POSITION TYPE: Full-time Contract (7-Months — Possibility of Extension)

DEPARTMENT: Supporting Black Canadian Communities Initiatives (SBCCI)

AFFILIATION: Unionized Position

LOCATION: Tropicana’s Head Office, 1385 Huntingwood Drive, Scarborough, ON

HOURS: 9am – 5pm, Mon – Fri; 35 hours per week

START DATE: September 2****025

Primary Function

Reporting to the Program Manager, the SBCCI Assistant will work closely with the SBCCI team, funders,
grantees, and community partners to support seamless program delivery and high-quality engagement. Strong written and verbal communication skills are essential to the effective execution of the role.

Areas of Responsibility

Clerical/Administrative

• Provide administrative support to the SBCCI program team.

• Respond to email and phone inquiries from applicants, grantees, and community partners in a professional and timely manner.

• Process Grant applications for the preparation of Schedule A’s and other Grant-related documents.

• Review monthly, quarterly and final reports for the grant installment payments.

• Uphold confidentiality and integrity in handling sensitive information.

• Assist with the preparation of reports.

• Help monitor reporting deadlines and follow up with community organizations to ensure timely submissions.

• Support data entry, database updates, and documentation for program evaluation and reporting to funders.

• Collaborate with finance to ensure proper documentation for payments of Grants.

• Prepare Grant payment requisitions. Build and maintain professional relations with both internal and external contacts.

• Disseminates information on Tropicana’s SBCCI programs and services.

Outreach

• Assist with outreach initiatives related to SBCCI services, funding and programs.

Other Duties

• Proactively contributes to the organization.

• Initiates or assists with other projects and duties as required, i.e: providing reception coverage as needed.

• Follow policies and procedures and Health and Safety standards and works in a safe manner.

Education & Experience

• College Diploma in an Administration or Customer Service-related subject, preferred.

• 3+ years of experience in a non-profit or administrative role.

• Knowledgeable and familiar with Microsoft Office applications.

• Use of professional etiquette for all written, verbal, and phone communications.

• Bilingual (French & English) preferred.

Skills

• Excellent customer service and communication skills both written and verbal.

• Excellent interpersonal skills with the ability to converse with a wide range of professionals, from grantees and program contacts to Executive and C-Suite.

• Resourceful with excellent analytical and problem-solving skills.

• Strong time management skills and ability to work under tight deadlines.

• Flexibility and ability to work under pressure and meet time deadlines during peak periods.

• Ability to work effectively in a dynamic team environment, as well as work independently

• Have excellent attention to detail and time management skills

• Have excellent organization and prioritization skills

Although we appreciate each application, only those candidates being considered for the position will be contacted.

Tropicana Community Services commits to promoting inclusion, diversity, equity, and access (IDEA) through its information and support, advocacy, programming, internal policies, and governance structures. Tropicana Community Services will aim to ensure that our staff reflect the experience, skills and diversity of the communities we serve and create an inclusive, barrier-free work environment, beginning with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please contact Human Resources. All information received in relation to accommodation will be kept confidential.