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Property service coordinator - Québec city

Groupe MACH4 days ago
Quebec City, QC
Mid Level
full_time

Top Benefits

Competitive salary
Summer hours
Medical and dental insurance

About the role

How would you like to join a company where people are at the heart of the projects?

Our Operations team in Montreal is expanding and we are looking for passionate talents to join our adventure!

Being part of the MACH team means joining a team of 450 colleagues who work daily to put their knowledge at the service of their clients and Real Estate.

For 25 years, MACH has been building real estate projects designed to have a structuring, lasting and significant impact on cities and neighborhoods, as well as on the lives of residents, users and visitors. Thus, the company builds each building to create collective values combining beauty, usefulness and responsibility.

In Canada, MACH is one of the largest real estate owners. It is distinguished in particular by a real estate portfolio of more than 45 million square feet, including several jewels of the Quebec urban landscape: the Sun Life building, the CIBC Tower, the Place Victoria tower as well as the Ontario with Allstate Corporate center in Toronto and 100 O’Connor in Ottawa.

JOIN A TEAM OF PROFESSIONALS AND WORK IN A HEALTHY ENVIRONMENT!

Based in our Place de la Cité offices and reporting to the Senior Director of Property Management, here are the main responsibilities of your new position as Property Coordinator:

  • Support the Operations Department with property management tasks;
  • Ensure excellence in customer service and handle client requests and special needs, namely those of tenants;
  • Act as the first point of contact for tenant complaints and/or various requests;
  • Meet with tenants and conduct property inspections across the portfolio;
  • Respond to specific organizational requests (support with refinancing, lease coordination and summaries, special tenant requests, government assistance projects, certifications, and grant research, etc.);
  • Assist the Operations team with budget processes;
  • Coordinate communications with tenants and other external partners;
  • Assist the Leasing Department with tours of available spaces;
  • Coordinate tenant move-ins and move-outs;
  • Maintain the lease abstract register up to date;
  • Draft forms and template documents;
  • Manage documentation and various administrative procedures;
  • Perform any other related duties.

Qualifications:

  • College diploma in Office Administration;
  • CPM or FMP certification (an asset);
  • Minimum of three (3) years of experience in a similar role, specifically in real estate;
  • Excellent command of Microsoft Office Suite (Word, Excel, and PowerPoint).

In addition to joining a dynamic environment, here are the benefits of working at MACH:

  • Competitive salary;
  • Summer hours;
  • Medical and dental insurance;
  • RRSP with employer participation;
  • Transport costs reimbursed at 100%;
  • 6 sick/personal days per year;
  • Reimbursement of a sports subscription according to the amount in force;
  • Employee Assistance Program (EAP);
  • Training and development.

At MACH, we believe that a company’s strength lies in the richness of its differences. We value diversity in all its forms — whether cultural, ethnic, gender-based, age-related, sexual orientation, abilities, background, or perspectives. We are committed to providing an inclusive work environment where everyone can fully contribute to our collective success. This commitment is also reflected in our adherence to ESG principles, integrating sustainable, ethical, and responsible practices into all our actions and decisions.

We thank all applicants in advance for their interest in this position, but only those selected for an interview will be contacted.

About Groupe MACH

Real Estate
201-500

Founded in 2000, Groupe MACH has never ceased to surpass itself. Its real estate developments are perfectly adapted to the challenges of our time: inclusive, sustainable and in harmony with their communities. MACH imposes the utmost rigor on itself and adheres to best practices in governance and sustainable development. Today, MACH is one of Canada's leading private real estate owners and developers.

Representing over 44 million ft², its real estate portfolio comprises more than 240 properties, including some of Montreal's flagship buildings, such as the Sun Life Building, Le 1000 De La Gauchetière, the CIBC Tower, Place Victoria and the KPMG Tower. Complexe Jules-Dallaire and Place de la Cité in Quebec City are also involved. In recent months, MACH has made a dramatic entry into the Ontario market and a breakthrough in the Maritimes.