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Field Service Supervisor

Canadian Solarabout 23 hours ago
Kitchener, Ontario, Canada
CA$115,000 - CA$135,000/annual
Senior Level
Full-Time

About the role

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.

Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.

Position Title: Field Service Supervisor

Department: Service

Compensation: $115,000 - $135,000 + annual bonus

Reports To: Regional Service Manager

Location: Ottawa, Ontario (onsite)

About The Role

The Field Service Supervisor will be an integral part of the service team with the main responsibility to lead the Senior Service and Service Technicians, enabling the team to commission and complete preventative and corrective maintenance of CSI Energy Storage’s Solbank Storage Power Block (SPB). The individual will also be responsible for completing obligations under Long Term Service Agreements (LTSA’s) for Battery Energy Storage System (BESS) projects. The successful candidate must be able to travel and complete tasks at various project sites throughout the US region. Experience with BESS or renewable power generation equipment in a service environment is required.

Responsibilities

Support the Senior Service and Service Technicians during daily/weekly tasks

Coordinate Senior Service and Service Technicians to attend sites to complete tasks as necessary Commission CSI Energy Storage’s Solbank Storage Power Block Perform preventative and corrective maintenance of SPBs to adhere to warranty requirements Fulfill obligations for BESS equipment under LTSA’s, which may include: Energy Storage Cabinets (ESC’s), Power Conversion Stations (PCS), Ring Main Units (RMU’s) / Switchgear, Transformers and SCADA and networking devices Provide onsite diagnostic, troubleshooting, and hands-on support to maintain equipment and achieve availability and capacity guarantees.

Oversee and supervise subcontractors on site where required

Assist in developing standard operating procedures and processes Complete work order documentation in a timely manner Perform proper LOTO and switching procedures as required

Required Qualifications And Skills

Educational background in Electrical Engineering, or a related discipline

Minimum 5+ years of relevant work experience in a service environment, preferably in renewable energy Minimum 1 year in a Team Leader/Supervisor role Knowledge of general and national codes, medium voltage power systems and photovoltaic or Energy Storage system applications Excellent verbal and written communication skills Proven ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment with a strong ownership mentality Previous experience with a CMMS software program is preferred A calm and steady presence under pressure who can juggle shifting demands without losing composure or professionalism

e-STORAGE is Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, colour, religion, sex, national origin, sexual orientation, disability, or veteran status.

e-STORAGE uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by humans.

This is a current vacancy, and we are actively hiring for this position.

#CanadianSolar

About Canadian Solar

Appliances, Electrical, and Electronics Manufacturing
5001-10,000
Founded in 2006

Our company

About Canadian Solar Inc.

Founded in 2001 in Canada, Canadian Solar is one of the world's largest and foremost solar power companies. As a leading manufacturer of solar photovoltaic modules and provider of solar energy solutions, Canadian Solar has a geographically diversified pipeline of utility-scale solar power projects. In the past 14 years, Canadian Solar has successfully deployed over 9 GW of premium quality modules in over 70 countries around the world. Furthermore, Canadian Solar is one of the most bankable solar companies worldwide, having been publically listed on NASDAQ since 2006. For additional information about the company, products, and projects, please visit www.canadiansolar.com.

About Canadian Solar EMEA GmbH in Munich

In 2009, Canadian Solar EMEA GmbH was founded and comprises currently of more than 50 employees from 18 different nations. Highly skilled experts represent our team and we are confident to serve our customers. We are a sales organization and can support our sales team from the Munich office within the fields of technical, legal, accounting, marketing, logistics and order fulfillment matters.

Within the EMEA region, we are distinguishing between three different business lines: modules sales, digital solutions and energy business . The first two teams lead from the Munich office, are responsible for the modules sales and digital solutions are finally reporting to CCO Yan Zhuang, responsible for the global sales within Canadian Solar. Globally, the Energy Business Team is led by Arthur Chen and teams are located across Europe in UK and Spain. In the near future Milan will be added. Across all cross-functional departments key personnel is identified as platform to coordinate and support the separate business lines in legal, human resources, accounting and operational matters.

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