Senior Program Manager - Generative AI Enablement
Top Benefits
About the role
Job Summary
** Job Description**
We are seeking a Program Manager with a strong understanding of software development and AI tools to lead the adoption and scaling of AI-powered engineering capabilities across our technology organization. You will play a key role in operationalizing the use of AI development assistants such as GitHub Copilot, Amazon Q, and Helios Assist, and in guiding teams toward building a centralized prompt library and evolving into agentic AI systems across different tech stacks.
This role sits in our Commercial Core Banking and Payments division and
is ideal for someone with a background in managing complex, cross-functional technology programs and a passion for AI-driven transformation in software development. This is a newly created role!
What you will do
- Drive the strategy, planning, and execution of AI enablement programs within the software development organization
- Lead the development and rollout of a horizontal prompt library, ensuring adoption across multiple engineering teams
- Collaborate with engineering leaders, AI/ML teams, and developers to identify use cases for AI tools like GitHub Copilot, Amazon Q, and Helios Assist
- Champion the shift from prompt-level assistive tools to agentic AI systems, aligning technical teams around key milestones and deliverables
- Define and track KPIs and success metrics to measure AI’s impact on software development productivity and quality
- Manage risks, timelines, and dependencies across initiatives and ensure effective stakeholder communication and engagement
- Create playbooks, best practices, and reusable assets for prompt engineering and agent implementation to drive scale
- Stay current on trends in GenAI for software development and translate them into actionable opportunities
What you need to succeed
Must have
- Minimum of 5 years of experience in program management, technical project management, or transformation leadership roles within software or platform engineering environments
- Minimum of 1 year working with AI technologies
- Strong understanding of software development processes and lifecycle (Agile/DevOps), and familiarity with modern development tools and practices.
- Experience working with or enabling the use of AI development tools (e.g., GitHub Copilot, Amazon Q, Helios Assist, ChatGPT, Gemini…)
- Demonstrated success in leading cross-functional technology initiatives with measurable impact
- Strong analytical, communication, and stakeholder management skills
- Experience working with technical teams and understanding technical concepts, even if not hands-on coding
- Comfortable navigating ambiguity and driving clarity in emerging areas like GenAI and agent-based automation
- Bachelor’s degree in CompSci or related degree
Nice to Have:
- Exposure to prompt engineering, LLMs, or agent-based AI systems
- Background in developer productivity, platform engineering, or digital transformation
- Experience with AI governance, tool evaluation, and vendor coordination
- Prior experience in banking, brokerage, fintech or related industries
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#LI-POST
#TECHPJ
Job Skills
Adaptability, Agile Methodology, AI Systems, Budgeting, Business Oriented, Decision Making, Generative AI, Long Term Planning, Program Management, Project Management, Resource Management, Results-Oriented, Team Management, Time Management
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-07-26
Application Deadline:
2025-09-29
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Senior Program Manager - Generative AI Enablement
Top Benefits
About the role
Job Summary
** Job Description**
We are seeking a Program Manager with a strong understanding of software development and AI tools to lead the adoption and scaling of AI-powered engineering capabilities across our technology organization. You will play a key role in operationalizing the use of AI development assistants such as GitHub Copilot, Amazon Q, and Helios Assist, and in guiding teams toward building a centralized prompt library and evolving into agentic AI systems across different tech stacks.
This role sits in our Commercial Core Banking and Payments division and
is ideal for someone with a background in managing complex, cross-functional technology programs and a passion for AI-driven transformation in software development. This is a newly created role!
What you will do
- Drive the strategy, planning, and execution of AI enablement programs within the software development organization
- Lead the development and rollout of a horizontal prompt library, ensuring adoption across multiple engineering teams
- Collaborate with engineering leaders, AI/ML teams, and developers to identify use cases for AI tools like GitHub Copilot, Amazon Q, and Helios Assist
- Champion the shift from prompt-level assistive tools to agentic AI systems, aligning technical teams around key milestones and deliverables
- Define and track KPIs and success metrics to measure AI’s impact on software development productivity and quality
- Manage risks, timelines, and dependencies across initiatives and ensure effective stakeholder communication and engagement
- Create playbooks, best practices, and reusable assets for prompt engineering and agent implementation to drive scale
- Stay current on trends in GenAI for software development and translate them into actionable opportunities
What you need to succeed
Must have
- Minimum of 5 years of experience in program management, technical project management, or transformation leadership roles within software or platform engineering environments
- Minimum of 1 year working with AI technologies
- Strong understanding of software development processes and lifecycle (Agile/DevOps), and familiarity with modern development tools and practices.
- Experience working with or enabling the use of AI development tools (e.g., GitHub Copilot, Amazon Q, Helios Assist, ChatGPT, Gemini…)
- Demonstrated success in leading cross-functional technology initiatives with measurable impact
- Strong analytical, communication, and stakeholder management skills
- Experience working with technical teams and understanding technical concepts, even if not hands-on coding
- Comfortable navigating ambiguity and driving clarity in emerging areas like GenAI and agent-based automation
- Bachelor’s degree in CompSci or related degree
Nice to Have:
- Exposure to prompt engineering, LLMs, or agent-based AI systems
- Background in developer productivity, platform engineering, or digital transformation
- Experience with AI governance, tool evaluation, and vendor coordination
- Prior experience in banking, brokerage, fintech or related industries
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#LI-POST
#TECHPJ
Job Skills
Adaptability, Agile Methodology, AI Systems, Budgeting, Business Oriented, Decision Making, Generative AI, Long Term Planning, Program Management, Project Management, Resource Management, Results-Oriented, Team Management, Time Management
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-07-26
Application Deadline:
2025-09-29
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.