Team Leader, Full-Time
Top Benefits
About the role
The Program
At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.
As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.
Our 700-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.
The Community Disability Services program in Bonnyville, Alberta supports persons with developmental disabilities, some challenged with high behaviours, complex mental health needs and addictions. Through community living and life skill coaching, career development and family support, our highly skilled team encourage inclusion and participation to become active and involved in their communities.
In Your Role You Will
- Assist with recruitment, screening, hiring, orientation, supervision, evaluation and discipline of program staff.
- Ensure necessary facilities and equipment are in place to operate the program.
- Coordinate work allocation and assigns referrals; process time off requests as required.
- Works with program manager to identify professional development and training needs of staff.
- Ensure the program and staff comply with policies, procedures and values of the agency, and use best practices when supporting persons served.
- Make recommendations to the Program Director/Management regarding program development, formulation of policies and procedures, and program evaluation.
- Facilitate regular staff meetings.
- Advocate effectively for service recipients.
- Represent the program and/or agency in the community, as well as with government agencies, families/caregivers and funding bodies; network with other agencies, organizations, individuals and community groups for the benefit of the service recipients and program,
- Ensure physical environment is maintained according to established standards and procedures, required inspections are completed, and any required follow-up is done.
- Complete job description is available at time of interview, or, upon request.
The Position
The Team Leader (TL) is responsible for oversight of program operations in this ACDS CET-accredited agency. Ensures day-to-day services to persons served, complies with contacts, Taproot policies and procedures, and applicable standards and legislation. Works directly with persons served and their families/care teams as required, and liaises with funders, community partners and other agencies. This position reports to the Program Director.
Scheduling:
One (1) permanent, full-time position, with a schedule of 40 hours per week:
- Monday through Friday 0800-1600, shift times may vary based on needs of the program
- Will be required to provide on-call and after hours support as needed.
Mandatory Pre-Employment Screenings and Checks
***Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.
As An Ideal Candidate You Possess
- Degree in the field of human services: Social Work, Social Services, Special Education, Psychology, Sociology, etc.
- 3 years' experience providing residential service to persons with developmental disabilities and complex needs; Disability Support Worker or Practitioner, Healthcare Aide or LPN
- Minimum of 1 year supervisory, leadership and crisis management skills
- Other combinations of education and experience may be considered.
- Experience writing and implementing program plans and goals an asset
- Valid class 5 driver license, clear driving abstract and vehicle
- Calm, confident, patient, self-motivated and motivates others; a positive role model.
What Taproot Community Support Services Does
At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we’re building a company we’re proud of.
Our Employees Enjoy
- Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
- Work/life balance
- Learning and career development opportunities
- Competitive wages and salaries
- Paid vacation and benefits for eligible employees
- Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
- Matching RRSP plan for eligible employees within Alberta
- Professional development opportunities and job-related training
- Employee and Family Assistance Program
- Long Service Milestone rewards
- Employee referral bonus program
- A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good
Website reference
For more information on Taproot Community Support Services visit our website: taproot.ca
Closing Statement
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.
Equal-Opportunity Employer
Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.
We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.
No telephone calls please. Only those candidates selected for an interview will be notified.
About Taproot Community Support Services Ltd
At Taproot, formerly WJS Canada, we offer more than just a job; we provide a place where your passion for community support can truly make a difference. We believe in the power of collective strength, much like a taproot that anchors and nourishes growth. As an employee-owned organization, you’ll be part of a team that values learning and collaboration, helping us build a company we can all be proud of. Become part of a dynamic team that thrives on teamwork and innovation. Our strength based approach not only guides how we support others but also shapes how we work together, continually uplifting each other. At Taproot, “Strength in People” isn’t just a tagline—it’s the core of everything we do, and we’re committed to growing alongside you.
Join our team, we look forward to welcoming you.
Team Leader, Full-Time
Top Benefits
About the role
The Program
At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.
As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.
Our 700-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.
The Community Disability Services program in Bonnyville, Alberta supports persons with developmental disabilities, some challenged with high behaviours, complex mental health needs and addictions. Through community living and life skill coaching, career development and family support, our highly skilled team encourage inclusion and participation to become active and involved in their communities.
In Your Role You Will
- Assist with recruitment, screening, hiring, orientation, supervision, evaluation and discipline of program staff.
- Ensure necessary facilities and equipment are in place to operate the program.
- Coordinate work allocation and assigns referrals; process time off requests as required.
- Works with program manager to identify professional development and training needs of staff.
- Ensure the program and staff comply with policies, procedures and values of the agency, and use best practices when supporting persons served.
- Make recommendations to the Program Director/Management regarding program development, formulation of policies and procedures, and program evaluation.
- Facilitate regular staff meetings.
- Advocate effectively for service recipients.
- Represent the program and/or agency in the community, as well as with government agencies, families/caregivers and funding bodies; network with other agencies, organizations, individuals and community groups for the benefit of the service recipients and program,
- Ensure physical environment is maintained according to established standards and procedures, required inspections are completed, and any required follow-up is done.
- Complete job description is available at time of interview, or, upon request.
The Position
The Team Leader (TL) is responsible for oversight of program operations in this ACDS CET-accredited agency. Ensures day-to-day services to persons served, complies with contacts, Taproot policies and procedures, and applicable standards and legislation. Works directly with persons served and their families/care teams as required, and liaises with funders, community partners and other agencies. This position reports to the Program Director.
Scheduling:
One (1) permanent, full-time position, with a schedule of 40 hours per week:
- Monday through Friday 0800-1600, shift times may vary based on needs of the program
- Will be required to provide on-call and after hours support as needed.
Mandatory Pre-Employment Screenings and Checks
***Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.
As An Ideal Candidate You Possess
- Degree in the field of human services: Social Work, Social Services, Special Education, Psychology, Sociology, etc.
- 3 years' experience providing residential service to persons with developmental disabilities and complex needs; Disability Support Worker or Practitioner, Healthcare Aide or LPN
- Minimum of 1 year supervisory, leadership and crisis management skills
- Other combinations of education and experience may be considered.
- Experience writing and implementing program plans and goals an asset
- Valid class 5 driver license, clear driving abstract and vehicle
- Calm, confident, patient, self-motivated and motivates others; a positive role model.
What Taproot Community Support Services Does
At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we’re building a company we’re proud of.
Our Employees Enjoy
- Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
- Work/life balance
- Learning and career development opportunities
- Competitive wages and salaries
- Paid vacation and benefits for eligible employees
- Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
- Matching RRSP plan for eligible employees within Alberta
- Professional development opportunities and job-related training
- Employee and Family Assistance Program
- Long Service Milestone rewards
- Employee referral bonus program
- A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good
Website reference
For more information on Taproot Community Support Services visit our website: taproot.ca
Closing Statement
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.
Equal-Opportunity Employer
Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.
We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.
No telephone calls please. Only those candidates selected for an interview will be notified.
About Taproot Community Support Services Ltd
At Taproot, formerly WJS Canada, we offer more than just a job; we provide a place where your passion for community support can truly make a difference. We believe in the power of collective strength, much like a taproot that anchors and nourishes growth. As an employee-owned organization, you’ll be part of a team that values learning and collaboration, helping us build a company we can all be proud of. Become part of a dynamic team that thrives on teamwork and innovation. Our strength based approach not only guides how we support others but also shapes how we work together, continually uplifting each other. At Taproot, “Strength in People” isn’t just a tagline—it’s the core of everything we do, and we’re committed to growing alongside you.
Join our team, we look forward to welcoming you.