Thrift Store Program Assistant
Top Benefits
About the role
Job Title: Thrift Store Program Assistant
Location: Gibsons, BC
Employment Type : 6-month term; part-time (7 hours per week) with additional hours for vacation coverage
Compensation: $27.13 – $28.63 per hour
Position end date: June 30, 2026
About Community Services Since 1974, Sunshine Coast Community Services Society has been at the heart of creating positive change for people on the Sunshine Coast. With a legacy built on care, dedication, and adaptability, we proudly offer over 30 impactful programs across the region. Our work spans four vital areas: Community Action and Engagement, Together Against Violence, Child and Family Counselling, and Family, Youth, and Children’s Services.
Guided by our core values—social justice, interdependence, diversity, compassion, and respect—we are driven to empower individuals and strengthen our community. We’re seeking passionate, values-driven individuals who want to make a real difference in the lives of others. If that sounds like you, join us and be part of our meaningful journey!
About The Role The Thrift Store Assistant supports the day-to-day operations of the SCCSS Thrift Store and helps create a warm, welcoming, and inclusive retail environment for customers, donors, clients, and volunteers. This role plays a key part in ensuring smooth store operations and positive customer experiences. The position reports to the Lead – Volunteer Program and Navigation Services.
What You’ll Do
- Operate the till; receive and process cash, debit, and credit transactions
- Provide exceptional customer service; assist customers in locating items and answering inquiries
- Support creative merchandising, inventory rotation, and store presentation
- Assist with daily cash-in and cash-out procedures
- Engage, support, and collaborate with volunteers to build a positive team environment
- Receive, organize, and sort incoming donations
- Support online sales processes and general store operations
- Identify recyclable materials and contribute to environmentally responsible practices
- Perform general store duties that contribute to smooth and efficient operations
- Demonstrate excellent service and professionalism when assisting customers and donors
- Perform other related duties as required
What You Bring
- Experience in retail, customer service, or sales, with a strong customer-service–focused mindset
- Secondary school education (Grade 12 completion or equivalent is required)
- A genuine interest in working with volunteers and creating a positive team dynamic
- Knowledge of (or willingness to learn about) non-profits, social enterprise, and recycling/upcycling
- Strong communication and organizational skills
- Willingness to learn, be creative, and adapt to changing situations
- Ability to multitask and manage priorities in a fast-paced environment
- Knowledge of universal safety precautions
- Ability to maintain an inclusive, non-judgmental, and welcoming approach to all visitors, volunteers, and staff
- Strong problem-solving skills and a collaborative approach to supporting customers and volunteers
Why Join Our Team?
- Competitive and Transparent Compensation: We value fairness and clarity in our wages.
- Wellness and Flexibility: Receive special leave annually for wellness, personal needs, and more.
- Community Impact: Be part of meaningful work that makes a real difference.
- Team Connection: Participate in our annual Off-Site Team Building Day with fun, engaging activities that foster collaboration and connection.
Additional Requirements:
- Successful completion of a Criminal Record Check (CRC) for working with vulnerable populations
- Ability to lift and carry items up to 50 lbs
- Ability to perform frequent physical activities, including standing, walking, bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and repetitive hand motions
- Comfortable working in a busy retail environment
- Ability to work independently with minimal supervision
How To Apply Please include your resume as a part of your application.
We are committed to ensuring our application process is accessible to all candidates. If you require accommodations during any part of the application process, please contact hr@sccss.ca
“We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.”
About Sunshine Coast Community Services
Sunshine Coast Community Services is a non-profit organization dedicated to making our community stronger, safer and more resilient. We support over 5000 community members through more than 30 programs and services.
We offer programs in four key areas - Community Action and Engagement; Together Against Violence; Child and Family Counselling; and Family, Youth and Children's Services.
Our programs support pregnant and new moms, families, children, youth, adults, and seniors through crisis response, support programs, housing, and advocacy.
We are honoured to provide services on the unceded, ancestral and traditional lands of the shíshálh (Sechelt) Nation and the Skwxwu7mesh Uxwumixw (Squamish Nation).
