The Food Services Supervisor is responsible for overseeing the daily operations of the hospital kitchen and nutrition services to ensure safe, efficient, and high-quality meal service for patients, residents, clients, and staff. This role combines leadership in food production with patient-centred nutrition support, infection control, and administrative duties.

ROLE

• Direct and coordinate food service staff in daily meal preparation for patients, residents, and community programs such as Meals on Wheels.

• Ensure timely and accurate delivery of patient meals, nourishments, and therapeutic diets, updating meal plans in consultation with clinical dietitians and other health care providers.

• Maintain compliance with infection control, food safety, and occupational health and safety standards, including monitoring and documenting food and equipment temperatures.

• Oversee catering functions, manage shift coverage, and address staffing, supply, or equipment issues as they arise.

• Communicate with patients, residents, families, and clinical staff to accommodate dietary preferences and nutritional needs.

• Mentor students, support staff education, and participate in departmental and organizational committees.

• Manage departmental supplies responsibly and ensure compliance with organizational policies and procedures.

• Report hazards, equipment issues, and unsafe conditions promptly and follow up on corrective actions.

REQUIRED EDUCATION & CERTIFICATION(S)

• Food and Nutrition Service Management Diploma or the equivalent (2-year College Program)

• Membership with the Canadian Society of Nutrition Management

REQUIRED SKILLS & EXPERIENCE(S)

• Computer application skills, including Microsoft Office applications

• 2 years quantity food production and basic nutrition knowledge/ background

DESIRED SKILLS, EXPERIENCE(S) & EDUCATION

• Current Food Handlers Certificate from Public Health is preferred

ADDITIONAL PERKS AT MAHC

• Community Commitment Program for Nurses (you could qualify for $25,000)

• Staff referral program $1000 (for each successful permanent part-time and permanent full-time new hire you refer to MAHC)

• Retention Bonus $7500 (permanent full-time/permanent part-time, eligible positions only)

• Extended health benefits (permanent full-time)

• Enrolment in the Healthcare of Ontario Pension Plan (HOOPP)

ADDITIONAL INFORMATION

Location: Multi-site working at both Huntsville District Memorial Hospital (HDMH) in Huntsville and South Muskoka Memorial Hospital (SMMH) in Bracebridge. Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting. *Exceptions will be considered on a case-by-case basis.

Hours of Work: Must be available to work shifts, including days and weekends. Shifts and hours may change according to departmental requirements per the collective agreement.

Recruitment Process

Submit your cover letter and resume together as either a PDF or Word document(s) to this posting by 11:59 pm on the closing date. Please Note: Applicants must submit their application through this posting listed to be considered. Email and paper submissions will not be accepted unless otherwise indicated.

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We thank all applicants for their interest in this opportunity. As much as we would like to reach out to every applicant, please note that only those selected for an interview will be contacted. Selection will be based on skills, abilities, experiences, and qualifications. MAHC reserves the right to conduct interview(s) or other applicable testing where required.

Conditions of employment for external hires includes;

• Proof of immunization and vaccination records to the Hospital’s Occupational Health and Safety department

• Legal entitlement to work in Canada

• Satisfactory Criminal Record and Judicial Matters Check

Our organization: MAHC is committed to a selection process and work environment that is inclusive and barrier-free. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identify as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ+.

Accommodation will be provided in accordance with the Ontario Human Rights Code. If you have accommodation needs for attendance at the interview, please advise us at time of the interview being scheduled

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Required Skills

• Proven leadership and team management abilities

• Strong organizational and multitasking skills

• Excellent communication and interpersonal skills

• Knowledge of food service operations and management

• Ability to develop and implement effective menus and meal plans

• Proficiency in inventory management and cost control

• Understanding of health and safety regulations related to food services

• Competency in using food service software and technology

• Commitment to providing high-quality food and customer service

• Ability to work collaboratively with other departments and stakeholders

• Problem-solving skills and the ability to handle challenging situations

• Flexibility to adapt to changing needs and demands of the role

Required Experience

• Previous experience in a supervisory role within food services, preferably in a healthcare or multi-site environment
• Demonstrated experience in menu planning, budgeting, and inventory control
• A track record of maintaining high standards of cleanliness and sanitation
• Experience in implementing and adhering to health and safety regulations
• History of successful staff management, including hiring, training, and performance evaluation
• Experience with food service software and technology
• Familiarity with the nutritional needs and dietary restrictions of various patient populations
• Proven ability to manage food service operations within budgetary constraints
• Experience in collaborating with other departments to improve patient care and satisfaction
• Evidence of ongoing professional development in food service management and related areas