and communication needs of the stakeholders and project.
- Working experience with REST API, Json, Postman, or Curl. Experience in Windows Communication Foundation (WCF). Version Control(Git)
- Working experience with code scanning tools like Snyk, Aqua etc. DevOps tools like Jenkins, UCD, Github Actions, Helios
- Experience with database engines such as SQL Server, programming experience in writing procedure, views, functions.
Nice-to-have
- Experience integrating LLMs (GPT, OpenAI) into conversational flows
- Knowledge on French for bilingual conversational development.
- Knowledge of voice assistants and speech-to-text systems.
- Experience with conversational design best practices
- Experience utilizing NLP to mine unstructured data
- Experience training and deploying ML models using Scikit Learn, SpaCy, Tensorflow or Pytorch
- Production incident handling and observability best practices.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Opportunities to building close relationships with clients
- Access to a variety of job opportunities across business and geographies
#LI-Post
Job Skills
Agile Methodology, AI Concepts, Application Maintenance, Chatbots, Conversational AI, Data Analysis, Data Science, Detail-Oriented, Generative AI, GitHub, JavaScript, Large Language Models (LLMs), Machine Learning, Natural Language Understanding (NLU), Node.js, OpenAI ChatGPT, Postman (Software), Python (Programming Language), RESTful APIs, Software Development Life Cycle (SDLC), Tableau (Software), TypeScript
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-15
Application Deadline:
2025-11-27
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.