QA Compliance Coordinator (12 months' Contract)
Top Benefits
About the role
We are looking for a motivated QA Compliance Coordinator (12 months contract) to join our team at Factors Group. In this role, you will organize, coordinate, and support quality compliance and certification initiatives across our locations, ensuring we meet the highest standards while upholding our seven core values—including Sustainability (people, planet, and profit). If you are passionate about quality, detail-oriented, and eager to make an impact in the natural health products industry, we invite you to apply and grow with us.
Contract Full-Time (40 hours)
Monday to Friday 8:00 am – 4:30 pm (flexible); Hybrid
In this role, you will:
- Coordinate and maintain key certifications (e.g., Organic, Halal, MSC, FOS) and support licensing updates to ensure compliance with evolving regulations.
- Manage vendor performance through scorecards, audits, and quality agreements with suppliers, customers, and stakeholders.
- Investigate product quality complaints and adverse reactions, issuing and tracking CAPAs to drive continuous improvement.
- Conduct trend analyses, prepare compliance reports, and present findings to management.
- Develop, maintain, and follow SOPs/WPs while ensuring adherence to cGMP, GVP, and company safety policies.
You have:
- A Bachelor’s degree in a scientific discipline (Chemistry, Engineering, Biology, or Food Science) and 3+ years’ industry experience.
- Solid knowledge of cGMP, CFIA, FDA, Health Canada, EU TRACES, and TGA regulations, with experience in certification programs.
- Strong technical skills with Microsoft Office (Word, Excel, PowerPoint), data analysis, and reporting.
- Excellent communication, organizational, and problem-solving abilities with an investigative mindset and attention to detail.
- The ability to work collaboratively across diverse teams, manage multiple projects, and adapt quickly in a dynamic environment.
You get:
- Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
- $300.00 per year to spend on company products
- Employee discount pricing
- Employee appreciation events & rewards
- Free onsite parking
- Costco membership
- Employee referral bonus program
Why us?
- We’re much bigger than you think, 30+ natural health brands loved across North America
- Proudly Canadian owned & operated and a Certified B Corp company
Learn more about us here: https://ca.naturalfactors.com/pages/our-nature
FGOffice
This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!
All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.
About Natural Factors
As a leading manufacturer of natural health formulas, Factors invests in people, science, and technology to facilitate the delivery of supplements which marry the wisdom of ancient herbal physicians and the science of modern clinical research to enhance the health of consumers worldwide.
Factors is a Canadian family-owned business with head office in British Columbia, operating for more than 50 years. From organic herbal farming in the Okanagan to state-of-the-art manufacturing operations in both British Columbia and Washington State (USA), we ensure reliable standards with extensive quality control testing in our laboratories that are among the finest in North America.
Our Mission statement: To enhance the wellbeing of our customers – through research, development, and delivery of effective nutritional supplements and other health-building products, and to contribute to the lives of our business partners including customers, employees, suppliers and the communities we serve in a cooperative a sustainable manner.
Many thrilling and innovative things are taking place at Factors such as new facilities, new equipment, new processes, and new members joining our team. Last year, we launched a new Core Values Rewards program for staff demonstrating our seven key Core Values: Hard Work/Balanced Life, Innovation & Imagination, Sustainability, Industry leading Quality & Service, Continuous Improvement, Integrity in Leadership, and Passion.
We are proud to have a core group of loyal long term staff as well as dynamic new hires joining our team. We are continuously working with employees to jointly create the type of environment that contributes to the employee experience being both positive and fulfilling.
Factors employees feel responsible for the products we produce and sell. We know we are helping people create better health and we take pride in our socially responsible and environmentally sustainable production practices.
QA Compliance Coordinator (12 months' Contract)
Top Benefits
About the role
We are looking for a motivated QA Compliance Coordinator (12 months contract) to join our team at Factors Group. In this role, you will organize, coordinate, and support quality compliance and certification initiatives across our locations, ensuring we meet the highest standards while upholding our seven core values—including Sustainability (people, planet, and profit). If you are passionate about quality, detail-oriented, and eager to make an impact in the natural health products industry, we invite you to apply and grow with us.
Contract Full-Time (40 hours)
Monday to Friday 8:00 am – 4:30 pm (flexible); Hybrid
In this role, you will:
- Coordinate and maintain key certifications (e.g., Organic, Halal, MSC, FOS) and support licensing updates to ensure compliance with evolving regulations.
- Manage vendor performance through scorecards, audits, and quality agreements with suppliers, customers, and stakeholders.
- Investigate product quality complaints and adverse reactions, issuing and tracking CAPAs to drive continuous improvement.
- Conduct trend analyses, prepare compliance reports, and present findings to management.
- Develop, maintain, and follow SOPs/WPs while ensuring adherence to cGMP, GVP, and company safety policies.
You have:
- A Bachelor’s degree in a scientific discipline (Chemistry, Engineering, Biology, or Food Science) and 3+ years’ industry experience.
- Solid knowledge of cGMP, CFIA, FDA, Health Canada, EU TRACES, and TGA regulations, with experience in certification programs.
- Strong technical skills with Microsoft Office (Word, Excel, PowerPoint), data analysis, and reporting.
- Excellent communication, organizational, and problem-solving abilities with an investigative mindset and attention to detail.
- The ability to work collaboratively across diverse teams, manage multiple projects, and adapt quickly in a dynamic environment.
You get:
- Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
- $300.00 per year to spend on company products
- Employee discount pricing
- Employee appreciation events & rewards
- Free onsite parking
- Costco membership
- Employee referral bonus program
Why us?
- We’re much bigger than you think, 30+ natural health brands loved across North America
- Proudly Canadian owned & operated and a Certified B Corp company
Learn more about us here: https://ca.naturalfactors.com/pages/our-nature
FGOffice
This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!
All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.
About Natural Factors
As a leading manufacturer of natural health formulas, Factors invests in people, science, and technology to facilitate the delivery of supplements which marry the wisdom of ancient herbal physicians and the science of modern clinical research to enhance the health of consumers worldwide.
Factors is a Canadian family-owned business with head office in British Columbia, operating for more than 50 years. From organic herbal farming in the Okanagan to state-of-the-art manufacturing operations in both British Columbia and Washington State (USA), we ensure reliable standards with extensive quality control testing in our laboratories that are among the finest in North America.
Our Mission statement: To enhance the wellbeing of our customers – through research, development, and delivery of effective nutritional supplements and other health-building products, and to contribute to the lives of our business partners including customers, employees, suppliers and the communities we serve in a cooperative a sustainable manner.
Many thrilling and innovative things are taking place at Factors such as new facilities, new equipment, new processes, and new members joining our team. Last year, we launched a new Core Values Rewards program for staff demonstrating our seven key Core Values: Hard Work/Balanced Life, Innovation & Imagination, Sustainability, Industry leading Quality & Service, Continuous Improvement, Integrity in Leadership, and Passion.
We are proud to have a core group of loyal long term staff as well as dynamic new hires joining our team. We are continuously working with employees to jointly create the type of environment that contributes to the employee experience being both positive and fulfilling.
Factors employees feel responsible for the products we produce and sell. We know we are helping people create better health and we take pride in our socially responsible and environmentally sustainable production practices.