Permanent Full Time

We are seeking a Musculoskeletal (MSK) Consultant to join our Disability Solutions team!

This role is a cornerstone of our MSK strategy, designed to reduce disability costs, improve outcomes for plan members and sponsors, and position Canada Life as a leader in MSK claims management. MSK Consulting provides specialized expertise to help Case Managers, Medical Coordinators, and Rehabilitation Consultants develop proactive, goal-oriented management plans for MSK claims.

Leveraging your background in physiotherapy, athletic therapy, kinesiology, or related fields, you will deliver tailored guidance on level of function, therapy progression, recovery strategies, and return-to-work planning. Through mentoring, education, and collaboration, you will ensure claims are managed effectively using evidence-based practices and innovative tools.

What You Will Do

• Offer expert opinion on MSK disability claims
• Review MSK disability claims and provide a written response to questions within a standard turnaround time
• Promote best practices, effective use of tools & interventions, and resources for optimal case management
• Support enhanced communication, outcome focused planning and critical analysis skills to effectively manage MSK claims
• Remain current with developments in MSK condition and disability management strategies.
• Partner with the Best Practice team and internal stakeholders to influence the development and continuous improvement of tools and practices for optimal MSK claims management.
• Deliver group and individual mentoring/ education regarding MSK topics.
• Demonstrate and promote Canada Life’s core values by fostering collaboration, adaptability, and a commitment to improving the well-being of Canadians through every interaction.

What You Will Bring

• Post-secondary education in physiotherapy, athletic therapy, kinesiology, or a related MSK field
• 2–5 years of experience in disability case management or MSK-related consulting.
• Demonstrated ability to resolve complex claims using evidence-based approaches.
• Strong mentoring, coaching, and change management skills.
• Excellent communication (written & verbal) and presentation skills.
• Creative problem-solving and solution-focused mindset.
• Comfortable using technology such as Microsoft Teams, Word, Excel, and PowerPoint.
• As this position is posted in several locations, we specify that bilingualism is an asset (fluent in French and English) but is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $53,900-$99,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.