About the role
TalentWorld is seeking a highly motivated and enthusiastic Business Development Center (BDC) Representative to join one of top clients team in Toronto, ON.
Our client is a luxury automotive company and as a BDC Representative , you will play a critical role in customer engagement strategy. As the first point of contact for prospective and current customers, you will be responsible for managing inbound and outbound communications with the goal of generating sales opportunities.
BDC Representative Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Make outbound calls to potential customers to introduce products/services, schedule appointments, and follow up on previous interactions.
- Maintain a high level of customer satisfaction through excellent communication and service.
- Update and manage customer information in the CRM system.
- Track and follow up on leads to convert them into sales opportunities.
- Provide support to the sales team by preparing necessary documents and information.
- Meet or exceed monthly targets for appointments scheduled, calls made, and lead conversions and repost on KPIs to the BDC Manager.
BDC Representative Qualifications
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- Previous experience in a customer service, sales, or call center environment is highly desirable.
- English speaking with intermediate Mandarin & Cantonese
- Experience with CRM systems and other sales software is a plus.
- Excellent verbal and written communication skills.
- Previous automotive experience is an asset
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Employment Details
- Work Type: 1 year contract
- Salary: $21/hour
- Work Model: Onsite Monday – Friday, 9am-5pm
Interested in the BDC Representative position in Toronto, ON? Apply today and you could be working tomorrow.
This posting is for a position that is currently vacant within one of our client organizations.
TalentWorld is a Canadian leader in staffing, offering diverse opportunities for professional growth, flexible schedules, and career advancement. Embracing diversity, all are welcome to apply.
Please note that AI tools may be used to support the screening, assessment, or selection of applicants for this position.
Accommodation are available upon request to support your participation during all stages of the recruitment process.
#TWONTEMP
About TalentWorld
OUR STORY Staffing Services by GardaWorld started in 2013 in response to a market opportunity. We recognized that our success in recruiting, training and scheduling talent, as well as doing payroll could be applied beyond the security industry. Our growth began in Quebec with the acquisition of Helene Roy Staffing agency, and continued from there.
In 2019, we expanded our services into Ontario with the acquisition of The Bagg Group (Toronto) and Turn Key Staffing Solutions (GTA + North). Although we love the GardaWorld brand and everything it stands for, it’s time to step out on our own and create a name for ourselves. Literally.
Welcome to TalentWorld. Good things start here.
HOW CAN WE HELP? We exist to create meaningful relationships between people and their employers. With TalentWorld, people can find the ideal job that showcases their talent, fuels their passion, and meets their unique wants. And employers can find the ideal people to help shape their business.
Are you looking for your next challenge? Whether you’re searching for a permanent role that supports your career growth plan, or a temporary position to help you fund your side-hustle, we’ve got your back.
Are you looking for talented people to join your team? Then you’re in the right place. TalentWorld is a full-service recruitment and staffing agency that specializes in outsourcing, without losing the human element. We’re on a mission to bring back a sense of depth in an industry that’s about speed and automation.
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About the role
TalentWorld is seeking a highly motivated and enthusiastic Business Development Center (BDC) Representative to join one of top clients team in Toronto, ON.
Our client is a luxury automotive company and as a BDC Representative , you will play a critical role in customer engagement strategy. As the first point of contact for prospective and current customers, you will be responsible for managing inbound and outbound communications with the goal of generating sales opportunities.
BDC Representative Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Make outbound calls to potential customers to introduce products/services, schedule appointments, and follow up on previous interactions.
- Maintain a high level of customer satisfaction through excellent communication and service.
- Update and manage customer information in the CRM system.
- Track and follow up on leads to convert them into sales opportunities.
- Provide support to the sales team by preparing necessary documents and information.
- Meet or exceed monthly targets for appointments scheduled, calls made, and lead conversions and repost on KPIs to the BDC Manager.
BDC Representative Qualifications
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- Previous experience in a customer service, sales, or call center environment is highly desirable.
- English speaking with intermediate Mandarin & Cantonese
- Experience with CRM systems and other sales software is a plus.
- Excellent verbal and written communication skills.
- Previous automotive experience is an asset
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Employment Details
- Work Type: 1 year contract
- Salary: $21/hour
- Work Model: Onsite Monday – Friday, 9am-5pm
Interested in the BDC Representative position in Toronto, ON? Apply today and you could be working tomorrow.
This posting is for a position that is currently vacant within one of our client organizations.
TalentWorld is a Canadian leader in staffing, offering diverse opportunities for professional growth, flexible schedules, and career advancement. Embracing diversity, all are welcome to apply.
Please note that AI tools may be used to support the screening, assessment, or selection of applicants for this position.
Accommodation are available upon request to support your participation during all stages of the recruitment process.
#TWONTEMP
About TalentWorld
OUR STORY Staffing Services by GardaWorld started in 2013 in response to a market opportunity. We recognized that our success in recruiting, training and scheduling talent, as well as doing payroll could be applied beyond the security industry. Our growth began in Quebec with the acquisition of Helene Roy Staffing agency, and continued from there.
In 2019, we expanded our services into Ontario with the acquisition of The Bagg Group (Toronto) and Turn Key Staffing Solutions (GTA + North). Although we love the GardaWorld brand and everything it stands for, it’s time to step out on our own and create a name for ourselves. Literally.
Welcome to TalentWorld. Good things start here.
HOW CAN WE HELP? We exist to create meaningful relationships between people and their employers. With TalentWorld, people can find the ideal job that showcases their talent, fuels their passion, and meets their unique wants. And employers can find the ideal people to help shape their business.
Are you looking for your next challenge? Whether you’re searching for a permanent role that supports your career growth plan, or a temporary position to help you fund your side-hustle, we’ve got your back.
Are you looking for talented people to join your team? Then you’re in the right place. TalentWorld is a full-service recruitment and staffing agency that specializes in outsourcing, without losing the human element. We’re on a mission to bring back a sense of depth in an industry that’s about speed and automation.