Bursary Support Officer - Regular Part Time
About the role
Bursary Support Officer - Regular Part Time
Status: Regular Part Time
Hours: Up to 24 hours/week
Home Campus: Fennell (hybrid work arrangements available)
Rate of Pay: $22.26 per hour, plus 4% in lieu of vacation
Posting Date: August 19th, 2025
Closing Date: August 25th, 2025 at 7:00 pm EST
We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.
Reporting to the Manager, Financial Assistance, the Bursary Support Officer works in collaboration with Accessible Learning Services (ALS), Financial Assistance Advisors (FA), equipment vendors, service providers, and students to administer the Canada Student Grant for Services and Equipment for Persons with Disabilities (CSG-PDSE), and the Ontario Bursary for Students with Disabilities (BSWD).
What you’ll be doing:
Full Administration of CSG-PDSE and BSWD Funding Applications
- Maintaining Excel tracker and utilizing the institution and Ministry systems to facilitate the bursary process and generate relevant reports.
- Providing updates and support to ALS and FA staff on current bursary timelines and processes.
- Provides a variety of administrative work to support the tracking of BSWDs, coordination of receipts, and signature and application completion compliance.
- Monitors BSWD budgets on a regular basis to ensure funding is in alignment with annual allotment and notifies the Manager, Financial Assistance if/when limited budget remains.
- Ensures disability funding is accurately reflected (disbursements, receipts, and repayments) in the Ministry's One Key System.
- Supports the ALS and FA offices with Disability Verification Form tracking, transfers.
- Create and issue 30/60/90 day reminders to students who are past due in repayment.
- Initiate Collections efforts for fund recovery as needed.
- Review and administer BSWD applications while adhering to College and Ministry policy. All eligibility criteria are vetted and confirmed before an outcome can be made.
- Disburses approved funds and issues refunds to students in collaboration with the Accounting department.
- Confirm rationale and supporting documentation from ALS for exceptional services or equipment requested/funded, and upload this information to the student’s OSAP file.
- Ensuring files with supporting documentation for each student are maintained in a secure location on the server, taking into consideration the guidelines around confidentiality and disclosure of information set out by the Ontario Human Rights Commission, “Guidelines on Accessible Education”. The ministry may request this information for inspection/auditing purpose.
- Consulting with the ministry in the event that the student requires specialized equipment or services outside those described in policy.
Reporting and Reconciliations
- Update and maintain accurate student data of all applicants and status for the purpose of organizing data and Ministry reporting.
- Provide statistical reports as requested, including the number of applications received, funding distributed, and criteria used to distribute funds.
- Assist with MCU reporting and alternate reporting requirements as needed.
- Confirm and reconcile all distributions of funding quarterly utilizing the college’s financial system, Fast Suite, and Cognos.
- Complete quarterly reconciliations between the funding distribution and the general ledger.
- Confirm all student disbursements in Banner match the Banner Student Aid (BSA) record and make corrections as required.
- Review files for completion and upload all completed files to the Image Portal in accordance with Ministry policy.
Process/System Enhancements and User Support
- Develops and maintains supporting documentation and departmental process guides.
- Proactively evaluating business processes and ongoing system opportunities to determine efficiencies.
- Assisting in the semi-annual review of departmental systems/processes and data analysis to identify areas for improvement, e.g., refund process, application process, disbursement of funds, etc.
- Communicates feedback and recommendations to the Manager, Financial Assistance for review and implementation.
- Investigating problems and creating innovative electronic solutions.
Other duties as assigned, but not limited to:
- Assists with basic backup during peak periods and vacation coverage when the Financial Assistance Coaches and/or Advisors are absent (i.e. answering emails/phone calls, assisting with problem-solving for urgent items, various admin tasks.)
- Supports projects and events as needed (i.e. for Convocation, Open House and special events, student support during start-up and peak periods, special projects, etc.)
What you’ll bring to the role:
- A minimum of three-year post-secondary education in General Business, Business Accounting, Office Administration or related field.
- Minimum 3 years of experience in business or office management, preferably in an educational institution.
- Experience with scholarships and financial assistance is an asset.
- Ability to work both independently and collaboratively with students, faculty, staff, and community.
- Strong accounting skills and proficiency with Excel and computer technology.
