About the role
HOURS: Permanent, Full-Time
REPORTS TO: Den Manager
Job Purpose
Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients.
“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”
Reporting to the Den Manager, the Substance Use Worker provides support to the community member we serve that are facing substance use problems and challenges.
“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”
Position Responsibilities
- Manage a caseload of up to 25 clients using a human-centered, trauma-informed approach.
- Conduct follow-up outreach to clients post-treatment to assess ongoing needs.
- Provide crisis intervention and de-escalation support as needed.
- Maintain accurate client records, data entry, and incident tracking, ensuring timely communication internally and externally.
- Provide referrals to relevant programs and services, coordinating care as needed.
- Coordinate transportation to appointments for clients
- Support community members with the navigation of local and province- wide treatments related to their individual needs.
- Facilitate transportation to appointments and treatment facilities with personal vehicle.
- Stay informed on community resources and treatment options to provide effective guidance.
- Participate in case conferencing within your assigned interdisciplinary team
- All other duties as outlined by program manager
- BSCS is more than a workplace. It is a community where everyone helps and contributes to the whole, and there is an expectation that all employees will take part in events (during the work week and occasionally during weekends and evenings). This includes fundraising campaigns, running community meals, medicine picking etc.
Qualifications
- Post Secondary Degree in a relevant field of study (Social Work, Psychology)
- Minimum 2 years experience working as a substance use worker
- Minimum 2 years experience delivering community based services
- Valid First Aid certificate or enrolled in a future course
- Police Check with the Vulnerable Sector completed within the past six months and kept up to date (every 3 years)
- Child and Youth Intervention Check completed within the past six months and kept up to date (every 3 years)
- Valid Class 5 Non-GDL license and access to a reliable personal vehicle with minimum $2,000,000 liability insurance
- Experience with and knowledge of Indigenous culture and ceremonies is considered an asset.
Why Work for Boyle?
- All work done positively impacts the community and its members!
- Access to Lumino Health, including Stress & Wellness support
- Employee activities and events throughout the year
- Various training initiatives, and development opportunities
Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our community members.
Clients, staff, and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly by using preferred pronouns. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.
Boyle Street Community Services aims to foster a work environment that is rich with Indigenous culture, teachings, ceremonies, and activities- as a reflection of the communities we serve and the land we reside upon.
Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently abled, and LGBTQ2S communities.
About Boyle Street Community Services
Fifty years ago, Boyle Street Community Services was founded to provide a wide range of services under a single roof to people experiencing poverty and homelessness in Edmonton. Today, Boyle Street Community Services provides more than 40 programs across 13 locations in Edmonton.
Boyle Street Community Services is a registered charity that serves approximately 12,000 adults, youth and families, with the mission of ending chronic homelessness in Edmonton. Boyle Street provides a variety of intervention and prevention services, grounded in harm reduction philosophy and harm reduction, which support our clients through crises and address the leading causes of homelessness.
About the role
HOURS: Permanent, Full-Time
REPORTS TO: Den Manager
Job Purpose
Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients.
“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”
Reporting to the Den Manager, the Substance Use Worker provides support to the community member we serve that are facing substance use problems and challenges.
“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”
Position Responsibilities
- Manage a caseload of up to 25 clients using a human-centered, trauma-informed approach.
- Conduct follow-up outreach to clients post-treatment to assess ongoing needs.
- Provide crisis intervention and de-escalation support as needed.
- Maintain accurate client records, data entry, and incident tracking, ensuring timely communication internally and externally.
- Provide referrals to relevant programs and services, coordinating care as needed.
- Coordinate transportation to appointments for clients
- Support community members with the navigation of local and province- wide treatments related to their individual needs.
- Facilitate transportation to appointments and treatment facilities with personal vehicle.
- Stay informed on community resources and treatment options to provide effective guidance.
- Participate in case conferencing within your assigned interdisciplinary team
- All other duties as outlined by program manager
- BSCS is more than a workplace. It is a community where everyone helps and contributes to the whole, and there is an expectation that all employees will take part in events (during the work week and occasionally during weekends and evenings). This includes fundraising campaigns, running community meals, medicine picking etc.
Qualifications
- Post Secondary Degree in a relevant field of study (Social Work, Psychology)
- Minimum 2 years experience working as a substance use worker
- Minimum 2 years experience delivering community based services
- Valid First Aid certificate or enrolled in a future course
- Police Check with the Vulnerable Sector completed within the past six months and kept up to date (every 3 years)
- Child and Youth Intervention Check completed within the past six months and kept up to date (every 3 years)
- Valid Class 5 Non-GDL license and access to a reliable personal vehicle with minimum $2,000,000 liability insurance
- Experience with and knowledge of Indigenous culture and ceremonies is considered an asset.
Why Work for Boyle?
- All work done positively impacts the community and its members!
- Access to Lumino Health, including Stress & Wellness support
- Employee activities and events throughout the year
- Various training initiatives, and development opportunities
Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our community members.
Clients, staff, and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly by using preferred pronouns. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.
Boyle Street Community Services aims to foster a work environment that is rich with Indigenous culture, teachings, ceremonies, and activities- as a reflection of the communities we serve and the land we reside upon.
Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently abled, and LGBTQ2S communities.
About Boyle Street Community Services
Fifty years ago, Boyle Street Community Services was founded to provide a wide range of services under a single roof to people experiencing poverty and homelessness in Edmonton. Today, Boyle Street Community Services provides more than 40 programs across 13 locations in Edmonton.
Boyle Street Community Services is a registered charity that serves approximately 12,000 adults, youth and families, with the mission of ending chronic homelessness in Edmonton. Boyle Street provides a variety of intervention and prevention services, grounded in harm reduction philosophy and harm reduction, which support our clients through crises and address the leading causes of homelessness.