Job Opportunity: Experienced Medical Office Assistant (MOA) ? Busy Office in North Vancouver

We are looking for a skilled and professional MOA to join our fast-paced medical office in North Vancouver. If you are detail-oriented, customer-focused, and thrive in a busy environment, we want to hear from you!

Key Responsibilities:

• Delivering exceptional customer service to patients
• Scheduling and coordinating appointments with efficiency
• Managing patient records and ensuring they are up-to-date
• Handling billing and insurance claims using Plexia software (Plexia experience is a must)
• Answering phone inquiries and managing office communications
• Providing administrative support to physicians and medical staff as needed

Requirements:

• Plexia software experience is a must
• Previous experience as an MOA in a medical office setting
• Strong organizational skills with a keen attention to detail
• Excellent communication and interpersonal skills
• Ability to multitask and work effectively in a high-volume environment
• Knowledge of medical terminology and office procedures
• Ability to work independently as well as part of a collaborative team

Duties

• Greet patients and visitors in a friendly and professional manner.
• Manage incoming calls using phone systems, addressing inquiries and scheduling appointments.
• Maintain electronic medical records (EMR) accurately and efficiently.
• Assist with patient check-in and check-out processes, ensuring all necessary documentation is completed.
• Handle administrative tasks such as filing, data entry, and managing office supplies.
• Collaborate with healthcare providers to ensure seamless patient care.
• Utilize medical terminology to communicate effectively with patients and staff.
• Support the office operations as needed.

What We Offer:

• Competitive salary and benefits package
• A positive, supportive, and professional work environment
• Opportunities for growth and career advancement
• Convenient North Vancouver location

If you have the required Plexia experience and are passionate about patient care in a fast-paced office, we encourage you to apply today!

Job Types: Full-time, Permanent

Pay: $30.00-$32.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• Paid time off
• Vision care Flexible language requirement:
• French not required

Location:

• North Vancouver, BC V7M 3H6 (required)

Work Location: In person