Role Overview Individual will handle all Watchmaker related responsibilities concerning production and quality standards defined by Richemont and the Maisons.

Based in Mississauga, ON.

Responsibilities Diagnosis:

• Describe condition of the piece to be evaluated.

• Identify root cause of problems in accordance to the client request(s).

• Select the adequate service in accordance with the Brands policy while:

• Meeting the client request.

• Proposing a solution to solve the issue.

• Identify the spare parts needed to repair the evaluated piece.

Dismantling

• Dismantle the timepieces and insert all parts

• Remove the strap or the bracelet.

• Separate movement/dial/hands from the case components.

• Dismantle the watches case components

Case Preparation

• Install and assemble the watches case components in preparation of the encasing of the movement.
• Check and ensure waterproofness of the case.

Movement Repair- Analyse and take decisions to define proper methodology to repair any calibre needed except those calibers that require restoration

• Sample of movements to be repaired:

• 7750 ETA

• 5000 IWC

• 2892ETA

• P9000

• 6497ETA

• Use or develop adequate tools or processes to correct issues that can arise during the repair process.

• When necessary, resolve issues related to limited (or no) access to spare parts by fixing existing components of the piece.

Encasing

• Install the dial and the hands prior to encase the movement and close the watch.
• Perform a first Quality Control to ensure that the piece is in working order.

Maintenance And Organization Of The Workshop

• Follow RNA and Brands’ specifications:

• Tools

• Technical procedure

• Work assignments

• Standards of Quality & Standard Time of Operations (STOs)

• Maintain Tools and Equipment:

• Ensure that all equipment used are calibrated and maintained at a high standard.

• Proper layout and accessibility of all tools and equipment.

• Maintain a cleaned, organized and safe working area.

Qualifications Education:

• High School Diploma or GDA is required
• Watchmaking diploma or certification strongly suggested

Required Experience

• Minimum of 3-5 years of experience in Watchmaking is required
• Working experience with luxury brands is required
• Watch and Jewellery polishing experience is required

Skills / Abilities

• High level of dexterity and focus to handle small parts, with a strong attention to detail
• Ability to follow instructions and efficiently provide a high level of quality
• Ability to analyse and solve problems by using adequate processes and tools available

We Offer – Canada Richemont cares about our associates’ health and wellbeing and offers a comprehensive benefits program to support you and your loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. We offer access to the employee assistance program to support you and your household members through life’s challenges. The company offers income protection solutions including life insurance, disability benefits, wellness reimbursement, and the RRSP program with employer match. Understanding the importance of work-life balance, our package includes a maternity leave top-up program and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

At Richemont, We Craft the Future!