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Customer Representative - Telford

Nationwide3 days ago
Telford, Nova Scotia, Canada
Entry Level
Part-Time
Temporary

Top Benefits

25 days holiday
Wellhub access
Paid volunteering

About the role

Making a meaningful difference for our customers, every day

As a Customer Representative, you will make a real impact from day one. 

You’ll be a key part of the branch team. Supporting customers in person, over

the phone and online. You’ll help with everyday transactions, answer queries, and guide customers towards banking services and digital tools that make managing their money easier. No two days are the same, and you’ll be trusted to adapt your approach to meet the needs of different customers and situations. 

While other banks continue to close branches, we’ve made our Branch Promise. It

means all 696 of our branches will remain open until at least 2030, giving customers a choice in how they bank. We’re also the last branch on the high street in 148 towns, which means our Customer Representatives play a local role for customers and communities. 

We exist to do what’s right for customers, taking the time to listen, offering

trusted guidance, and supporting people through everyday banking moments and lifechanging decisions. 

When you’re inspired by fairer finances, passionate about making a meaningful

difference, and truly care about customers, you’re one of us. An advocate for positive change. 

 

Where you’ll be working

We’re looking for a Customer Representative for our branch in Telford, Shropshire. 

This role is a 12-month Fixed Term Contract, working part-time, 28 hours per

week, Monday to Saturday.  

If this role is advertised as part-time, your salary will be pro rata.

You’ll need to be within a 45-minute commute of the branch you’re applying to

work in.  

Our training is designed to set you up for success in your role. The first three

weeks are an important part of your journey with us, so we ask that no holiday is taken during this time. Your start date will be confirmed once an offer is made. 

We may close this advert early if we receive a high volume of suitable

applications.

About Nationwide

Financial Services
10,001+ employees
Founded in 1846

A good way to bank.

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