Software Functional Tester (Bilingual) / Toronto, ON (Hybrid) - FTE
About the role
Role: French Software tester Location: Toronto, ON (Hybrid) Experience: 8+ Years Type: Full Time Permanent
Role Overview: We are seeking a Software Functional Tester with proficiency in French to validate and ensure the quality of our contact center applications. The ideal candidate will have hands-on experience in functional testing of enterprise applications, strong analytical skills, and the ability to validate application behavior in both French and English.
Key Responsibilities
- Perform functional, regression, and end-to-end testing for contact center applications (IVR, CTI, CRM integrations, chat, email, and voice).
- Validate user interfaces, workflows, and customer journeys in French and English to ensure seamless bilingual experience.
- Review requirements, create detailed test cases, and execute them across multiple platforms.
- Identify, log, and track defects using standard defect management tools (e.g., JIRA, ALM, Azure DevOps).
- Collaborate with business analysts, developers, and QA teams to ensure alignment with functional requirements.
- Participate in UAT support with business users, especially for French-speaking markets.
- Ensure compliance with accessibility, usability, and language localization standards.
- Provide clear and detailed testing documentation and test evidence. Required Skills &
Qualifications
- Fluent in French and English (written and spoken).
- 3+ years of experience in functional testing of enterprise or contact center applications.
- Experience testing IVR, telephony, CRM, or customer service platforms is strongly preferred.
- Strong knowledge of QA methodologies, test planning, and defect management.
- Hands-on experience with tools such as JIRA, ALM, TestRail, or Azure DevOps.
- Ability to work in a fast-paced, agile environment with cross-functional teams.
- Excellent problem-solving, communication, and documentation skills. Nice to Have
- Experience with automation frameworks (Selenium, Cyara, etc.).
- Knowledge of banking or financial services domain (if applicable to your client/project).
- Exposure to performance testing or voice application testing tools.
Not the right fit? Search for Software Functional Tester / Toronto, ON jobs in Toronto, Ontario, Canada
About AceStack
Acestack LLP is a global technology, staffing, and consulting company with operations in India supporting clients across the nited States and international markets.
We specialize in IT Staffing, Healthcare Staffing, Technology Consulting, Product Development, and Workforce Solutions, helping organizations scale their teams and accelerate business growth through innovative and technology-driven services.
With strong delivery capabilities and industry expertise, Acestack works with clients across multiple sectors by providing highly skilled professionals, project support, and customized business solutions.
Our expertise includes:
🔹 IT Staffing & Workforce Solutions 🔹 Healthcare Staffing Services 🔹 Technology Consulting & Software Development 🔹 AI & Automation Solutions 🔹 Salesforce Services & Metadata Solutions 🔹 HRMS, ATS & Workforce Management Platforms 🔹 Vendor & Client Management Solutions (VMS) 🔹 Offshore Delivery & Global Talent Support
At Acestack, innovation is at the core of what we do. We continuously build AI-driven tools and proprietary products to improve recruitment, workforce management, business operations, and digital transformation initiatives.
Our product portfolio includes proprietary solutions such as HRMS platforms, Applicant Tracking Systems (ATS), Vendor Management Systems (VMS), and Salesforce Metadata products, designed to streamline operations and improve efficiency.
With a strong presence in India and extensive collaboration with U.S.-based clients, Acestack LLP combines global delivery capabilities, technology expertise, and talent solutions to create long-term value for organizations.
Global Delivery | Technology Solutions | Staffing Excellence | Innovation Driven
Similar Jobs
Software Functional Tester (Bilingual) / Toronto, ON (Hybrid) - FTE
About the role
Role: French Software tester Location: Toronto, ON (Hybrid) Experience: 8+ Years Type: Full Time Permanent
Role Overview: We are seeking a Software Functional Tester with proficiency in French to validate and ensure the quality of our contact center applications. The ideal candidate will have hands-on experience in functional testing of enterprise applications, strong analytical skills, and the ability to validate application behavior in both French and English.
Key Responsibilities
- Perform functional, regression, and end-to-end testing for contact center applications (IVR, CTI, CRM integrations, chat, email, and voice).
- Validate user interfaces, workflows, and customer journeys in French and English to ensure seamless bilingual experience.
- Review requirements, create detailed test cases, and execute them across multiple platforms.
- Identify, log, and track defects using standard defect management tools (e.g., JIRA, ALM, Azure DevOps).
- Collaborate with business analysts, developers, and QA teams to ensure alignment with functional requirements.
- Participate in UAT support with business users, especially for French-speaking markets.
- Ensure compliance with accessibility, usability, and language localization standards.
- Provide clear and detailed testing documentation and test evidence. Required Skills &
Qualifications
- Fluent in French and English (written and spoken).
- 3+ years of experience in functional testing of enterprise or contact center applications.
- Experience testing IVR, telephony, CRM, or customer service platforms is strongly preferred.
- Strong knowledge of QA methodologies, test planning, and defect management.
- Hands-on experience with tools such as JIRA, ALM, TestRail, or Azure DevOps.
- Ability to work in a fast-paced, agile environment with cross-functional teams.
- Excellent problem-solving, communication, and documentation skills. Nice to Have
- Experience with automation frameworks (Selenium, Cyara, etc.).
- Knowledge of banking or financial services domain (if applicable to your client/project).
- Exposure to performance testing or voice application testing tools.
Not the right fit? Search for Software Functional Tester / Toronto, ON jobs in Toronto, Ontario, Canada
About AceStack
Acestack LLP is a global technology, staffing, and consulting company with operations in India supporting clients across the nited States and international markets.
We specialize in IT Staffing, Healthcare Staffing, Technology Consulting, Product Development, and Workforce Solutions, helping organizations scale their teams and accelerate business growth through innovative and technology-driven services.
With strong delivery capabilities and industry expertise, Acestack works with clients across multiple sectors by providing highly skilled professionals, project support, and customized business solutions.
Our expertise includes:
🔹 IT Staffing & Workforce Solutions 🔹 Healthcare Staffing Services 🔹 Technology Consulting & Software Development 🔹 AI & Automation Solutions 🔹 Salesforce Services & Metadata Solutions 🔹 HRMS, ATS & Workforce Management Platforms 🔹 Vendor & Client Management Solutions (VMS) 🔹 Offshore Delivery & Global Talent Support
At Acestack, innovation is at the core of what we do. We continuously build AI-driven tools and proprietary products to improve recruitment, workforce management, business operations, and digital transformation initiatives.
Our product portfolio includes proprietary solutions such as HRMS platforms, Applicant Tracking Systems (ATS), Vendor Management Systems (VMS), and Salesforce Metadata products, designed to streamline operations and improve efficiency.
With a strong presence in India and extensive collaboration with U.S.-based clients, Acestack LLP combines global delivery capabilities, technology expertise, and talent solutions to create long-term value for organizations.
Global Delivery | Technology Solutions | Staffing Excellence | Innovation Driven