Position Type: Permanent If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place. As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year. Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today. We’re building something new and we’re looking for someone who thrives in structure, keeps things moving, and takes pride in being the backbone of a high-performing team. As an Administrative Assistant supporting our Service and Sales teams, you’ll play a key role in keeping day-to-day operations running smoothly as we grow our Life service model. This is a great opportunity for someone who enjoys organization, consistency, and being a trusted support to a busy team. What you’ll do Provide day-to-day administrative support to the Service team, and Sales team as required Triage and manage incoming cases through Salesforce, ensuring timely routing and follow-up Support the coordination and tracking of sales activities, submissions, and workflows Maintain accurate documentation and records across systems Assist with reporting, data entry, and general team coordination Help establish and support processes as the team continues to grow Take on routine administrative tasks with a high level of accuracy and consistency What you bring Previous administrative experience is required; experience in a sales support function considered an asset Strong administrative and organizational skills with great attention to detail Experience working in a fast-paced environment with competing priorities Proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) Ability to triage work, prioritize effectively, and keep things moving Comfort working with systems; Salesforce experience is an asset A proactive, dependable approach and willingness to support where needed Comfort with routine work and an understanding of the importance of consistency and accuracy Previous Group Insurance experience is a strong asset Strong written and verbal English skills are required to effectively support customers and communicate with internal stakeholders; bilingualism (English/French) is considered an asset Join a team where your expertise and proactive mindset will make a meaningful impact. If you’re ready to elevate the client experience and grow your career in a supportive, high-performing environment, we’d love to hear from you. #CBM1 This posting is for a newly created position within our organization. Pay Range: 46,292 - 52,078 CAD The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results. We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted. Our recruitment process may involve automated tools, including AI, to assist in screening applications. If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca. We're recognized as one of Canada's best places to work and are a leading provider of health solutions and insurance for 1 in 10 Canadians. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Full careers. Full lives. Medavie is a national health solutions partner and innovative leader in healthcare delivery, benefits management, health management, and primary care. Backed by the strength of a team of 8,500+ professionals from coast to coast, we’re committed to improving the wellbeing of Canadians so that every life can be lived to the fullest. Medavie provides all-in-one private health insurance, public health administration, emergency medical services as Canada's largest contracted provider, as well as primary care, community health, mental health and addictions solutions, medical communications, and clinical training. As a not-for-profit organization, Medavie is one of Canada’s Top 100 Employers, certified by Imagine Canada for philanthropy and community engagement, and Rainbow Registered as an organization that champions diversity, equity, and inclusion.