BOXX Modular (Canada) rents, leases and sells temporary and permanent modular buildings, including standard buildings ready for immediate delivery and custom-designed solutions. We work with our customers to design and deliver customized solutions, and provide additional services such as delivery and installation, furniture rentals and other add-ons.

We offer a career, not a job in an environment known for strength, flexibility and brilliance. Like a diamond we look for people who will grow stronger and shine brighter in a fast pace and challenging environment.

We are hiring for a full-timeAccounting Administrator in Nanaimo, BC. This role is 100% in the office. (Internally, we call this role Contracts Administrator III)

Reporting to the Branch Manager, the Account Administrator will be responsible for providing support and insight on monthly and quarterly financial results, contract review and billables within the Modular Space Solutions (MSS) Division. This role is detailed and process-oriented and requires someone who has a very strong base in accounting and contract administration.

The ideal candidate in this role is a natural problem-solver, you are proactive in identifying discrepancies, improving processes, and supporting both internal teams and customers. You possess strong organizational and communication skills, enabling you to manage competing priorities while maintaining a high level of professionalism.

Duties and Responsibilities:

• Respond to telephone, in person or electronic enquiries or forward to appropriate person and providing general information to clients and the public;
• Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases;
• Order office supplies, service office equipment and arrange for servicing in the case of major repairs;
• Process incoming and outgoing mail, manually or electronically;
• Sort, process and verify applications, receipts, expenditures, forms and other documents;
• Coding AP and creating PO’s in SAP Business One and uploading AP invoices to SharePoint;
• Process billing for monthly rental contracts;
• Review billable damages and coordinate customer billing as required;
• Process billing for transportation charges and customer chargebacks;
• Prepare month-end accounting entries, including accruals and reclasses;
• Conduct monthly fleet counts and reconcile discrepancies;
• Work with the FA to complete and submit monthly inventory count reports;
• Upload invoices to customer portals in accordance with customer requirements;
• Review contracts for accuracy, completeness and compliance with company policies;
• Monitor and maintain awareness of key performance indicators (KPIs) relevant to branch operations and administrative functions
• Complete PPSA registrations and renewals;
• Insurance follow-up and renewals;
• Accounts Receivable, including answering invoicing inquiries, generating customer statements, and collection calls/emails;
• Prepare Purchase Orders and BOL’s;
• Assist in scheduling service calls for maintenance and repair;
• Assist in qualifying customers – work with our treasury department to set up customer accounts and credit;
• Assist in determining customer requirements and expectations in order to recommend specific products and solutions; recommend alternate products based on cost, availability or specifications;
• Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability;
• Educate customers about terminology, features and benefits of products to improve product related sales and customer satisfaction.
• Identify trends in customer satisfaction or dissatisfaction and share with the team;
• Communicate to the Branch Manager about unexpected increases or decreases in demand for products;
• Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software;
• Follow company policies and procedures;
• Present a professional image at all times to customers and vendors;
• Other duties as required.

Qualifications and Skills:

• Post-secondary education in Accounting, Finance, or Business Administration, with 2–4 years of relevant experience
• Strong knowledge of accounting principles (AP/AR) and experience with ERP systems (SAP Business One preferred)
• High attention to detail with excellent organizational and data accuracy skills
• Ability to manage multiple priorities in a fast-paced environment with strong problem-solving skills
• Strong communication and customer service skills, with the ability to support both internal teams and external clients

BOXX Modular (Canada) is a business unit of Black Diamond Group. Black Diamond rents and sells modular space solutions and workforce accommodation solutions to customers in Canada, the United States and Australia. In North America, we also provide specialized field rentals to oil and gas industries. We serve diverse sectors including oil and gas, mining, power, construction, engineering, military, government, and education.

For more information about Black Diamond Group, please visit www.BlackDiamondGroup.com

We are an Equal Opportunity Employer

Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

Company: BOXX Modular