**The Role ** We are looking for an enthusiastic Business Quality Analyst to innovate and collaborate on the value-driven goals in delivering customer value. You will engage in a fast-paced and challenging environment, with opportunities to build new relationships and learn how you can make an impact in the competitive, trillion-dollar, Payments industry. You will be exposed to a wide range of businesses both internally and externally, then leveraging Scotiabank’s strong technology base, build and develop on strategic, forward- looking infrastructure. **Is this role right for you? ** Curiosity to Learn New Technology Demonstrates a proactive approach to understanding emerging tools, platforms, and systems. Stays current with industry trends and seeks opportunities to apply new technologies to improve business processes and outcomes. Attention to Detail Carefully analyzes data, requirements, and documentation to ensure accuracy and completeness. Identifies inconsistencies or gaps early in the process to prevent downstream issues and supports high-quality deliverables. Continuous Improvement Mindset Embraces a growth-oriented approach by regularly evaluating processes and outcomes. Actively seeks feedback, identifies inefficiencies, and proposes enhancements to drive operational excellence and innovation. Open to Feedback Welcomes constructive input from peers, stakeholders, and leadership. Uses feedback as a tool for personal and professional development, and adapts quickly to changing expectations or project needs. Strong Problem-Solving Skills Applies logical thinking and structured analysis to identify root causes and develop effective solutions. Balances technical feasibility with business impact to recommend practical, value-driven outcomes. Analytical Thinking Synthesizes complex information from multiple sources to uncover patterns, trends, and insights. Translates data into actionable recommendations that support strategic decision-making and business goals.

Do you have the skills that will enable you to succeed in this role?

• Strong expertise in business process mapping, requirements gathering & documenting and system analysis
• Core analytical and problem-solving abilities with keen attention to detail
• Ability to communicate effectively with both technical and business stakeholders, translating complex information into clear insights
• Ability to conduct gap analysis on different payment standards
• Strong ability to build and maintain relationships with stakeholders across the bank
• Ability to quickly adapt and manage multiple priorities in a fast-paced, dynamic environment
• Ability to proactively identify project risks and contribute to overall project health and success
• Proficiency in using Jira / Confluence/ MS Office
• Payments Domain Knowledge is an asset
• Experience working in Agile project methodology
• Experience in Banking/Financial industry is a nice-to-have
• Translate complex business needs into clear and concise functional requirements and user stories
• Perform test execution in various test cycles
• Participate in workshops and working sessions with cross-functional teams to gather and analyze requirements
• Contribute to design and optimization of PCBE processes, ensuring compliance with industry standards and regulatory requirements
• Perform gap analysis, root cause assessments, and release readiness reviews for system enhancements or upgrades
• Monitor post-implementation performance and incident resolution
• Must be able to work within tight deadlines and schedules which may result in extended working hours during peak time to meet project deliverables

What's in it for you?

• Inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
• You'll work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
• We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
• Dress codes don't apply here: being comfortable and performance does
• Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
• A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental and much more!