Classification & Regular Hours

Hours per Week: 35

Salary Grade 16: $73,520 - $86,500, commensurate with experience.

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Department of Western Technology Services (WTS) is a central division committed to providing high-quality, cost-effective technology solutions and services to the campus community in support of the teaching and research missions of the University. WTS works collaboratively with other IT groups within Western’s faculties and support units to supply centrally supported technology solutions and services.

Responsibilities

The Project Manager will lead project teams and contribute professional insight and project expertise to high-impact initiatives that advance Western’s teaching, research and student experience. In addition, this role will work to develop and mature the department’s project management tools and processes. Reporting to the Project Support Group Team Lead, the Project Manager is accountable for managing assigned projects. The Project Manager will work collaboratively with stakeholders to ensure the successful implementation of required work. The role will define and manage the development of project plans, support the design, implementation and evaluation of the project components (including benefits), and will develop and/or coordinate communications, educational resources, project documentation and status reports for stakeholders as required.

Qualifications

Education:

• University Degree, or 3-year Community College Diploma with relevant experience, in a relevant field; University Degree in a technical or business-related field (Computer Science, Software Development, Software Engineering, HBA/MBA, etc) is preferred
• Project Manager Professional Certification

Experience:

• 5 years project management experience
• 3 years’ work experience in a complex operational environment
• Strong familiarity with project management software is preferred
• Experience in an educational environment would be an asset

Knowledge, Skills & Abilities:

• Proven success delivering complex, cross-functional projects to achieve outcomes on time, within scope and budget
• Strong leadership, negotiation, and decision-making skills even through uncertainty
• Skilled in the use of Project Management tools, methodologies and frameworks (e.g., Agile, Scrum, Lean, Waterfall, Trello, Jira, Confluence, MS Project, Excel, Teams Planner and commonly used tools such as Asana, Smartsheet and Monday.com.)
• Ability to work with senior stakeholders and influencing strategy and decisions without authority
• Ability to align projects with institutional goals and navigate organizational complexity
• Ability to adapt quickly to changing institutional priorities and to help project teams to do the same
• Ability to build trusted relationships and foster collaboration across departments and functional teams
• Ability to anticipate and mitigate risk while balancing project outcomes
• Ability to lead with empathy, resolve conflict, foster team growth and collaboration, and motivate team members to achieve effective results
• Ability to prioritize project work based on evolving information, constraints, and external priorities
• Ability to work independently and take initiative in ambiguous or evolving project environments and to guide the project team to do the same
• Good written and verbal communication skills with ability to provide clear and adaptive communication in evolving environments to various stakeholders including faculty, staff, students, IT staff
• Presentation and facilitation skills for managing team meetings and information sharing and for leading business discussions
• Critical thinking and discernment to assess and scope areas for improvement and an ability to contribute to creative and innovative solutions
• Exceptional organizational and time management skills to independently manage multiple competing priorities and projects, adapt quickly to emerging priorities, leveraging their organized and effective personal work environment.
• Detail-oriented with the ability to multi-task, time-block and capture emerging details for current and future consideration
• Ability to identify project related data that can be analysed and interpreted to inform decision-making and system improvements to achieve project outcomes
• Commitment to professional development and staying informed about emerging technologies and tools

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.