Top Benefits
About the role
Reports to: Technical Manager- Enterprise Infrastructure & EUS
Location: Mississauga, ON ( Hybrid)
Job Scope:
Responsible for designing and managing the ongoing operations of all infrastructure components, ensuring adherence to service level agreements, recovery point objectives, and recovery time objectives. This role involves leading projects related to servers and applications, providing hands-on Tier 2 and Tier 3 technical guidance, and ensuring the availability of all systems for the business.
This position is distinguished by the following:
- Level of technical expertise required to manage complex business and technical solutions to meet business needs with the goal of guaranteeing server robustness, security, and efficient operation.
- Requirement to train and grow knowledge on the back-end applications such as Network, SASE, EntraID, Azure, Active Directory, Backup Solutions etc.
- Level of interpersonal skills to foster a cooperative, motivated and innovative work environment.
- This position focuses on technology required for multisite environments including on-premises and cloud.
Role Responsibilities:
- Provide expertise in designing and implementing the infrastructure environment to ensure it meets current and future needs. This includes strategic design for on-premises and cloud services while ensuring the proper security and recovery of services, data and other assets.
- Assume full responsibility for the lifecycle management of the infrastructure, encompassing installation, configuration, administration, maintenance, and performance optimization of technology services including virtualization, SANs, servers, network (WAN/LAN), email, printers, applications etc.
- Lead the design, testing, implementation and maintenance of disaster recovery plans for existing and new services to ensure adherence to SLAs. Update the disaster recovery plans for new systems and key learnings that come from each test.
- Safeguard our data by rigorously managing backup systems, conducting regular backups, addressing any emerging issues, and verifying the integrity of our data recovery protocols.
- Formulate and execute maintenance strategies to maintain systems at peak operational efficiency. Monitor system health, collate performance statistics, and proactively address errors and alarms.
- Provide reporting and scorecards to executive management outlining the status of all systems and applications (availability, support status, patching levels, version status etc.).
- Provide the development of IT policies and procedures.
- Provide reports for IT audits. Recommend controls and work with auditors to get an outside view of the environment and implement remediation steps as required.
- Work with 3rd party service providers to ensure system uptime, performance and stability. Follow vendor management guidelines for key partners.
- Perform other assigned responsibilities.
Qualifications
- Successful completion of a post-secondary education in computer science or equivalent, coupled with relevant years of experience in a infrastructure role
- 5+ years working in a IT infrastructure role
- 5+ years of security experience with a strong understanding of security frameworks, audits and implementing controls in a data sensitive environment
- Extensive experience with the implementation of advanced infrastructure technologies such as networking, SASE, Microsoft Azure, storage area networks (SAN), collaboration solutions, security controls, cloud services etc.
- Ability to lead projects and work cohesively in a team environment
- Familiar with MS Azure environment would be an asset
- Hands-on experieices with Cisco Secure Connect SASE solution would be an asset
- Strong knowledge of networking concepts (OSI Layers, TCP/IP, VLAN, VPN, IPSec, GRE, LAN, WAN, 802.1x, VTP, Spanning-Tree, IP routing, BGP, OSPF, EIGRP, QoS, Trunking, and SDWAN)
- IT certifications related to VMWare, Cisco, Windows Server, Azure would be an asset
- Security related certifications (Security+, CISSP, CEH etc.) would be an asset
- Ability to work outside of regular business hours, which may include evenings and/or weekends
Gay Lea Foods is a leading Canadian dairy co-operative renowned for producing high-quality, nutritious dairy products that Canadian families love and trust. From farm to table, our 1,200 farmer members in Ontario and Manitoba, and more than 1,200 employees across four provinces, work together to nourish communities through award-winning brands including Gay Lea, Nordica, Salerno, Bothwell Cheese, and more. As part of its deeply rooted, balanced commitment to people, profit, and planet, Gay Lea Foods proudly invests one percent of pre-tax earnings back into Canadian communities through a national food security partnership with Second Harvest, and the community-building efforts of the Gay Lea Foundation. To learn more, visit gayleafoods.com.
Gay Lea Foods is an equal-opportunity employer and values diversity in our workplace.
Reasonable accommodation is available upon request throughout our recruitment and selection process.
Thank you for your interest in Gay Lea Foods.
Wishing you all the best with your career search!
About Gay Lea Foods
With our roots on the farm, Gay Lea Foods has grown to become a leader in the Canadian dairy industry and the largest dairy co-operative in Ontario, with members on 1,300 dairy farms in Ontario and Manitoba, and more than 4,200 producer and investor stakeholders. Our dedication to innovation and the development of high quality products has allowed us to respond to consumers’ evolving tastes and grow the market for Canadian cow and, more recently, goat milk. We are a Canadian success story – and that story is far from over. Moving forward, Gay Lea Foods is poised to seize and create even more opportunities for sustainable, long-term growth in the Canadian dairy industry as we expand beyond our provincial borders, grow our foods and ingredients business, and continue to invest in innovative and industry-leading products.
As much as we evolve, however, we remain a dairy co-operative, owned by dairy farmers. From our farms and production facilities, to our distribution networks and employee ideologies, we embrace and act with co-operative-inspired values, understanding there is no shortcut to quality or success. It takes commitment, passion and collaboration.
Those are the things we’re made of and we’re proud to share our story.
Just like the milk that comes from our farms, so too are Gay Lea Foods’ products and values born on the farm.
