Education: Secondary (high) school graduation certificate. Work setting: Health care institution, facility or clinic. Tasks: Greet people and direct them to contacts or service areas. Provide basic information to clients and the public. Obtain and process information required to provide customer service. Operate switchboard or telephone system. Order office supplies. Record and relay information. Schedule and confirm appointments. Send invoices. Maintain work records and logs. Receive and issue payments. Perform clerical duties, such as filing and sorting and distributing mail. Answer telephone and relay telephone calls and messages. Calculate billing charges. Provide directory assistance. Relay service to persons with disabilities. Perform data entry. Provide customer service. Computer and technology knowledge: Switchboard 1-25 lines. Spreadsheet. MS Excel. MS Outlook. MS PowerPoint. MS Word. MS Windows. Salesforce. Type of experience: Call centre. Sales and marketing. Security and safety: Criminal record check. Work conditions and physical capabilities: Fast-paced environment. Repetitive tasks. Attention to detail. Combination of sitting, standing, walking. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Ability to multitask. Time management. Screening questions: Do you have experience working in this field?. Experience: Experience an asset. Employment terms options: Day. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Bonus. Group insurance benefits. Life insurance. Registered Retirement Savings Plan (RRSP). Other benefits: Free parking available.