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The Salvation Army in Canada logo

Outreach Support Worker

Chilliwack, British Columbia
$22 - $33/hourly
Mid Level
full_time

About the role

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description Key responsibilities:

  • Awareness and compliance with CHILLIWACK Policies and Procedures.
  • Engage with unsheltered homeless individuals and those at risk of homelessness and provide supports which will help them stabilize their lives.
  • Connect individuals with income support, including making and accompanying them to appointments.
  • Assist individuals to locate a rental unit and ensure that an intent to rent form and/or social housing application have been completed.
  • Provide follow-up supports to ensure individuals have successfully transitioned to housing and receive related health and social services programs and services.
  • Provide, or provide links, to life skills training, personal health, hygiene household management, financial management, crises intervention and problem solving, and follow-up each individual.
  • Prepare all necessary reports, statistics, information and documentation for relevant agencies.
  • Develop and maintain full resource Directory of Groups, Agencies and Organizations working with the homeless.
  • As available and based on need, provide limited food and clothing; access to free showers; furnishings and household items when established in a permanent residence.
  • Accurately records day-to-day happenings using appropriate methods; and completes occurrence reports.
  • Liaises with referral sources and other external agencies as needed (e.g. welfare, police, parole, urgent situations).
  • Awareness of The Salvation Army Communicable Disease Control Manual.
  • Provide direction to Clients Rights and Responsibilities.
  • Participate in ongoing training as provided and cooperate in the Annual Performance Evaluation.
  • Provides other duties as assigned.
  • Control and ability to relate to and engage marginalized people with a positive outcome perspective while remaining non-judgmental.
  • Will have a minimum of a Social Work Diploma or equivalent work experience
  • Training and experience in Social Services is an asset
  • Training and experience in Addictions Recovery is an asset
  • Ability to advocate within the community.
  • Valid BC Class 5 Driver’s license
  • Ability to engage marginalized persons in a non-threatening manner and develop a positive relationship resulting in their personal development and independence

The performance of the job requires moderate amounts of keyboarding. It also requires continuously monitoring of the environment, an awareness of personal safety and attentiveness when interacting with clients.

Requirements/conditions Successful candidates, prior to hiring, may be required to provide:

  • Background check consent
  • A clear vulnerable sector screening
  • A clean drivers abstract
  • Completion of our online Armatus Abuse Training and required Health and Safety training.

Compensation The target hiring range for this position is $21.83 to $27.29 with a maximum of $32.75.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

About The Salvation Army in Canada

Non-profit Organizations
5001-10,000

The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country. The Salvation Army gives hope and support to vulnerable people today and every day in 400 communities across Canada and more than 120 countries around the world. The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, provides shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction.