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Homeowner Services Asset and Project Coordinator - Year-Round

Blue Mountain9 days ago
Blue Mountains, ON
$23/hourly
Mid Level
Full-Time

Top Benefits

Year-round health and dental coverage
Complimentary access to Blue Mountain attractions for you and family
Discounts on resort meals and Starbucks

About the role

Flex Year Round
WHAT'S IN IT FOR ME?

  • Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.

  • Save on meals across resort restaurants and cafés, including Starbucks.

  • Receive exclusive discounts at all Blue Mountain-owned retail stores.

  • Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources. Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

HOURLY RATE**- Starts at $23.27**

YEAR-ROUND WITH HEALTH AND DENTAL BENEFITS

HOURS:

  • Minimum 4 shifts per week

WHAT WILL I BE DOING?

The Asset and Project Coordinator for our Homeowner Services Department is responsible for providing high quality customer service to resort owners, business partners and BMR operating departments. The Asset and Project Coordinator will be responsible for auditing homeowner units, addressing deficiencies, FF&E tracking & replacement, refurbishment duties and preventative maintenance planning. This role requires constant communication with resort homeowners, all lodging departments, building property managers and all supporting third party business partners to ensure all units in the BMR rental pool are kept up to BLUE standard and Rental Management Agreement expectations.

  • Acting as a point of contact for incoming inquiries from homeowners and business partners.

  • Auditing Units; Communicating results of audits, from both Homeowner Services and Engineering Services

  • Coordinating purchase of and/or repair of items in homeowner units; Creating, tracking and following up on work ordersgenerated from audits

  • Coordinating with the Homeowners any work requiring payment; coordinating with accounting any Homeowner billing issues; understanding and explaining rental income statements and respond to inquiries

  • Maintaining Owner files, relevant databases, filing systems and information sources (hard copy and electronic) to ensure records are current

  • Inputting and maintaining reservations as required

  • Assisting coordinating refurbishment projects as required

WHAT DO WE NEED FROM YOU?

  • Minimum of 2 years' experience in Lodging/ Hospitality, Real Estate or Property Management

  • Exceptional customer service skills; energetic, friendly, cheerful attitude

  • Decisiveness with a high level of initiative and the ability to work independently

  • Intermediate computer knowledge; Word, Excel, and Outlook essential

  • Ability to lift and move inventory items when required (up to 40lbs)

  • Must have valid Ontario G-Class Driver's license

  • This role is being posted to fill a vacant position

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

About Blue Mountain

Software Development
1001-5000

Leading Life Sciences in asset management for 35 years, Blue Mountain® has a unique position in the life sciences industry backed by a proven legacy. Founded in 1989, Blue Mountain offers a complete, integrated solution, helping thousands of Pharmaceutical, Biotech, Cell and Gene Therapy, Medical Device, and Contract Manufacturing companies.  From set-up to installation and from training to validation, our company helps life sciences manufacturing master GMP asset management by implementing our best-in-class software - enabling them to leverage the cloud, drive paperless processes, and ensure regulatory compliance. Blue Mountain, backed by Accel-KKR, is based in the Greater Philadelphia, PA region. For more information, please visit www.coolblue.com.

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