- Proven ability to multi-task and meet deadlines in a high-volume, fast-paced environment.
- Excellent organizational, time management, interpersonal, customer service, problem-solving, and communication skills.
- Experience working with software applications, databases, and integrated information systems like Banner, Microsoft Office, and Access.
- Experience with project management and Ministry systems (Students with Disabilities Database, Bursary Reporting System, OSAP System) is required at the point of hire.
- Knowledge of post-secondary (Banner) and OSAP systems is preferred.
- Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.
- The ability to communicate and work effectively with diverse students, employees, and communities.
What we offer:
- Opportunity to gain experience and build relationships at a Hamilton/Niagara Top Employer.
- Access to professional development opportunities.
- Option to enroll in Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.
- Discounted rate for full-service athletic facility and instructor-led classes.
- Opportunities to engage in wellness events and activities.
To find out more about working at Mohawk College, please visit https://www.mohawkcollege.ca/about-mohawk/careers-at-mohawk
We are committed to reconciliation and nurturing an inclusive, diverse, equitable, and accessible (IDEA) environment for everyone who learns and works at Mohawk College. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.
The College is committed to fostering inclusive ad barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.
To learn more about Mohawk College’s commitments, please visit the Mohawk College strategic plan webpage: https://www.strategicplan.mohawkcollege.ca/
About Mohawk College
Mohawk College educates and serves 30,000 full-time, part-time, apprenticeship and international students at three campuses and two City School locations at the Eva Rothwell Resource Centre and the Central Public Library in Hamilton, Ontario, Canada. The college has ranked first among all Greater Toronto and Hamilton Area colleges in student satisfaction for seven consecutive years and first in graduate satisfaction for the past five years. Mohawk ranks 15th among all colleges in Canada for applied research activity and has been named among Canada’s greenest employers and the region’s top employers for the past three years.
Mohawk offers 164 postsecondary programs and is one of the largest trainers of apprentices in Ontario, providing training to more than 4,000 apprenticeship students annually at the Marshall School of Skilled Trades & Apprenticeship in Stoney Creek, Ontario.
Since its founding in 1967, more than 115,000 students have graduated from Mohawk College.
Bursary Support Officer - Regular Part Time
About the role
Bursary Support Officer - Regular Part Time
Status: Regular Part Time
Hours: Up to 24 hours/week
Home Campus: Fennell (hybrid work arrangements available)
Rate of Pay: $22.26 per hour, plus 4% in lieu of vacation
Posting Date: August 19th, 2025
Closing Date: August 25th, 2025 at 7:00 pm EST
We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.
Reporting to the Manager, Financial Assistance, the Bursary Support Officer works in collaboration with Accessible Learning Services (ALS), Financial Assistance Advisors (FA), equipment vendors, service providers, and students to administer the Canada Student Grant for Services and Equipment for Persons with Disabilities (CSG-PDSE), and the Ontario Bursary for Students with Disabilities (BSWD).
What you’ll be doing:
Full Administration of CSG-PDSE and BSWD Funding Applications
- Maintaining Excel tracker and utilizing the institution and Ministry systems to facilitate the bursary process and generate relevant reports.
- Providing updates and support to ALS and FA staff on current bursary timelines and processes.
- Provides a variety of administrative work to support the tracking of BSWDs, coordination of receipts, and signature and application completion compliance.
- Monitors BSWD budgets on a regular basis to ensure funding is in alignment with annual allotment and notifies the Manager, Financial Assistance if/when limited budget remains.
- Ensures disability funding is accurately reflected (disbursements, receipts, and repayments) in the Ministry's One Key System.
- Supports the ALS and FA offices with Disability Verification Form tracking, transfers.
- Create and issue 30/60/90 day reminders to students who are past due in repayment.
- Initiate Collections efforts for fund recovery as needed.
- Review and administer BSWD applications while adhering to College and Ministry policy. All eligibility criteria are vetted and confirmed before an outcome can be made.
- Disburses approved funds and issues refunds to students in collaboration with the Accounting department.
- Confirm rationale and supporting documentation from ALS for exceptional services or equipment requested/funded, and upload this information to the student’s OSAP file.
- Ensuring files with supporting documentation for each student are maintained in a secure location on the server, taking into consideration the guidelines around confidentiality and disclosure of information set out by the Ontario Human Rights Commission, “Guidelines on Accessible Education”. The ministry may request this information for inspection/auditing purpose.
