Top Benefits
About the role
K+S Services, a SunSource company, offers a full range of industrial repair capabilities with over 866 different Manufacturers and over 122,000 unique part numbers supported. We provide our customers with quality industrial repair services, effective solutions and efficient service through continuous quality improvements. With a growing number of operations throughout the USA, Canada, and Mexico, we offer a variety of exciting opportunities and strive to recognize our associates for their hard work and dedication. www.k-and-s.com
This onsite individual will act as the primary liaison between our company and the customer on all day-to-day operations managing service calls. This is an exciting opportunity for someone who has an inquisitive mindset, can-do attitude, organized, good social skills, and attention to detail.
###What You'll Do
- Build and maintain strong customer relationships to ensure excellent service delivery
- Manage and coordinate service call orders from initiation to completion
- Act as the key liaison between customers, vendors, suppliers, and Head Office
- Review vendor EH&S requirements to ensure compliance for onsite work
- Manage internal (STAMP) database, ensuring data input accuracy and integrity
- Process service calls order approvals daily
- Review and identify potential repairs and service opportunities
- Actively participate in plant sponsored initiatives, meetings, and activities
- Collaborate with customers to improve their reliability, and introduce cost savings initiatives
- Create process improvements based on data and logic
- Coordinate shipping, receiving, and expediting orders as required
- Manage and track inventory of repairable assets
###Why You'll Love Working for Us
- Competitive salary
- Medical, dental, vision insurance
- Opportunities for advancement
- Dynamic work environment
- Stability
- Team culture
###What We Need from You
Required:
-
Proficient in all Microsoft Office programs and the skills to grasp customer software quickly
-
Must be fluent in French (Spoken and written)
-
Be able to communicate clearly with a wide range of intermediaries
-
Highly organized with strong attention to detail
Preferred:
- Manufacturing / industrial experience
- Customer service experience
Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source \u007C Privacy Policy #ksassc
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Not the right fit? Search for Service Calls Admin jobs in Longueuil, QC
About SunSource
At SunSource, we don’t just sell products — we deliver solutions. We don’t just offer service — we offer partnership. And we don’t just power machines — we keep North American industry running.
With over $2 billion in revenue and over 240 locations, SunSource is the leading value-added industrial distributor and solutions provider for North America’s industrial and high-tech operators. Our customers rely on us for our vast portfolio of mission-critical components and equipment, our unrivaled industry expertise and technical capabilities, our expansive network and long-standing partnerships, and our commitment to driving technological innovation. Join forces with us and unlock a breadth and scale of opportunities you won’t find anywhere else.
SunSource and our affiliate brands include Amazon Hose & Rubber, Applied Controls, Callahan Weber Hydraulics, Carotek, Denver Industrial Pumps, D/J Industrial, Electro-Matic, Energy Hydraulics, Ford-Gelatt, Fluid Process Equipment, GHX Industrial, K+S Services, Lubrication Equipment & Supply, Master Pumps & Power, McCarty Equipment, Mission Controls, Paragon Technologies, Perfection Servo, Precision Zone Industrial Electronics, Process Solutions Integration, Price Engineering, P.S.I. Fluid Power, Ryan Herco Flow Solutions, Stuart Hose & Pipe, The Hope Group, United Central, Western Hydrostatics, and Western Integrated Technologies.
We may be many brands, but at our core we’re One Company, One Culture, One Powerful Operating System. Do work you can be proud of, with a team adding true value for our customers, our industry, and our world as a whole. We’re stronger together.
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Top Benefits
About the role
K+S Services, a SunSource company, offers a full range of industrial repair capabilities with over 866 different Manufacturers and over 122,000 unique part numbers supported. We provide our customers with quality industrial repair services, effective solutions and efficient service through continuous quality improvements. With a growing number of operations throughout the USA, Canada, and Mexico, we offer a variety of exciting opportunities and strive to recognize our associates for their hard work and dedication. www.k-and-s.com
This onsite individual will act as the primary liaison between our company and the customer on all day-to-day operations managing service calls. This is an exciting opportunity for someone who has an inquisitive mindset, can-do attitude, organized, good social skills, and attention to detail.
###What You'll Do
- Build and maintain strong customer relationships to ensure excellent service delivery
- Manage and coordinate service call orders from initiation to completion
- Act as the key liaison between customers, vendors, suppliers, and Head Office
- Review vendor EH&S requirements to ensure compliance for onsite work
- Manage internal (STAMP) database, ensuring data input accuracy and integrity
- Process service calls order approvals daily
- Review and identify potential repairs and service opportunities
- Actively participate in plant sponsored initiatives, meetings, and activities
- Collaborate with customers to improve their reliability, and introduce cost savings initiatives
- Create process improvements based on data and logic
- Coordinate shipping, receiving, and expediting orders as required
- Manage and track inventory of repairable assets
###Why You'll Love Working for Us
- Competitive salary
- Medical, dental, vision insurance
- Opportunities for advancement
- Dynamic work environment
- Stability
- Team culture
###What We Need from You
Required:
-
Proficient in all Microsoft Office programs and the skills to grasp customer software quickly
-
Must be fluent in French (Spoken and written)
-
Be able to communicate clearly with a wide range of intermediaries
-
Highly organized with strong attention to detail
Preferred:
- Manufacturing / industrial experience
- Customer service experience
Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source \u007C Privacy Policy #ksassc
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Not the right fit? Search for Service Calls Admin jobs in Longueuil, QC
About SunSource
At SunSource, we don’t just sell products — we deliver solutions. We don’t just offer service — we offer partnership. And we don’t just power machines — we keep North American industry running.
With over $2 billion in revenue and over 240 locations, SunSource is the leading value-added industrial distributor and solutions provider for North America’s industrial and high-tech operators. Our customers rely on us for our vast portfolio of mission-critical components and equipment, our unrivaled industry expertise and technical capabilities, our expansive network and long-standing partnerships, and our commitment to driving technological innovation. Join forces with us and unlock a breadth and scale of opportunities you won’t find anywhere else.
SunSource and our affiliate brands include Amazon Hose & Rubber, Applied Controls, Callahan Weber Hydraulics, Carotek, Denver Industrial Pumps, D/J Industrial, Electro-Matic, Energy Hydraulics, Ford-Gelatt, Fluid Process Equipment, GHX Industrial, K+S Services, Lubrication Equipment & Supply, Master Pumps & Power, McCarty Equipment, Mission Controls, Paragon Technologies, Perfection Servo, Precision Zone Industrial Electronics, Process Solutions Integration, Price Engineering, P.S.I. Fluid Power, Ryan Herco Flow Solutions, Stuart Hose & Pipe, The Hope Group, United Central, Western Hydrostatics, and Western Integrated Technologies.
We may be many brands, but at our core we’re One Company, One Culture, One Powerful Operating System. Do work you can be proud of, with a team adding true value for our customers, our industry, and our world as a whole. We’re stronger together.