I.S. Service Desk Specialist
About the role
Job Number:
J0326-0502
Job Title:
I.S. Service Desk Specialist
Job Type:
Auxiliary
Date Posted:
March 12, 2026
Closing Date:
March 22, 2026
Job Category:
Information Technology
Branch/Location Office:
City Hall
City:
Port Moody
Province / State:
British Columbia
Salary Range:
$38.42 - $41.35/Hour
The City of Port Moody has an opportunity for an I.S. Service Desk Specialist who takes initiative and is an excellent team player to join our team on a temporary basis. This position reports to the I.S. Infrastructure Supervisor and will respond to day-to-day service desk requests, providing support and technical assistance to staff.
This position will:
- Respond to service desk requests, providing hardware, software and networking support
- Allocate new hardware, software and infrastructure components
- Create user accounts and maintain security groups
- Acquire, review and change existing hardware and software configurations
- Develop efficient procedures to manage repetitive tasks
- Create and update technical and end user documentation
- Assist with data backups
- Deploy and program telephony handsets
- Troubleshoot multifunction printers
- Maintain and deploy mobile devices
Qualifications:
- Two year technology diploma with a focus on networking technology and computing infrastructure
- Minimum 2 -3 years of related experience working with computer systems in a service desk role
- Knowledge of IP networking, IP telephony, Active Directory, Windows Server, Windows desktops and peripherals
- Demonstrated familiarity with current technological developments and trends
- Valid Class 5 Driver's License
Please note that employment with the City of Port Moody is subject to the receipt of a satisfactory police records check and also a satisfactory drivers' abstract.
About City of Port Moody
The City of Port Moody is a growing community of 34,000 residents located 30 minutes east of downtown Vancouver at the head of the Burrard Inlet and just steps from seaside parks, mountain trails and lakes. To achieve our mission of providing services that enhance the quality of life for all of our residents, we are looking for motivated individuals to complement our team.
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I.S. Service Desk Specialist
About the role
Job Number:
J0326-0502
Job Title:
I.S. Service Desk Specialist
Job Type:
Auxiliary
Date Posted:
March 12, 2026
Closing Date:
March 22, 2026
Job Category:
Information Technology
Branch/Location Office:
City Hall
City:
Port Moody
Province / State:
British Columbia
Salary Range:
$38.42 - $41.35/Hour
The City of Port Moody has an opportunity for an I.S. Service Desk Specialist who takes initiative and is an excellent team player to join our team on a temporary basis. This position reports to the I.S. Infrastructure Supervisor and will respond to day-to-day service desk requests, providing support and technical assistance to staff.
This position will:
- Respond to service desk requests, providing hardware, software and networking support
- Allocate new hardware, software and infrastructure components
- Create user accounts and maintain security groups
- Acquire, review and change existing hardware and software configurations
- Develop efficient procedures to manage repetitive tasks
- Create and update technical and end user documentation
- Assist with data backups
- Deploy and program telephony handsets
- Troubleshoot multifunction printers
- Maintain and deploy mobile devices
Qualifications:
- Two year technology diploma with a focus on networking technology and computing infrastructure
- Minimum 2 -3 years of related experience working with computer systems in a service desk role
- Knowledge of IP networking, IP telephony, Active Directory, Windows Server, Windows desktops and peripherals
- Demonstrated familiarity with current technological developments and trends
- Valid Class 5 Driver's License
Please note that employment with the City of Port Moody is subject to the receipt of a satisfactory police records check and also a satisfactory drivers' abstract.
About City of Port Moody
The City of Port Moody is a growing community of 34,000 residents located 30 minutes east of downtown Vancouver at the head of the Burrard Inlet and just steps from seaside parks, mountain trails and lakes. To achieve our mission of providing services that enhance the quality of life for all of our residents, we are looking for motivated individuals to complement our team.