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Front Desk Agent

Burnaby, British Columbia, Canada
Entry Level
Full-Time

About the role

Company Description Bridgemans Services Group is a turnkey marine company that unites premium floatels, marine logistics, and marine construction into one integrated offshore ecosystem. This model enables clients to launch remote projects quickly, without waiting for traditional land-based infrastructure. The company focuses on delivering high-quality, safe, and efficient offshore accommodations and support services. Team members work in a dynamic environment that supports complex marine operations and long-term resource projects. Role Description The Front Desk Agent is a full-time, on-site role based in Squamish, BC. This position is responsible for greeting guests and visitors, answering inquiries, and managing check-in and check-out processes to ensure a smooth and welcoming experience. Day-to-day tasks include handling phone calls, responding to emails, managing reservations, and coordinating with internal teams to resolve guest requests and issues. The role also involves maintaining organized front desk records, processing payments, and following company procedures for security and safety. The Front Desk Agent works closely with operations and administration to support efficient, professional front-of-house service. Qualifications

Strong customer service and communication skills, including the ability to interact professionally with guests, team members, and partners. Proficient phone etiquette and experience with receptionist duties such as greeting visitors, directing calls, and managing front desk inquiries. Experience handling reservations and basic administrative tasks, including scheduling, record-keeping, and data entry. Ability to manage multiple tasks, prioritize effectively, and maintain accuracy in a fast-paced environment. Comfort working with common office software and reservation or booking systems. Previous experience in hospitality, front desk, or customer-facing roles is an asset. High school diploma or equivalent required; additional training in hospitality or office administration is an advantage. Reliability, punctuality, and a commitment to delivering respectful, inclusive, and service-oriented support to all guests and colleagues.

About Bridgemans Services Group

Transportation, Logistics, Supply Chain and Storage
11-50

Bridgemans has developed a global reputation for our ability to deliver turn key solutions in the floating accommodations and marine transport sectors. No matter what your requirements are, you can expect a fully integrated solution with the highest level of customized services and maximum value for your investment.

  • Floating Accommodations
  • Crew & Cargo Transfers
  • Catering & Hotel Services
  • Permitting & Engineering

Bridgemans Services Group is a global provider of Floatel and Marine Transport Solutions

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