IT Asset Operations Support Coordinator
About the role
Position: IT Asset Operations Support Coordinator Location: Scarborough, Ontario - Onsite Pay Rate: 25.00 - 30.00/hr (rate depends on experience)
*Needs to have experience in ServiceNow working directly with assets
.
Responsibilities includ es:Monitoring two shared mailboxes for asset updates, handling asset refresh inquiries, and working with Absolu te.Unbox monitor & apply privacy screen on monito rs Power on/ off deskt opsTouchscreen t estSignoff the checkl istPut the tested monitors label outs ideClose the box and place it on the s kidManage operational requests and workflows through Service NowCoordination of inventory tracking, shipment documentation, and other warehouse-related activiti es.Coordinate schedules, meetings, and communications using Microsoft Outl ookSupport the warehouse team with documentation, shipment tracking, and report ingCollaborate with internal stakeholders to ensure efficient warehouse operati onsIdentify opportunities for process improvement and recommend operational enhanceme ntsAssist with inventory tracking and documentation related to incoming and outgoing shipme ntsMiscellaneous it
ems The ideal candidate should also h ave:A strong understanding of hardware assets in ServiceNow, including how to interpret asset history and making updates in the hardware asset t ableExperience in ServiceNow working directly with ass ets.Experience with SCCMIntermediate Excel skills are prefe rredFamiliarity with Power BI is a nice b onusProven experience in an operational support roleStrong verbal and written communication sk illsHighly detail-oriented with a proactive approach to t asksExcellent organizational, time-management, and problem-solving sk illsExperience in a warehouse or logistics environ mentFamiliarity with inventory tracking systems or warehouse management soft
ware
Not the right fit? Search for IT Asset Operations Support Coordinator jobs in Toronto, Ontario, Canada
About Soroc Technology
With Soroc, enterprises are empowered to embrace innovation, streamline operations, and support sustainable growth. As a trusted partner, we offer comprehensive IT management solutions, from deploying devices and modernizing data centers to securing networks, augmenting IT staff, and managing cloud applications. This end-to-end approach ensures seamless integration, enabling organizations to be adaptive and nimble in a rapidly evolving digital landscape. With a team of over 2,500 technical experts across three continents, Soroc provides 24/7 global support to keep businesses connected, secure, and productive – anywhere in the world. Specializing in flexible, customizable IT lifecycle solutions, Soroc helps businesses navigate the fast-paced digital environment. Services span IT infrastructure, managed services, professional services, and lifecycle management, with expertise across key industries including retail, healthcare, financial services, manufacturing, and the public sector. With a robust partner network, clients are connected with cutting-edge industry products and world-class, innovative solutions. Recognizing the unique challenges faced by racial and ethnic minorities, women, the LGBT+ community, and the disabled in society, Soroc is committed to inclusiveness that optimizes everyone’s contributions. Additionally, the company is dedicated to diversifying its supplier base, extending internal efforts to create a more inclusive ecosystem.
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IT Asset Operations Support Coordinator
About the role
Position: IT Asset Operations Support Coordinator Location: Scarborough, Ontario - Onsite Pay Rate: 25.00 - 30.00/hr (rate depends on experience)
*Needs to have experience in ServiceNow working directly with assets
.
Responsibilities includ es:Monitoring two shared mailboxes for asset updates, handling asset refresh inquiries, and working with Absolu te.Unbox monitor & apply privacy screen on monito rs Power on/ off deskt opsTouchscreen t estSignoff the checkl istPut the tested monitors label outs ideClose the box and place it on the s kidManage operational requests and workflows through Service NowCoordination of inventory tracking, shipment documentation, and other warehouse-related activiti es.Coordinate schedules, meetings, and communications using Microsoft Outl ookSupport the warehouse team with documentation, shipment tracking, and report ingCollaborate with internal stakeholders to ensure efficient warehouse operati onsIdentify opportunities for process improvement and recommend operational enhanceme ntsAssist with inventory tracking and documentation related to incoming and outgoing shipme ntsMiscellaneous it
ems The ideal candidate should also h ave:A strong understanding of hardware assets in ServiceNow, including how to interpret asset history and making updates in the hardware asset t ableExperience in ServiceNow working directly with ass ets.Experience with SCCMIntermediate Excel skills are prefe rredFamiliarity with Power BI is a nice b onusProven experience in an operational support roleStrong verbal and written communication sk illsHighly detail-oriented with a proactive approach to t asksExcellent organizational, time-management, and problem-solving sk illsExperience in a warehouse or logistics environ mentFamiliarity with inventory tracking systems or warehouse management soft
ware
Not the right fit? Search for IT Asset Operations Support Coordinator jobs in Toronto, Ontario, Canada
About Soroc Technology
With Soroc, enterprises are empowered to embrace innovation, streamline operations, and support sustainable growth. As a trusted partner, we offer comprehensive IT management solutions, from deploying devices and modernizing data centers to securing networks, augmenting IT staff, and managing cloud applications. This end-to-end approach ensures seamless integration, enabling organizations to be adaptive and nimble in a rapidly evolving digital landscape. With a team of over 2,500 technical experts across three continents, Soroc provides 24/7 global support to keep businesses connected, secure, and productive – anywhere in the world. Specializing in flexible, customizable IT lifecycle solutions, Soroc helps businesses navigate the fast-paced digital environment. Services span IT infrastructure, managed services, professional services, and lifecycle management, with expertise across key industries including retail, healthcare, financial services, manufacturing, and the public sector. With a robust partner network, clients are connected with cutting-edge industry products and world-class, innovative solutions. Recognizing the unique challenges faced by racial and ethnic minorities, women, the LGBT+ community, and the disabled in society, Soroc is committed to inclusiveness that optimizes everyone’s contributions. Additionally, the company is dedicated to diversifying its supplier base, extending internal efforts to create a more inclusive ecosystem.