About TLC Solutions

TLC Solutions delivers, deploys, and supports modern technology and IT services to businesses, schools, and government organizations.

We distinguish ourselves from other IT service providers by offering complete managed service packages to our clients. We help our clients choose computers and devices that fit their needs, build and control servers, install and manage networks, and design, develop, and implement cloud solutions that bring value to their organization. We also provide our clients with IT management, remote support, and onsite desk-side support services.

In 1999, TLC Solutions onboarded our first client with a vision of providing managed IT services and communications in British Columbia. We are proud to serve this client still, and since our inception, we have grown to serve a broad range of businesses throughout BC, Alberta, and California. This growth is built on the same transparency, expertise, and reliability on which we were founded.

United by our core values of Joy, Teamwork, Honesty, Loyalty, and Accountability, TLC is on a journey to help people love technology and deliver Technolojoy!

We’re looking for a hands-on sales leader who loves to roll up their sleeves, lead by example, and bring out the best in their team. As a player-coach, you’ll balance your own client portfolio with coaching, mentoring, and supporting a high-performing sales team — helping us reach new heights together.

Business Development Team Leadership

Drive business growth through the Business Development team by:

• Providing regular ongoing coaching (role plays, joint sales calls, 1:1/team meetings, funnel quality reviews)

• Determining, tracking and sharing key success metrics for the Business Development team

• Motivating and ensuring the team is equipped to surpass their sales goals

• Managing commission and On Target Earning Calculations

• Support the ongoing growth and development of the Business Development team by:

• Career Development

• Performance Appraisals

• Leading Monthly Sales Meetings

• Growing the Business Development team by forecasting future hiring needs and working with the People & Culture team to ensure a Category of One Candidate Experience for any open roles

Business Development Strategic Planning & Execution

• Forecast sales trends and take appropriate, proactive action

• Lead our New Market/New Product business development expansion plans

• Own our client

• Align and coordinate business development efforts with the Marketing and Client Care team

• Forecast and own the annual budget for the Business Development team.

• Create and execute on TLC’s Value Selling Strategy

• Identify and eliminate waste

Sales Execution

• Generating new leads and managing their own sales pipeline through implementing and using effective sales generation strategies including attending relevant industry events

• Exceeding or meeting personal sales targets while demonstrating a solid customer focus

Qualifications & Experience

The successful candidate will be:

• A passionate sales leader that is excited to drive growth in a player/coach capacity

• A confident self-starter, who is able to see the big picture then take initiative

• A proactive hands-on sales leader, that will roll up their sleeves and do whatever it takes to get the job done

• A creative collaborator who will actively engage other teams to develop innovative solutions

• A strategic thinker who can maintain a positive attitude and outlook that adds to our already thriving positive culture

• An excellent communicator with a capability to manage and prioritize competing priorities.

• Committed to developing and maintaining effective internal and external working relationships with all levels in the organization

• Legally able to work in Canada

The successful candidate will have:

• Minimum 3-5 years Business Development Leadership Experience

• Proven results in growing revenue, gross margin & profit

• Proven results in market expansion

• Clean driving record and the ability to produce a drivers abstract and claims history letter

In addition to qualifications above, the following qualifications would be considered an asset:

• Undergraduate degree, with preference for Computer Science, Computer Engineering or Sales and Marketing (an asset)

• Valid passport and free to travel internationally

• 3-5 years’ experience selling in the Service Industry

• 3-5 years’ experience selling in the B2B IT industry

What We Offer:

• RRSP matching (3%) program

• Social committee/events and a commitment to our People & Culture

• Option to Work from Home/Work from Office or hybrid

• Strong benefits package for all employees working >20 hours, including critical illness, medical, dental, orthodontics, and more

• Career growth potential as we scale the business

• Professional development support including tuition reimbursement

• Channels to give back to our local communities