Associate Director, Corporate Actions
Top Benefits
About the role
Job Description
What is the opportunity?
In this role you will manage the daily operational needs of the Corporate Action teams, this includes people and process management. You will oversee end-to-end processing of corporate action events, which will include announcement, client response tracking, tendering, payment processing and reconciliations, and actively participate in identifying and implementing continuous process improvement efficiencies and operational excellence along with risk mitigation programs. In addition, you will ensure effective staff management with ongoing optimization of organizational structure and efficiency with a focus on progressive refinement of overall team framework and oversight of Proxy and Class Actions
What will you do?
- Ensure accurate and timely announcement and processing of all corporate actions within agreed upon standards
- Ensure quality of service delivered by our entitlements support teams is in line with service level agreements while ensuring superior quality, timeliness and cost effectiveness of information delivery to internal and external clients.
- Support Securities Lending Entitlement processing adhering to both lender and borrower requirements.
- Effectively manage the relationships between the group and key internal departments to balance service, risk efficiency and staff well-being.
- Ensure operational risk events (ORE’s) are kept to an absolute minimum and where occurring are not repetitive in nature as part of managing key risk indicators
- Maintenance of satisfactory internal and external Audit/Regulatory/Risk Ratings and reviews.
What do you need to succeed?
Must haves:
- 5 to 7 years’ experience
- Demonstrated knowledge of the end-to-end Corporate Action Lifecyle.
- Demonstrated leadership, supervisory and people management abilities
- Ability to work under pressure, managing workloads and time efficiently to meet stringent deadlines in a stressful environment
- Client Focus
- Sound judgment at evaluating risk
- Strong problem solving and decision-making skills
- Strong interpersonal skills
- Flexibility towards working hours to meet business needs
- Excellent written and verbal communication skills
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible work/life balance options.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
- Access to a variety of job opportunities across business.
Job Skills
Adaptability, Crisis Management, Decision Making, Delegating Tasks, Group Problem Solving, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-24
Application Deadline:
2025-11-07
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion** and Equal Opportunity Employment**
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Associate Director, Corporate Actions
Top Benefits
About the role
Job Description
What is the opportunity?
In this role you will manage the daily operational needs of the Corporate Action teams, this includes people and process management. You will oversee end-to-end processing of corporate action events, which will include announcement, client response tracking, tendering, payment processing and reconciliations, and actively participate in identifying and implementing continuous process improvement efficiencies and operational excellence along with risk mitigation programs. In addition, you will ensure effective staff management with ongoing optimization of organizational structure and efficiency with a focus on progressive refinement of overall team framework and oversight of Proxy and Class Actions
What will you do?
- Ensure accurate and timely announcement and processing of all corporate actions within agreed upon standards
- Ensure quality of service delivered by our entitlements support teams is in line with service level agreements while ensuring superior quality, timeliness and cost effectiveness of information delivery to internal and external clients.
- Support Securities Lending Entitlement processing adhering to both lender and borrower requirements.
- Effectively manage the relationships between the group and key internal departments to balance service, risk efficiency and staff well-being.
- Ensure operational risk events (ORE’s) are kept to an absolute minimum and where occurring are not repetitive in nature as part of managing key risk indicators
- Maintenance of satisfactory internal and external Audit/Regulatory/Risk Ratings and reviews.
What do you need to succeed?
Must haves:
- 5 to 7 years’ experience
- Demonstrated knowledge of the end-to-end Corporate Action Lifecyle.
- Demonstrated leadership, supervisory and people management abilities
- Ability to work under pressure, managing workloads and time efficiently to meet stringent deadlines in a stressful environment
- Client Focus
- Sound judgment at evaluating risk
- Strong problem solving and decision-making skills
- Strong interpersonal skills
- Flexibility towards working hours to meet business needs
- Excellent written and verbal communication skills
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible work/life balance options.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
- Access to a variety of job opportunities across business.
Job Skills
Adaptability, Crisis Management, Decision Making, Delegating Tasks, Group Problem Solving, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-24
Application Deadline:
2025-11-07
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion** and Equal Opportunity Employment**
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.