- Consulting with the ministry in the event that the student requires specialized equipment or services outside those described in policy.
Reporting and Reconciliations
- Update and maintain accurate student data of all applicants and status for the purpose of organizing data and Ministry reporting.
- Provide statistical reports as requested, including the number of applications received, funding distributed, and criteria used to distribute funds.
- Assist with MCU reporting and alternate reporting requirements as needed.
- Confirm and reconcile all distributions of funding quarterly utilizing the college’s financial system, Fast Suite, and Cognos.
- Complete quarterly reconciliations between the funding distribution and the general ledger.
- Confirm all student disbursements in Banner match the Banner Student Aid (BSA) record and make corrections as required.
- Review files for completion and upload all completed files to the Image Portal in accordance with Ministry policy.
Process/System Enhancements and User Support
- Develops and maintains supporting documentation and departmental process guides.
- Proactively evaluating business processes and ongoing system opportunities to determine efficiencies.
- Assisting in the semi-annual review of departmental systems/processes and data analysis to identify areas for improvement, e.g., refund process, application process, disbursement of funds, etc.
- Communicates feedback and recommendations to the Manager, Financial Assistance for review and implementation.
- Investigating problems and creating innovative electronic solutions.
Other duties as assigned, but not limited to:
- Assists with basic backup during peak periods and vacation coverage when the Financial Assistance Coaches and/or Advisors are absent (i.e. answering emails/phone calls, assisting with problem-solving for urgent items, various admin tasks.)
- Supports projects and events as needed (i.e. for Convocation, Open House and special events, student support during start-up and peak periods, special projects, etc.)
What you’ll bring to the role:
- A minimum of three-year post-secondary education in General Business, Business Accounting, Office Administration or related field.
- Minimum 3 years of experience in business or office management, preferably in an educational institution.
- Experience with scholarships and financial assistance is an asset.
- Ability to work both independently and collaboratively with students, faculty, staff, and community.
- Strong accounting skills and proficiency with Excel and computer technology.
- Proven ability to multi-task and meet deadlines in a high-volume, fast-paced environment.
- Excellent organizational, time management, interpersonal, customer service, problem-solving, and communication skills.
- Experience working with software applications, databases, and integrated information systems like Banner, Microsoft Office, and Access.
- Experience with project management and Ministry systems (Students with Disabilities Database, Bursary Reporting System, OSAP System) is required at the point of hire.
- Knowledge of post-secondary (Banner) and OSAP systems is preferred.
- Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.
- The ability to communicate and work effectively with diverse students, employees, and communities.
What we offer:
- Opportunity to gain experience and build relationships at a Hamilton/Niagara Top Employer.
- Access to professional development opportunities.
- Option to enroll in Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.
- Discounted rate for full-service athletic facility and instructor-led classes.
- Opportunities to engage in wellness events and activities.
To find out more about working at Mohawk College, please visit https://www.mohawkcollege.ca/about-mohawk/careers-at-mohawk
We are committed to reconciliation and nurturing an inclusive, diverse, equitable, and accessible (IDEA) environment for everyone who learns and works at Mohawk College. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.
The College is committed to fostering inclusive ad barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.
To learn more about Mohawk College’s commitments, please visit the Mohawk College strategic plan webpage: https://www.strategicplan.mohawkcollege.ca/
About Mohawk College
Mohawk College educates and serves 30,000 full-time, part-time, apprenticeship and international students at three campuses and two City School locations at the Eva Rothwell Resource Centre and the Central Public Library in Hamilton, Ontario, Canada. The college has ranked first among all Greater Toronto and Hamilton Area colleges in student satisfaction for seven consecutive years and first in graduate satisfaction for the past five years. Mohawk ranks 15th among all colleges in Canada for applied research activity and has been named among Canada’s greenest employers and the region’s top employers for the past three years.
Mohawk offers 164 postsecondary programs and is one of the largest trainers of apprentices in Ontario, providing training to more than 4,000 apprenticeship students annually at the Marshall School of Skilled Trades & Apprenticeship in Stoney Creek, Ontario.
Since its founding in 1967, more than 115,000 students have graduated from Mohawk College.