Project Manager - Programs
Hybrid
Full Time, Permanent
Level 9
Requisition Number: PD-2025-001

Covenant House Toronto helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundred of young people every day.
More than a place to stay, we provide life-changing care with unconditional love and respect. We meet the youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter, transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.
For over 40 years, Covenant House Toronto has been dedicated to its mission of serving youth and the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House Toronto has supported more than 10,000 young people.

We are currently recruiting for 1 Full Time Project Manager. This is a new role within the organization

Overview:
Reporting to the Chief Programs Officer, the Project Manager is responsible for leading project management initiatives within program areas. This includes leading program work with the City of Toronto for areas including the Youth Strategy Table, First Connect Project, and Toronto Youth Cabinet. The role will also support by leading emerging provincial work to expand our Youth Reconnect Project and other project management duties as deemed necessary by leadership in alignment with the agency’s strategic priorities. While the role reports directly to the Chief Program Officer for administrative and functional oversight, there is also a dotted-line reporting relationship to the Director of Communications to ensure alignment on any government relations activities.

Responsibilities:

• Lead and oversee government-funded initiatives, pilot projects and internal growth projects, in alignment with CHT’s strategic priorities

• Lead the planning, implementation and evaluation of projects and initiatives

• Develop project charters, work plans, timelines, budgets and structure to program project

• Ensure deliverables are met within projected timelines and align with funding agreements and organizational priorities

• Serve as primary contact for government partners and internal/external stakeholders in relations to projects

• Foster strong relationships with community partners to support collaborative project delivery

• Prepare and present progress updates, reports and outcomes to stakeholders

• Collaborate with necessary stakeholders to ensure smooth integration of new projects or programs

• Coordinate cross-departmental input and resource allocation to support project delivery

• Provide guidance and oversight to required internal and external stakeholders

• Establish and track performance indicators, ensuring data is collected, analyzed and used for continuous improvement

• Conduct risk assessments and implement mitigation strategies

• Ensure compliance with funder requirements, government regulations and organizational policies

• Other duties as required.

Qualifications:

• Post-secondary degree in project management, social services, business administration or a related field

• 3-5 years minimum work experience in project management, preferably in the non-profit sector

• Strong knowledge of government funding processes, compliance and reporting

• Proven ability to manage multiple complex projects with competing deadlines

• Experience working with vulnerable or marginalized populations, particularly youth, considered an asset

• Exceptional organizational, communication and interpersonal skills

• Working knowledge of trauma-informed practices and principles

• PMP or similar certification is an asset

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet all qualifications. If you are excited about the role but your resume doesn’t align perfectly with every qualification in the description, apply anyway. You may still be the right candidate for this or other roles.

What we Offer:

• Meaningful work.

• Competitive compensation.

• Benefits such as Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more.

• Employee perks which include discounts on gym membership, city bike rentals, auto & home insurance and more.

Interested candidates are welcome to apply directly to this posting on or by September 29, 2025. Only those selected to move forward in our recruitment process will be contacted. No agencies or phone calls please.

Use of AI and Technology in the Hiring Process:

Covenant House Toronto does not use artificial intelligence (AI) to make or inform hiring decisions. However, we do use an external applicant tracking system (ATS) to help manage applications efficiently.

While our ATS may apply automated filters or sorting functions, all applications are reviewed and evaluated by human recruiters. No hiring decisions are made by AI.

Commitment to Equitable Recruitment

At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.