System Administrator Level II- EN
Top Benefits
About the role
Job Description Are you comfortable with technology and driven to resolve challenges? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!
As a System Administrator , you will work as a team and participate in the administration, the support, the design and the implementation of a global IT infrastructure. As a member of the infrastructure group, you are responsible for maintaining the servers, the storage, the databases, the network, the cloud platforms and services while ensuring a high level of security.
What does your typical day look like?
- Participate in the definition and design of technical/infrastructure solutions on premise and cloud-based;
- Administer the infrastructure virtualization environment;
- Adhere to the Infrastructure operations processes while continuously improving them;
- Create and maintain operations procedures, work instructions, inventory systems, change requests, knowledge bases and the ticketing system;
- Interact with external customers and internal users to manage incidents, problems and requests;
- Participate in identifying risks and problems;
- Be on-call on a rotation basis for after-hours emergencies;
- Help the other System Administrators and the Service Desk Team to resolve incidents and fulfill requests by giving them advice;
- Answer questions coming from the other System Administrators and the Service Desk Team, and show them how to develop their skills;
- Work from the Sherbrooke office.
What skills and experience are we looking for?
- DEC or AEC in technologies with 5 or more years of experience with infrastructure or;
- Experience in a relevant IT field for more than 7 years;
- System administration knowledge (Microsoft Azure, Amazon AWS, O365 applications, Citrix);
- Solid interpersonal and communication (verbal and written) skills;
- Teamwork oriented, with the ability to structure work and define priorities.
When You Apply If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.
We offer you Global Excel offers more than a position
- We offer a competitive compensation package that includes a base salary, performance bonus and an extensive benefits package;
- A professional future with opportunities for development, growth, and advancement;
- RRSP Match program;
- Financial assistance to employees who wish to continue their education;
- Work/life balance, health and wellness initiatives including an excellent EAP program;
- Employee engagement programs that focus on fitness, food, and fun.
To get a taste of the Global Excel life at Global Excel life and for more information on our company, visit our Facebook page and website:
About Global Excel Management Inc.
Global Excel is a full-service provider of global healthcare risk management solutions. Global Excel, together with its subsidiaries based in Canada, USA, Mexico, Europe, Africa, and Asia, offers a complete range of risk mitigation, cost containment, claims management and medical assistance services to over 1800 clients located in more than 90 countries around the world. As a group, Global Excel will manage approximately 420,000 inpatient, outpatient and non-medical cases per year and processes in excess of $1.95B USD in healthcare claims annually.
The Global Excel family encompasses over 1500 employees internationally located in Sherbrooke, Canada, in Windsor, Canada, Miami, USA, Mexico City, Mexico, Europe and Africa, as well as Jakarta, Indonesia.
Gestion Global Excel Inc. est un fournisseur de solutions globales complètes dans la gestion des risques associés aux soins de santé. Global Excel et ses filiales, dont les bureaux se situent au Canada, aux États-Unis, au Mexique, en Europe, en Afrique et en Asie, offrent une gamme complète de services d’atténuation des risques, de contrôle des coûts, de gestion des réclamations et de services d’assistance médicale à plus de 366 clients répartis dans plus de 90 pays à travers le monde. En tant que groupe, Global Excel gère près de 360 000 cas médicaux et non médicaux annuellement, et ce, en milieu hospitalier et en consultation externe. Notre entreprise traite plus de 1,9 milliard de dollars US en réclamations associées aux soins de santé par an.
La famille Global Excel emploie plus de 900 employés aux quatre coins du monde situés à Sherbrooke, Canada; à Windsor, Canada; à Miami, États-Unis; à Mexico, Mexique; en Europe; en Afrique ainsi qu'à Jakarta, Indonésie.
System Administrator Level II- EN
Top Benefits
About the role
Job Description Are you comfortable with technology and driven to resolve challenges? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!
As a System Administrator , you will work as a team and participate in the administration, the support, the design and the implementation of a global IT infrastructure. As a member of the infrastructure group, you are responsible for maintaining the servers, the storage, the databases, the network, the cloud platforms and services while ensuring a high level of security.
What does your typical day look like?
- Participate in the definition and design of technical/infrastructure solutions on premise and cloud-based;
- Administer the infrastructure virtualization environment;
- Adhere to the Infrastructure operations processes while continuously improving them;
- Create and maintain operations procedures, work instructions, inventory systems, change requests, knowledge bases and the ticketing system;
- Interact with external customers and internal users to manage incidents, problems and requests;
- Participate in identifying risks and problems;
- Be on-call on a rotation basis for after-hours emergencies;
- Help the other System Administrators and the Service Desk Team to resolve incidents and fulfill requests by giving them advice;
- Answer questions coming from the other System Administrators and the Service Desk Team, and show them how to develop their skills;
- Work from the Sherbrooke office.
What skills and experience are we looking for?
- DEC or AEC in technologies with 5 or more years of experience with infrastructure or;
- Experience in a relevant IT field for more than 7 years;
- System administration knowledge (Microsoft Azure, Amazon AWS, O365 applications, Citrix);
- Solid interpersonal and communication (verbal and written) skills;
- Teamwork oriented, with the ability to structure work and define priorities.
When You Apply If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.
We offer you Global Excel offers more than a position
- We offer a competitive compensation package that includes a base salary, performance bonus and an extensive benefits package;
- A professional future with opportunities for development, growth, and advancement;
- RRSP Match program;
- Financial assistance to employees who wish to continue their education;
- Work/life balance, health and wellness initiatives including an excellent EAP program;
- Employee engagement programs that focus on fitness, food, and fun.
To get a taste of the Global Excel life at Global Excel life and for more information on our company, visit our Facebook page and website:
About Global Excel Management Inc.
Global Excel is a full-service provider of global healthcare risk management solutions. Global Excel, together with its subsidiaries based in Canada, USA, Mexico, Europe, Africa, and Asia, offers a complete range of risk mitigation, cost containment, claims management and medical assistance services to over 1800 clients located in more than 90 countries around the world. As a group, Global Excel will manage approximately 420,000 inpatient, outpatient and non-medical cases per year and processes in excess of $1.95B USD in healthcare claims annually.
The Global Excel family encompasses over 1500 employees internationally located in Sherbrooke, Canada, in Windsor, Canada, Miami, USA, Mexico City, Mexico, Europe and Africa, as well as Jakarta, Indonesia.
Gestion Global Excel Inc. est un fournisseur de solutions globales complètes dans la gestion des risques associés aux soins de santé. Global Excel et ses filiales, dont les bureaux se situent au Canada, aux États-Unis, au Mexique, en Europe, en Afrique et en Asie, offrent une gamme complète de services d’atténuation des risques, de contrôle des coûts, de gestion des réclamations et de services d’assistance médicale à plus de 366 clients répartis dans plus de 90 pays à travers le monde. En tant que groupe, Global Excel gère près de 360 000 cas médicaux et non médicaux annuellement, et ce, en milieu hospitalier et en consultation externe. Notre entreprise traite plus de 1,9 milliard de dollars US en réclamations associées aux soins de santé par an.
La famille Global Excel emploie plus de 900 employés aux quatre coins du monde situés à Sherbrooke, Canada; à Windsor, Canada; à Miami, États-Unis; à Mexico, Mexique; en Europe; en Afrique ainsi qu'à Jakarta, Indonésie.