Top Benefits
About the role
Reports to: Technical Manager- Enterprise Infrastructure & EUS
Location: Mississauga, ON ( Hybrid)
Job Scope:
Responsible for designing and managing the ongoing operations of all infrastructure components, ensuring adherence to service level agreements, recovery point objectives, and recovery time objectives. This role involves leading projects related to servers and applications, providing hands-on Tier 2 and Tier 3 technical guidance, and ensuring the availability of all systems for the business.
This position is distinguished by the following:
- Level of technical expertise required to manage complex business and technical solutions to meet business needs with the goal of guaranteeing server robustness, security, and efficient operation.
- Requirement to train and grow knowledge on the back-end applications such as Network, SASE, EntraID, Azure, Active Directory, Backup Solutions etc.
- Level of interpersonal skills to foster a cooperative, motivated and innovative work environment.
- This position focuses on technology required for multisite environments including on-premises and cloud.
Role Responsibilities:
- Provide expertise in designing and implementing the infrastructure environment to ensure it meets current and future needs. This includes strategic design for on-premises and cloud services while ensuring the proper security and recovery of services, data and other assets.
- Assume full responsibility for the lifecycle management of the infrastructure, encompassing installation, configuration, administration, maintenance, and performance optimization of technology services including virtualization, SANs, servers, network (WAN/LAN), email, printers, applications etc.
- Lead the design, testing, implementation and maintenance of disaster recovery plans for existing and new services to ensure adherence to SLAs. Update the disaster recovery plans for new systems and key learnings that come from each test.
- Safeguard our data by rigorously managing backup systems, conducting regular backups, addressing any emerging issues, and verifying the integrity of our data recovery protocols.
- Formulate and execute maintenance strategies to maintain systems at peak operational efficiency. Monitor system health, collate performance statistics, and proactively address errors and alarms.
- Provide reporting and scorecards to executive management outlining the status of all systems and applications (availability, support status, patching levels, version status etc.).
- Provide the development of IT policies and procedures.
- Provide reports for IT audits. Recommend controls and work with auditors to get an outside view of the environment and implement remediation steps as required.
- Work with 3rd party service providers to ensure system uptime, performance and stability. Follow vendor management guidelines for key partners.
- Perform other assigned responsibilities.
Qualifications
- Successful completion of a post-secondary education in computer science or equivalent, coupled with relevant years of experience in a infrastructure role
- 5+ years working in a IT infrastructure role
- 5+ years of security experience with a strong understanding of security frameworks, audits and implementing controls in a data sensitive environment
- Extensive experience with the implementation of advanced infrastructure technologies such as networking, SASE, Microsoft Azure, storage area networks (SAN), collaboration solutions, security controls, cloud services etc.
- Ability to lead projects and work cohesively in a team environment
- Familiar with MS Azure environment would be an asset
- Hands-on experieices with Cisco Secure Connect SASE solution would be an asset
- Strong knowledge of networking concepts (OSI Layers, TCP/IP, VLAN, VPN, IPSec, GRE, LAN, WAN, 802.1x, VTP, Spanning-Tree, IP routing, BGP, OSPF, EIGRP, QoS, Trunking, and SDWAN)
- IT certifications related to VMWare, Cisco, Windows Server, Azure would be an asset
- Security related certifications (Security+, CISSP, CEH etc.) would be an asset
- Ability to work outside of regular business hours, which may include evenings and/or weekends
Gay Lea Foods is a leading Canadian dairy co-operative renowned for producing high-quality, nutritious dairy products that Canadian families love and trust. From farm to table, our 1,200 farmer members in Ontario and Manitoba, and more than 1,200 employees across four provinces, work together to nourish communities through award-winning brands including Gay Lea, Nordica, Salerno, Bothwell Cheese, and more. As part of its deeply rooted, balanced commitment to people, profit, and planet, Gay Lea Foods proudly invests one percent of pre-tax earnings back into Canadian communities through a national food security partnership with Second Harvest, and the community-building efforts of the Gay Lea Foundation. To learn more, visit gayleafoods.com.
Gay Lea Foods is an equal-opportunity employer and values diversity in our workplace.
Reasonable accommodation is available upon request throughout our recruitment and selection process.
Thank you for your interest in Gay Lea Foods.
Wishing you all the best with your career search!
About Gay Lea Foods
With our roots on the farm, Gay Lea Foods has grown to become a leader in the Canadian dairy industry and the largest dairy co-operative in Ontario, with members on 1,300 dairy farms in Ontario and Manitoba, and more than 4,200 producer and investor stakeholders. Our dedication to innovation and the development of high quality products has allowed us to respond to consumers’ evolving tastes and grow the market for Canadian cow and, more recently, goat milk. We are a Canadian success story – and that story is far from over. Moving forward, Gay Lea Foods is poised to seize and create even more opportunities for sustainable, long-term growth in the Canadian dairy industry as we expand beyond our provincial borders, grow our foods and ingredients business, and continue to invest in innovative and industry-leading products.
As much as we evolve, however, we remain a dairy co-operative, owned by dairy farmers. From our farms and production facilities, to our distribution networks and employee ideologies, we embrace and act with co-operative-inspired values, understanding there is no shortcut to quality or success. It takes commitment, passion and collaboration.
Those are the things we’re made of and we’re proud to share our story.
Just like the milk that comes from our farms, so too are Gay Lea Foods’ products and values born on the farm.