**JOB OPPORTUNITY:**Reception & Administrative Support Assistant

Reception & Administrative Support Assistant: Competition #9-26

#About Our Opportunity

Family Services Employee Assistance Program (FSEAP) provides clinical counselling services to employees of client organizations who may be experiencing problems in their personal, family, or work lives. In addition, the program provides several organizational services to its corporate clients, including workplace consulting, training, and critical incident stress management responses. As a social enterprise of Family Services of Greater Vancouver (FSGV), FSEAP is a fee-generating business, with all its profits going to support the larger work of FSGV and the Greater Vancouver community.

Working within the mission, vision, values and person-centred philosophy of the Agency, the Receptionist and Administrative Assistant is responsible for providing consistent reception and clerical support to FSEAP program, the FSEAP program manager, staff and clients, as well as FSGV programs on the 3rd floor. In addition to typical reception duties, this role assists in daily data entry and administrative / office management tasks.

We Value You- Benefits:

• Flexible scheduling to accommodate work-life balance
• Three weeks’ vacation for full-time staff *entitlement increases from there
• Three paid household leave days a year
• Two paid Wellness Days a year
• Paid sick days
• Two and a half paid Agency days for full-time staff
• Five paid days for education leave/year
• One paid Moving Day/year
• Subsidized professional association annual dues (if applicable)
• Referral bonus program
• Milestone celebrations
• On-the-job education through various Lunch and Learns
• Safe and Respectful Work Environment
• Opportunities for Growth
• Ongoing support, mentoring, and recognition to help with engagement and career growth
• A work culture that values transparency, teamwork, learning, fairness, and integrity

Health and Wellness Resources:

• Generous health/dental benefits after 3 months.
• Three flex benefit options to meet your individualized needs
• Option of psychological/counselling services (up to $1500/year)
• Employee Assistance Plan
• Long Term Disability Plan
• Insurance, Travel insurance, ++

**Pension:**Municipal Pension Plan enrollment for eligible employees

**Work Hours:**35 hours per week, Monday to Friday

**Salary:**GS7 Starting at $25.07/hour Onsite at our 1638 East Broadway location

**Location:**Onsite at our 1638 East Broadway location

**Posting End Date:**Posting will remain open until filled

#What do you need to succeed?

#Education, Training, Experience

• Grade 12 Diploma
• Minimum 2 years’ experience in an administrative position

Role Qualifications and Skills include, but are not limited to:

• Good office-based administrative skills and data management

• Demonstrated expertise with MSWord, Excel, Outlook, Internet and database software skills

• Pleasant, calm manner and ability to relate well to all clients and professionals, in person and on the phone, while working in a fast-paced environment

• Problem-solving skills

• Effective organizational skills with the ability prioritize and adapt to changing demands

• Careful attention to details

• Ability to work on own initiative as well as part of a collaborative team

• Effective written and verbal communication skills, including the ability to liaise with external suppliers

• Discretion, with an understanding of the need for confidentiality , at all times

Additional Requirements

• Successful completion of a Criminal Record Check

#How to apply

If you are submitting your application through the FSGV website, please scroll to the bottom of the page.

If you are applying through any other platform, kindly ensure that your application is submitted via our career website at https://fsgv.ca/careers/

Short-listed candidates will be contacted for interviews. We thank all candidates and searchers for your interest.

We believe in the power of inclusion and the power of enabling all our staff to thrive by embracing diversity and fostering equality. We are committed to creating an inclusive environment for all staff that dismantles barriers and creates opportunities. Our organization is committed to recruiting a diverse workforce representing the communities we proudly serve while encompassing the principles of equity, inclusion, and diversity. Decisions regarding recruitment, hiring, promotion, compensation, and all other terms and conditions of employment will be made without regard to race, colour, ancestry, place of origin, political beliefs, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or non-applicable criminal condition.

If you require a disability-related accommodation to participate in the recruitment process or are an internal candidate, please email your resume and cover letter (indicating the competition number**#9-26**in the email subject line) to hrinbox@fsgv.ca.

We gratefully acknowledge that our programs are delivered on traditional and ancestral lands and waters of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw (Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt, Katzie, Kwantlen, Kwekwetlem, Semiahmoo, Matsqui, and Tsawwassen First Nations. Huy ch q’u.

Click to read our commitment to reconciliation, justice, and equity.

#JOIN US FOR A MEANINGFUL CAREER HELPING OTHERS AND BRING YOUR AUTHENTIC SELF!

#About Us

When you work with us, you will join a caring team of people who will value you as a whole person. You will also have the opportunity to do meaningful, leading-edge work that has a direct impact on the local community.

Family Services Employee Assistance Program (FSEAP) provides clinical counselling services to employees of client organizations who may be experiencing problems in their personal, family, or work lives. In addition, the program provides several organizational services to its corporate clients, including workplace consulting, training, and critical incident stress management responses. As a social enterprise of Family Services of Greater Vancouver (FSGV), FSEAP is a fee-generating business, with all of its profits going to support the larger work of FSGV and the Greater Vancouver community.

At Family Services of Greater Vancouver, we have been helping people in crisis since 1928. We are a non-profit working to support and empower individuals, families, and communities. We offer programs and services designed to help people develop the skills, knowledge, and confidence to create positive change in their lives. Our staff operates from an evidence-based, trauma-informed lens to meet people where they are and get them where they want to be.