Thrift Store Program Assistant
Top Benefits
About the role
Job Title: Thrift Store Program Assistant
Location: Gibsons, BC
Employment Type : 6-month term; part-time (7 hours per week) with additional hours for vacation coverage
Compensation: $27.13 – $28.63 per hour
Position end date: June 30, 2026
About Community Services Since 1974, Sunshine Coast Community Services Society has been at the heart of creating positive change for people on the Sunshine Coast. With a legacy built on care, dedication, and adaptability, we proudly offer over 30 impactful programs across the region. Our work spans four vital areas: Community Action and Engagement, Together Against Violence, Child and Family Counselling, and Family, Youth, and Children’s Services.
Guided by our core values—social justice, interdependence, diversity, compassion, and respect—we are driven to empower individuals and strengthen our community. We’re seeking passionate, values-driven individuals who want to make a real difference in the lives of others. If that sounds like you, join us and be part of our meaningful journey!
About The Role The Thrift Store Assistant supports the day-to-day operations of the SCCSS Thrift Store and helps create a warm, welcoming, and inclusive retail environment for customers, donors, clients, and volunteers. This role plays a key part in ensuring smooth store operations and positive customer experiences. The position reports to the Lead – Volunteer Program and Navigation Services.
What You’ll Do
- Operate the till; receive and process cash, debit, and credit transactions
- Provide exceptional customer service; assist customers in locating items and answering inquiries
- Support creative merchandising, inventory rotation, and store presentation
- Assist with daily cash-in and cash-out procedures
- Engage, support, and collaborate with volunteers to build a positive team environment
- Receive, organize, and sort incoming donations
- Support online sales processes and general store operations
- Identify recyclable materials and contribute to environmentally responsible practices
- Perform general store duties that contribute to smooth and efficient operations
- Demonstrate excellent service and professionalism when assisting customers and donors
- Perform other related duties as required
What You Bring
- Experience in retail, customer service, or sales, with a strong customer-service–focused mindset
- Secondary school education (Grade 12 completion or equivalent is required)
- A genuine interest in working with volunteers and creating a positive team dynamic
- Knowledge of (or willingness to learn about) non-profits, social enterprise, and recycling/upcycling
- Strong communication and organizational skills
- Willingness to learn, be creative, and adapt to changing situations
- Ability to multitask and manage priorities in a fast-paced environment
- Knowledge of universal safety precautions
- Ability to maintain an inclusive, non-judgmental, and welcoming approach to all visitors, volunteers, and staff
- Strong problem-solving skills and a collaborative approach to supporting customers and volunteers
Why Join Our Team?
- Competitive and Transparent Compensation: We value fairness and clarity in our wages.
- Wellness and Flexibility: Receive special leave annually for wellness, personal needs, and more.
- Community Impact: Be part of meaningful work that makes a real difference.
- Team Connection: Participate in our annual Off-Site Team Building Day with fun, engaging activities that foster collaboration and connection.
Additional Requirements:
- Successful completion of a Criminal Record Check (CRC) for working with vulnerable populations
- Ability to lift and carry items up to 50 lbs
- Ability to perform frequent physical activities, including standing, walking, bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and repetitive hand motions
- Comfortable working in a busy retail environment
- Ability to work independently with minimal supervision
How To Apply Please include your resume as a part of your application.
We are committed to ensuring our application process is accessible to all candidates. If you require accommodations during any part of the application process, please contact hr@sccss.ca
“We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.”
About Sunshine Coast Community Services
Sunshine Coast Community Services is a non-profit organization dedicated to making our community stronger, safer and more resilient. We support over 5000 community members through more than 30 programs and services.
We offer programs in four key areas - Community Action and Engagement; Together Against Violence; Child and Family Counselling; and Family, Youth and Children's Services.
Our programs support pregnant and new moms, families, children, youth, adults, and seniors through crisis response, support programs, housing, and advocacy.
We are honoured to provide services on the unceded, ancestral and traditional lands of the shíshálh (Sechelt) Nation and the Skwxwu7mesh Uxwumixw (Squamish Nation).