Who you are

• You are a strong product designer first and foremost, with deep experience in user experience design and a sharp eye for creating beautiful, intuitive interfaces that reduce complexity
• You design with a high standard of craft, creating experiences that feel credible, modern, and appropriate for a clinical, professional audience
• You have experience designing products that support learning, not just usage
• You understand how to design for comprehension, retention, motivation, and long-term behavior change, and you know the difference between helping a user complete a task and helping them truly understand something
• Strong product design craft across user experience research, user experience design, and visual design
• Experience designing digital products end to end, from discovery and concept development through stakeholder alignment, prototyping, and developer handoff
• Experience working closely with engineering teams, adapting to technical constraints, refining scope collaboratively, and delivering clear, production-ready design files
• Experience designing for learning, behavior change, or knowledge retention outcomes
• Experience working across connected surfaces or product ecosystems
• Professional EdTech platforms
• Digital onboarding or academy-style products
• Financial education or financial literacy tools
• Knowledge or learning-enhancement platforms (e.g., AI note-taking tools)
• Healthcare experience is a plus, but not required

What the job involves

• We’re looking for a Senior Product Designer to shape the future of clinical education on Fullscript Academy
• Support seamless provider journeys across onboarding, content discovery, and course enrollment
• Design experiences that help providers understand and retain clinical knowledge, stay motivated over time, and apply learning with confidence
• Go beyond a single surface by creating the connective tissue between Academy and the broader Fullscript product ecosystem, ensuring context carries across experiences and learning naturally transitions into action
• Lead nimble, iterative UX research and testing to validate ideas, experiment with interaction patterns and information architecture, and refine solutions in a fast-moving environment
• Translate user insights, behavioral data, and product strategy into clear, thoughtful design direction
• Partner closely with Engineering to deliver high-quality, well-documented designs, adapt to technical constraints, and collaboratively refine scope and solutions
• Collaborate with clinicians and content leaders to shape new educational formats, deeply understand learning objectives, and design experiences that reduce complexity while preserving clinical nuance
• Contribute to scalable patterns that maintain clarity, credibility, and consistency across Academy

Benefits

• Reach your wellness goals with our benefits plan, discount on practitioner-grade supplements, and company-wide health and wellness programs
• Our dedicated DEIB Council ensures we advocate for equality and encourage positive change within ourselves and the community. We value the unique qualities and perspectives of our team
• You choose your own office with our Wherever You Work Well approach. Whether that’s in-person or at home, teams aren’t defined by geography. Output, not location, is our success metric so we also offer a flexible approach to your working hours, vacation, and personal days
• We empower each other to grow with lunch and learns, lean in circles, show-and-tells, and more. Everyone has something to learn and something to teach so we pride ourselves on growing as a team
• We're not just a company — we're a community. Team lunches, weekly town halls, birthdays, parties, and clubs are an essential part of our community and culture
• The health of our people relies on the health of our planet. We are certified carbon-neutral, taking our first big step in creating a more sustainable future