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Store and Alteration Associate at UNIQLO in the Greater Toronto Area

UNIQLO1 day ago
Toronto, ON
CA$19/hour
Mid Level
full_time

Top Benefits

Employee discount at all Uniqlo Canada retail locations
Competitive pay starting at $19.00/hour
Guaranteed full‑time hours

About the role

Description

Job Title**:** Store and Alteration Associate

Status: Full Time 40 hours minimum per week

Location**:** Toronto Eaton Centre
Yorkdale Shopping Centre
Vaughan Mills

Scarborough Town Centre
Toronto Fairview Mall
Square One Shopping Centre

Reporting to**:** Reporting to**:** Store Manager

Key contacts Internal: Store Management Team and Store Associates
Key contact External: Customers

About UNIQLO
UNIQLO is a brand of Fast Retailing Co. (FR), a global Japanese retail holding company that designs, manufactures and sells clothing under multiple brands including GU, Theory, Helmut Lang, PLST (Plus T), COMPTOIR DES COTONNIERS, PRINCESSE TAM TAM, and UNIQLO. FR is currently among the world’s top three largest apparel retail companies and UNIQLO, its pillar, is considered Japan’s leading specialty retailer. With an operation spanning over 2300 stores worldwide in more than 25 countries and regions, UNIQLO is driven by its LifeWear concept for ultimate everyday clothes, offering unique products made from high-quality, highly functional materials, at affordable prices. UNIQLO proactively seeks to minimize the environmental impact of our businesses through the development of recycle-oriented products while continuing to offer people all over the world the joy, happiness, and satisfaction of wearing truly great clothes that embody our corporate philosophy: Changing clothes. Changing conventional wisdom. Change the world.

The Store and Alteration Associate is the customer service and alteration specialist of the store. They are responsible for exceeding customer expectations by providing timely and quality alteration service, listening to customer needs, finding products that meet their needs and providing in-depth information about our products.
We are seeking individuals who aspire to grow and develop into true professionals. At UNIQLO, teamwork is essential. We encourage team members to take initiative and actively participate in all aspects of our business. We offer career advancement and salary increases to hardworking, committed individuals who consistently generate results. All our employees, including newly hired part-time staff members, have the potential to take on greater responsibility and rise within our organization.

Job Description

  • Responsible for exceeding customer expectations by actively engaging with customers, understanding their needs, and providing product information to help them find the right items. Contribute to maintaining the store's brand and operational standards, including cleanliness

  • Alter various types of pants and process request/orders in timely manner

  • Provide training and support for other store associates

  • Additional duties as assigned by Store Management

Desired Skills and Experiences

  • Must be able to work minimum 40 hours per week based on business needs

  • Have experienced several years of ALTERATION for blind stitch, lock stitch and surging experience with high sense of urgency and attention to detail

  • Familiarity with industrial sewing machines, blind stitch machines and sergers

  • Friendly customer service and assist as needed store operations, support store associates

  • Strong passion to offer new value to the customers through Uniqlo products, and educate Uniqlo’s new fashion style to the market

  • Ability to collaborate cross functionally to achieve brand visions

  • Team player and excellent communication skills

  • Ability to adapt to a challenging and fast paced environment, remain flexible and adjust to changing priorities

  • Always learning about new trends and information

Benefits:

  • Employee discount at all Uniqlo Canada retail locations.

  • Competitive compensation starting at $19.00/hour

  • Guaranteed full time hours

  • Comprehensive benefits package (medical & dental) for Full-Time

  • Career Advancement - performance-based for committed individuals who consistently generate results

UNIQLO Canada is an equal opportunity employer. UNIQLO Canada encourages applications from all qualified candidates and accommodates persons with disabilities. Candidates that are selected for interviews should advise us if they require accommodation.

About UNIQLO

Retail
10,000+

About UNIQLO LifeWear Apparel that comes from the Japanese values of simplicity, quality, and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives.

About UNIQLO and Fast Retailing UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST, Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. With global sales of approximately 2.77 trillion yen for the 2023 fiscal year ending August 31, 2023 (US $18.92 billion, calculated in yen using the end of August 2023 rate of $1 = 146.2 yen), Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer.

UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,400 UNIQLO stores across the world, including Japan, Asia, Europe, and North America. The total number of stores across Fast Retailing's brands is now close to 3,600.