Our well-established and successful client is seeking a Senior Credit & Receivables Analyst to join their team on a full-time, permanent basis. The Senior Credit & Receivables Analyst is responsible for managing customer accounts, ensuring timely collections, assessing customer risk, and supporting process improvements and internal controls within the accounts receivable function. The ideal candidate is an independent, detail-oriented professional who thrives in a fast-paced environment. You are a strong communicator with the ability to prioritize effectively, take initiative, and deliver accurate results with minimal supervision. Reporting to the Corporate Controller, key responsibilities include:

Managing customer accounts, partnering with clients and internal teams to resolve invoicing issues, payment discrepancies, and accounting concerns Identifying process improvements and implementing solutions to enhance accounts receivable efficiency, accuracy, and internal controls Monitoring customer payment trends, credit risk, and account activity, escalating concerns and providing insights to leadership Overseeing customer onboarding, account maintenance, portal management, invoice processing, reconciliations, and collections support Maintaining key customer relationships and ensuring accurate account records, timely communication, and effective issue resolution Supporting AR operations, including credit notes, rebills, chargebacks, payment applications, intercompany transactions, and general ledger coding Managing credit administration, including credit reviews, limits, contracts, and customer documentation Maintaining AR procedures, controls, and documentation to support audits, compliance, and operational excellence Providing guidance and support to the Accounts Receivable Specialist and contributing to continuous improvement initiatives

This is an exciting opportunity to be part of a growing organization that values its people and invests in their success. Apply today to take the next step in your career.

Qualifications

The main qualifications for this role include

Formal accounting education or relevant experience

3-5 years of progressive experience in A/R or credit Strong English communication skills, both written and verbal Strong analytical and problem-solving skills Proficiency with Microsoft Office Suite, particularly Excel and Word Experience with SAP is considered an asset

Compensation

$70,000 - $80,000 annual salary range Pension – Match up to 6%, TFSA/RRSP options as well 17 vacation days, 10 personal days and a Christmas closure Generous employer-paid benefits Hybrid work environment – 3 days in office Free parking

Location: Ottawa

Internal Job ID#: 5078

Recruiter Name: Paul Stevenson